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Whether it is the turnaround of a sports team to win a championship, bettering a community, remediation of business, or adoption and adaption to digital business, it is having us do things differently which brings sustainable change.

This was seen throughout 2020 during the COVID-19 global pandemic. People from around the world stood up and helped each other, shared their time, goods, skills, and expertise which collectively crafted and shaped our response to COVID. Our environment was changed, capacities and capabilities implemented, behaviors emerged, and outcomes were managed. Interests and values were aligned and as empowered individuals having ownership with pride in who we are and what we do, we adopted and adapted. Knowing the issue, the importance to us, what we needed to do, and where to get help, enabled us to better ourselves and those around us. For the decisions made, we empowered and supported with variations to circumstances as required of us.

This book provides the hands-on of “fixing the pipes and helping people” to capacity and capability build for the crafting and shaping of the emergent behaviors needed through our aligned interest and values with the empowered emotional ownership: “I do good work, change is coming, help me with the change, and I can do more.”

Table of Contents

  1. Cover
  2. Half-Title Page
  3. Title Page
  4. Copyright
  5. Description
  6. Contents
  7. Foreword
  8. Preface
  9. Perspective
  10. Getting the Most from This Book
  11. Chapter 1 Taking What Works and Learning from Mistakes
  12. Chapter 2 Ambiguity Management
  13. Chapter 3 Messaging
  14. Chapter 4 Empowered Emotional Ownership
  15. Chapter 5 Decision Making
  16. Chapter 6 Leadership
  17. Chapter 7 Interests and Values Aligned
  18. Chapter 8 On the Ground
  19. Chapter 9 Bringing It Together
  20. Appendix A: Suggested Change Leadership Courses
  21. About the Authors
  22. Index
  23. Backcover
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