Cover image for CTS-I Certified Technology Specialist-Installation Exam Guide, Second Edition, 2nd Edition

CTS-I Certified Technology Specialist-Installation Exam Guide, Second Edition, 2nd Edition

Release Date: 2021/04/01
ISBN: 9781260136104
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The Most Complete, Up-to-Date CTS-I Exam Study System

Published with AVIXA™, CTS®-I Certified Technology Specialist-Installation Exam Guide, Second Edition provides comprehensive coverage of all exam objectives on the leading internationally recognized certification for audiovisual installation professionals. Each chapter features learning objectives, best practices, diagrams, photos, and chapter review questions with in-depth explanations. Designed to help you prepare for the CTS-I exam, this authoritative resource also serves as an essential on-the-job reference.

Online content includes:

  • New CTS-I sample questions from AVIXA
  • Link to a library of installation and AV math videos
  • Link to AVIXA standards
Covers all CTS-I exam objectives, including how to:

  • Manage an AV project
  • Interpret AV documentation
  • Conduct pre-installation activities
  • Route, pull, and terminate cable
  • Mount AV equipment
  • Build and wire racks
  • Install audio systems
  • Install video systems
  • Verify systems
  • Work with networks
  • Perform system closeout
  • Maintain and repair AV systems

Table of Contents

