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Book Description

10 Steps to Successful Facilitation teaches readers everything they need to develop and execute a facilitation program in their organization. Learn how to effectively guide participants through the learning experience using 10 comprehensive steps that cover everything from developing a facilitation program through dealing with uncooperative participants.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Content
  5. Preface
  6. Introduction
  7. Step One: Get Started
  8. Step Two: Develop the Facilitation Plan
  9. Step Three: Plan the Facilitation Session
  10. Step Four: Use Tools and Techniques to Engage Participants
  11. Step Five: Integrate Media and Technology for Impact
  12. Step Six: Prepare to Facilitate
  13. Step Seven: Leverage Strategies to Deal with Group Conflict and Difficult Participants
  14. Step Eight: Create an Effective Climate
  15. Step Nine: Facilitate with a Business Focus
  16. Step Ten: Evaluate the Facilitation Session
  17. Conclusion: Developing Your Skills
  18. Bibliography
  19. Index
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