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Book Description

10 Steps to Successful Business Alignment offers a fresh, informative perspective on the challenge of achieving business alignment. As the global recession has magnified the need for demonstrable results from projects and programs in every organization, the need for understanding and delivering business alignment has never been more important. Moving far beyond merely defining the concept, this book demonstrates how to create alignment, provides insight on how to ensure alignment is properly positioned at the outset of projects, and shows how to successfully validate and maintain effective alignment over the entire lifespan of those projects. Written by a pair of globally recognized experts on business-related measurement and evaluation, 10 Steps to Successful Business Alignment provides managers, executives, and organizational leaders in every industry the tools required to achieve and sustain sound, sustainable business alignment.

Table of Contents

  1. Cover
  2. Title
  3. Copyright
  4. Content
  5. Preface
  6. Introduction
  7. Step 1: Discuss Business Alignment with Clients
  8. Step 2: Determine Payoff Needs
  9. Step 3: Identify Business Needs
  10. Step 4: Identify Performance Needs
  11. Step 5: Identify Learning and Preference Needs
  12. Step 6: Set Higher Levels of Objectives
  13. Step 7: Design for Results
  14. Step 8: Measure the Business Impact
  15. Step 9: Isolate the Effects of the Program
  16. Step 10: Report the Results of Business Alignment
  17. References
  18. Appendix: Business Alignment Examples
  19. Index
  20. About the ROI Institute
  21. About the Authors
  22. Back
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