  1. Cover
  2. About the Author
  3. Title Page
  4. Copyright Page
  5. Contents at a Glance
  6. Contents
  7. Foreword
  8. Acknowledgments
  9. Part I. The CTS-Installation and CTS-I Exam
    1. Chapter 1. Getting CTS-I Certification
    2. What Does a CTS-I Certified Installer Do?
    3. AVIXA Certifications
    4. Why Earn Your CTS-I Credential?
    5. Are You Eligible for the CTS-I Exam?
    6. AVIXA Standards
    7. Getting Started
    8. Chapter 2. The CTS-I Exam
    9. The Scope of the CTS-I Exam
    10. Exam Preparation Strategies
    11. CTS-I Exam Sample Questions
    12. Answers to Sample CTS-I Exam Questions
    13. Mathematical Strategies
    14. The Exam Calculator
    15. Order of Operations
    16. Electrical Calculations
    17. Electrical Basics
    18. The CTS-I Exam Application and Processes
    19. Getting to the Testing Center
    20. Identification Requirements
    21. Items Restricted from the Exam Room
    22. About the Exam
    23. During the Exam
    24. Dismissal or Removal from the Exam
    25. Hazardous Weather or Local Emergencies
    26. Special Accommodations for Exams
    27. Exam Scoring
    28. Retesting
    29. Chapter Review
  10. Part II. The Basics of AV Installation
    1. Chapter 3. Managing an AV Project
    2. Scope of Work
    3. Project Planning
    4. Developing a Plan
    5. Managing Project Resources and Activities
    6. Work Breakdown Structure
    7. Gantt Chart for Project Schedules
    8. Logic Network Diagram for Coordinating Resources
    9. Managing the Project Budget
    10. Monitoring Work at the Client Site
    11. Other Project Management Activities
    12. Providing Project Documentation
    13. Information-Related Documents
    14. Change Documentation
    15. Types of AV Projects
    16. Key Stages of AV Installation
    17. Pre-installation
    18. System Fabrication
    19. AV Installation
    20. AV Verification
    21. System Closeout
    22. Ongoing Project Responsibilities
    23. Chapter Review
    24. Review Questions
    25. Answers
    26. Chapter 4. Audiovisual Documentation
    27. Types of Drawings
    28. Audiovisual Drawings and Diagrams
    29. Construction Drawings
    30. Facility Drawings
    31. System Drawings
    32. As-Built Drawings
    33. The Basics of Drawings
    34. Drawing Scales
    35. Calculating Dimensions from Scaled Drawings
    36. Converting Ratios
    37. Converting Measurements
    38. Drawing Dates
    39. Elements of Drawings
    40. Drawing Abbreviations
    41. Drawing Symbols
    42. Drawing Views
    43. Plan View
    44. Reflected Ceiling Plans
    45. Elevation Drawings
    46. Section Drawings
    47. Detail Drawings
    48. Chapter Review
    49. Review Questions
    50. Answers
    51. Chapter 5. Pre-installation Activities
    52. Types of Audiovisual Job Sites
    53. Construction Site
    54. Client-Occupied Space
    55. Conducting a Site Survey
    56. Technical Site Survey
    57. Evaluating Facility Conditions
    58. Drawing Review Process
    59. De-installing Existing Equipment
    60. Reusing Existing Equipment
    61. Job Site Safety Guidelines
    62. Safety Regulations
    63. Safety Equipment
    64. Audiovisual Tools
    65. Working with Stakeholders and Other Trades
    66. Typical Participants
    67. Professional Behavior
    68. Steps to Escalate a Problem
    69. Procuring Equipment and Supplies
    70. Chapter Review
    71. Review Questions
    72. Answers
  11. Part III. System Fabrication
    1. Chapter 6. Cable Essentials
    2. Wire and Cable
    3. Conductors
    4. Insulation
    5. Types of Cable Used in AV Systems
    6. Coaxial Cable
    7. Unshielded Twisted-Pair Cable
    8. Twisted-Pair Network Cables (Cat x)
    9. Shielded Twisted-Pair Cable
    10. Shielded Twisted-Pair Network Cables
    11. Fiber-Optic Cable
    12. Combination Cables
    13. More About Fiber-Optic Cable
    14. Distance Limitations of Fiber
    15. Fiber Applications
    16. Identifying Connectors
    17. Fiber Connectors
    18. Plotting a Cable Route
    19. Cable Support Systems
    20. Cable Tray
    21. Conduit
    22. Cable Duct
    23. Hook Suspension Systems
    24. Cable Handling
    25. Electrical Boxes
    26. Cable Labels
    27. Cable Pulling
    28. Cable Pulling Tools
