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Book Description

So many of us have asked ourselves—what’s a business model? What’s a good business model? This book has all the answers—it explains what a business model is, what you have to do to get one, and what to do about the one you’ve already got. To be successful, your business model must be focused sharply on your customer. And you must think strategically about how to use your business model if you want to gain an advantage over your competitors. Whether an aspiring entrepreneur or a practicing manager who wants to create new business model, or a manager and leader who wants to understand, refine, and even reinvent a current model, this book will help with the creation, the delivery, and the capture of value. Business models describe the value proposition to the customer, the system that must be in place to create that value, and the logics needed to capture a reasonable share of that value for the _ rm. This book shows that the core of every business model is an agreement with your customers. If they don’t get the value they are seeking, you won’t either.

Table of Contents

  1. Cover
  2. Half Title
  3. Title Page
  4. Copyright Page
  5. Dedication Page
  6. Abstract
    1. Abstract
    2. Keywords
  7. Contents
  8. Chapter 1 Why Business Models Matter
    1. Testing Your Hypothesis—Four Evolving Concerns
    2. Summary and Conclusions
  9. Chapter 2 Three Business Model Lenses
    1. Summary and Conclusions
  10. Chapter 3 How the Bomgar Box Delivers Customer Value
    1. A Hierarchy of Customer Value
  11. Chapter 4 A Ham Radio Company Builds a Superior Business Model
    1. Thinking Through MFJ’s Business Model Foundation
    2. MFJ’s Business Model Differentiators
  12. Chapter 5 TOMS Shoes: Selling a Vision
    1. TOMS Shoes
  13. Chapter 6 Netflix Cancels the Value Exchange Agreement
  14. Chapter 7 Rent the Runway: Changing Customer Behaviors and Industry Norms
    1. Building the RTR Customer Value Proposition
    2. Building and Leveraging Customer Relationships
    3. How the RTR Rental Model Is Changing Industries
    4. Summary and Conclusions
  15. Chapter 8 J.C. Penney’s Big Experiment
    1. J.C. Penney Background
    2. The Rise (and Fall) of Department Stores and J.C. Penney in Particular
    3. J.C. Penney’s Business Model Transformation
    4. What About the Customers?
  16. Chapter 9 Ten Key Ideas About Business Models
  17. Appendix A: Pricing Mechanisms
  18. Appendix B: Online Marketplaces
  19. Notes
    1. Chapter 8
  20. References
  21. Index
  22. Ad Page
  23. Back Cover
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