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Book Description

Team effectiveness has become a cliché of business success for a very good reason: It works. 10 Steps to Successful Teams takes a practical approach to working in teams, the preferred method of business operations today. Written for every member of the team—leaders and players—this new title from ASTD provides insights and guidance in short, to-the-point messages, with easy-to-use tools and assessments that will get teams up and running quickly and effectively. From identifying team strengths to developing strong, trusting relationships, author McClay applies her expertise and background with sales teams to propel you and your team to maximum performance.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. 10 Steps to Success
  5. Contents
  6. Preface
  7. Introduction
  8. Step 1: Form the Team—Identify Leaders with Enthusiasm, Energy, and Vision
  9. Step 2: Ensure Roles Are Clarified and Understood
  10. Step 3: Create an Environment to Encourage Communication
  11. Step 4: Build Strong and Effective Relationships
  12. Step 5: Build Processes to Track Progress and Get Things Done
  13. Step 6: Assess the Team Regularly for Top Performance
  14. Step 7: Tap Into Creative Energy of the Team to Develop Innovative Approaches
  15. Step 8: Use Virtual Team Techniques Effectively
  16. Step 9: Deal with Team Problems and Move On
  17. Step 10: Reward and Celebrate Success
  18. Appendix A: Step One Tools
  19. Appendix B: Step Three Tools
  20. Appendix C: Step Five Tools
  21. Appendix D: Step Eight Tools
  22. References
  23. Index
  24. About the Author
  25. About ASTD
  26. About Berret-Koehler Publishers
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