    29. Pulling Tension
    30. Cable Pulling Techniques
    31. Cable Snout
    32. Conduit Capacity
    33. Jam Ratio
    34. Cable Termination
    35. Stripping Cable
    36. Steps to Strip Cable
    37. Stripping Coaxial Cable
    38. Cable Termination Methods
    39. Continuity Testing
    40. Chapter Review
    41. Review Questions
    42. Answers
    43. Chapter 7. Mounting AV Equipment
    44. Mounting Process
    45. Mounting Preparations
    46. Review Tools Checklist
    47. Inspect the Building Structure
    48. Load and Weight Considerations
    49. Mounting Hardware
    50. Selecting Fasteners for Mounts
    51. Drilling a Pilot Hole
    52. Measuring Bolt Depth
    53. Mount Placement
    54. Floor Mounting
    55. Wall Mounting
    56. Ceiling Mounting
    57. Mounting Malfunctions
    58. Safety Considerations
    59. Fire Safety
    60. Chapter Review
    61. Review Questions
    62. Answers
    63. Chapter 8. Rack Build
    64. Types of AV Racks
    65. Rack Styles
    66. Rack Sizes
    67. Rack Accessories
    68. Rack Elevation Diagrams
    69. Ergonomics
    70. Weight Distribution
    71. Cooling a Rack
    72. Building a Rack
    73. Rack Assembly
    74. Mounting Equipment
    75. Mounting Wireless Equipment
    76. Rack Wiring
    77. Block Diagrams
    78. Connecting Devices
    79. Power Distribution Within a Rack
    80. Rack Grounding
    81. Signal Separation Within a Rack
    82. Rack Dressing
    83. Rack Build Checklist
    84. Load-In
    85. Chapter Review
    86. Review Questions
    87. Answers
  12. Part IV. AV Installation
    1. Chapter 9. Audio Systems Installation
    2. Decibels
    3. Calculating Decibel Changes
    4. Decibel Reference Levels
    5. Perceived Sound Pressure Level
    6. Audio Signal Pathway
    7. Balanced and Unbalanced Circuits
    8. Audio Signal Levels
    9. Audio System Components
    10. Microphones
    11. Preamplifiers
    12. Audio Mixers
    13. Audio Processors
    14. Power Amplifiers
    15. Loudspeakers
    16. Loudspeaker Systems
    17. Installing Audio Components
    18. Microphone Installation
    19. Loudspeaker Installation
    20. Loudspeaker Installation Guidelines
    21. Direct-Coupled and Constant-Voltage Loudspeaker Wiring
    22. Direct-Coupled Loudspeakers
    23. Constant-Voltage Loudspeakers
    24. Loudspeaker Transformers
    25. Loudspeaker Taps
    26. Loudspeaker Wiring
    27. Series Loudspeaker Circuit
    28. Parallel Loudspeaker Circuit
    29. Connecting Loudspeakers
    30. Loudspeaker Impedance
    31. Impedance Meter
    32. Series Circuit Impedance Formula
    33. Parallel Circuit, Same Impedance Formula
    34. Parallel Circuit, Differing Impedance Formula
    35. Series/Parallel Combination Formula
    36. Chapter Review
    37. Review Questions
    38. Answers
    39. Chapter 10. Video Systems Installation
    40. Video Signals
    41. Video Terms and Concepts
    42. Aspect Ratio
    43. Frame Rate
    44. Refresh Rate
    45. Interlaced Scanning
    46. Progressive Scanning
    47. High-Definition Video Formats
    48. Analog Video
    49. Analog Video Signal Types
    50. Digital Video
    51. Digital Video Signal Types
    52. Video Transport
    53. Digital Video Bandwidth Requirements
    54. Signal Loss over Distance
    55. HDMI Repeaters
    56. Video System Components
    57. Cameras
    58. Video Signal Processors
    59. Media Servers
    60. Media Players/Recorders
    61. Projectors
    62. Video Projection Technologies
    63. Projection Screens
    64. Direct View Displays
    65. Video Wiring Schemes
    66. Direct Connection
    67. Looping Scheme
    68. Distributed Scheme
    69. Network Distribution Scheme
    70. Installing Video Source Components
    71. Cameras
    72. Media Players
    73. Media Servers
    74. BYOD Support Connections
    75. Installing Video-Processing Components
    76. Distribution Amplifiers
    77. Matrix Switcher
    78. Transmitters and Receivers
    79. Installing Video Display Components
    80. Front-Projection Screens
    81. Mounting an Electrically Operated Front-Projection Screen
    82. Mounting a Manual Wall-Mounted Projection Screen
    83. Rear-Projection Screens
    84. Rear-Screen Installation
    85. Rear-Screen Mirror Position
