Basics of Emotional Intelligence (EI)

Emotional intelligence competencies include self-awareness, self-regulation, motivation, social awareness, and social skills. This Infoline is designed for anyone looking to understand the basics of emotional intelligence with an eye toward improving their abilities. It is also useful for a trainer or coach who wants to develop the emotional intelligence of others. You will learn how emotional intelligence is related to work performance, how our brains govern emotional intelligence, how to assess your own and others' emotional intelligence, how to develop emotional intelligence competencies, and how to assess and develop a team's emotional intelligence.