    86. Rear-Screen Mirror Mounting
    87. Projector Installation
    88. Projector Position
    89. Projector Offset
    90. Keystone Correction
    91. Ceiling-Mounted Projector
    92. Mounting a Projector to the Ceiling
    93. Flat-Panel Displays
    94. Chapter Review
    95. Review Questions
    96. Answers
  13. Part V. System Setup, Verification, and Closeout
    1. Chapter 11. Introduction to System Verification
    2. Standards Compliance
    3. Performance Verification Standard
    4. System Verification Process
    5. Regional Regulations
    6. Resources for Regional Codes
    7. Verification Tools
    8. Circuit Theory
    9. AC and DC Currents
    10. Circuits: Impedance and Resistance
    11. Verifying Wiring and Power
    12. System Wiring
    13. Powering the System On/Off
    14. Electrical Safety
    15. Verifying Power and Earthing/Grounding
    16. Power Distribution Basics
    17. Safety Earth/Ground
    18. Safety Reminders
    19. Troubleshooting Methods
    20. Step 1: Symptom Recognition and Elaboration
    21. Step 2: List and Localize the Faulty Function
    22. Step 3: Analysis
    23. Chapter Review
    24. Review Questions
    25. Answers
    26. Chapter 12. Networks
    27. Role of IT Network Managers
    28. Network Device Inventory
    29. Ports and Protocols
    30. Network Components
    31. Nodes and Connections
    32. Network Interface Controllers and MAC Addresses
    33. Network Devices
    34. The OSI Model
    35. Layers of the OSI Model
    36. The Layers
    37. Data Transmission and OSI
    38. Network Connections
    39. Copper Twisted-Pair Network Cables
    40. RJ-45 (8P8C) Connectors
    41. Fiber-Optic Cable
    42. Wi-Fi Connection
    43. Ethernet
    44. Local Area Networks
    45. Topology
    46. What Is Ethernet?
    47. Isolating LAN Devices
    48. AV over Networks
    49. AV over Ethernet
    50. AV over IP Networks
    51. AES67 Interoperability
    52. Dante
    53. SMPTE ST2110
    54. RAVENNA
    55. Crestron DM NVX
    56. AMX SVSI
    57. Extron NAV
    58. BlueRiver and SDVoE
    59. Q-SYS
    60. Wide Area Networks
    61. WAN Topologies
    62. Private and Public WANs
    63. Internet Protocol
    64. IP Addressing
    65. IPv4 Addressing
    66. Types of IP Addresses
    67. IPv6 Addresses
    68. Address Assignment
    69. Static and Dynamic IP Addresses
    70. Dynamic Host Configuration Protocol
    71. Reserve DHCP
    72. Automatic Private IP Addressing
    73. Domain Name System
    74. Internal Organizational DNS
    75. Internal DNS Adoption
    76. Transport Protocols
    77. TCP Transport
    78. UDP Transport
    79. TCP vs. UDP
    80. Ports
    81. The Host Layers
    82. The Session Layer
    83. The Presentation Layer
    84. The Application Layer
    85. Bandwidth
    86. Quality of Service
    87. DiffServ
    88. Security Technologies
    89. Network Access Control
    90. Firewall
    91. Network Verification and Troubleshooting
    92. Network Troubleshooting Tools
    93. Chapter Review
    94. Review Questions
    95. Answers
    96. Chapter 13. Audiovisual Control Systems
    97. Control Systems Overview
    98. Control System Functions
    99. User Interfaces
    100. Control System Hardware
    101. Firmware
    102. Control System Software
    103. Types of Control Systems
    104. Serial Data
    105. USB
    106. Network Control
    107. Contact Closure
    108. Infrared Control
    109. Radio-Frequency Control
    110. Control System Cable Tips
    111. Control System Signal-Flow Diagrams
    112. Installing Control Systems
    113. Installing Firmware
    114. Verifying the Control System
    115. Troubleshooting Control Systems
    116. Talking Control with the Customer
    117. Performance Verification Standard
    118. Chapter Review
    119. Review Questions
    120. Answers
    121. Chapter 14. Audio Gain and System Equalization
    122. Audio-Testing Tools
    123. Piezo Tweeter
    124. Audio Signal Generators
    125. Sound Pressure Level Meters
    126. Multimeter
    127. Measurement Microphone
    128. Oscilloscope
    129. Setting System Gain
    130. Importance of Setting System Gain
    131. Selecting a Method of Gain Structure
    132. Unity Gain Method
    133. Setting Unity Gain
    134. System Optimization Method
    135. The Benefits of Using the Optimization Method
    136. Setting Gain Using the System Optimization Method
    137. Setting Gain Structure for Audio DSPs
    138. Mixer Input Adjustments
    139. Microphone Input Adjustments
    140. Line Input Adjustments
    141. Power Amplifier Adjustments
    142. Audio Equalization
    143. Equalization Methods
    144. Single-Channel vs. Dual-Channel Measurements
    145. Room-Based Loudspeaker Measurements
    146. Real-Time Analyzer
    147. The RTA Method
    148. Preparation for the RTA Method
    149. Taking RTA Measurements
    150. Adjusting at the Equalizer
    151. Recommended Response Curves
    152. Dual-Channel FFT
    153. Using Dual-Channel FFT
    154. Tools for Using Dual-Channel FFT
    155. The Dual-Channel FFT Method
    156. Next Steps
    157. Reading a Comb Filter
    158. Adjusting for a Neutral Transfer Function
    159. Finishing the Equalization Process
    160. Performance Verification Standard
    161. Audio Performance Verification Items
    162. Chapter Review
    163. Review Questions
    164. Answers
    165. Chapter 15. Video System Setup and Verification
    166. Video Verification
    167. Introduction to EDID
    168. EDID Packets
    169. How EDID Works
    170. EDID Table
    171. EDID Troubleshooting
    172. EDID Tools
    173. Resolution Issues
    174. No Handshake, No Picture
    175. Switching Sources
    176. Managing EDID Solutions
    177. Building an EDID Strategy
    178. Digital Rights Management
    179. High-Bandwidth Digital Content Protection
    180. HDCP Interfaces
    181. How HDCP Works
    182. HDCP Device Authentication and Key Exchange
    183. HDCP Locality Check
    184. HDCP Session Key Exchange
    185. HDCP and Switchers
    186. HDCP Authentication with Repeaters
    187. HDCP Device Limits
    188. HDCP Troubleshooting
    189. Verifying the Video Signal Path
    190. Signal Extenders
    191. Verifying Video Sources
    192. Camera Adjustments
    193. Verifying Display Components
    194. Identify Display Parameters
    195. Set Contrast
    196. Set Chroma Level
    197. Image System Contrast
    198. Audio/Video Sync
    199. Verifying Audio/Video Sync
    200. Correcting Audio/Video Sync Errors
    201. Video Verification Checklists
    202. Chapter Review
    203. Review Questions
    204. Answers
    205. Chapter 16. Conducting System Closeout
    206. Performing Site Cleanup
    207. Refuse Management
    208. Cleaning a Screen
    209. Closeout Documentation
    210. Verification Standard for System Closeout
    211. Drawings of Record
    212. Operational Documentation
    213. Punch/Snag/Problem List
    214. Customer Training
    215. Customer Sign-off
    216. Chapter Review
    217. Review Questions
    218. Answers
  14. Part VI. Ongoing Project Responsibilities
    1. Chapter 17. Maintaining and Repairing Audiovisual Systems
    2. Troubleshooting
    3. Preparing to Troubleshoot
    4. Selecting a Strategy
    5. Troubleshooting in Live Events
    6. System Maintenance
    7. Preventive Maintenance
    8. Devising a Preventive Maintenance Schedule
    9. Creating a Maintenance Log
    10. Maintaining Your Tools
    11. Staying Sharp
    12. Staying Safe
    13. Staying Accurate
    14. Chapter Review
    15. Review Questions
    16. Answers
  15. Part VII. Appendixes and Glossary
    1. Appendix A. Math Formulas Used in AV Installations
    2. Using the Proper Order of Operations
    3. Steps to Solving Word Problems
    4. Step 1: Understand the Problem
    5. Step 2: Create a Plan
    6. Step 3: Execute Your Plan
    7. Step 4: Check Your Answer
    8. Rounding
    9. Some AV Math Formulas
    10. Appendix B. AVIXA Standards
    11. Published Standards, Recommended Practices, and Technical Reports
    12. Standards in Development
    13. Appendix C. AVIXA AV Standards Clearinghouse
    14. Appendix D. Video Link
    15. Appendix E. About the Online Content
    16. System Requirements
    17. Your Total Seminars Training Hub Account
    18. Privacy Notice
    19. Single User License Terms and Conditions
    20. TotalTester Online
    21. Technical Support
  16. Glossary
  17. Index
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