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Book Description

Technological breakthroughs relating to artificial intelligence has redefined business operations worldwide. For example, the ways in which data is captured, processed, and utilized to optimize customer interactions has grown by leaps and bounds. The change is redefining the structural dynamics of business strategy, economic theory, and management concepts. Leading technology companies around the world have expanded their research in artificial intelligence. With IBM’s launch of Watson, a new cognitive era has started. Investment firms have backed numerous emerging artificial intelligence companies. Meanwhile, there is paucity of academic and business research on the subject. This book project is a pioneering examination of how artificial intelligence is transforming the contemporary business strategy.

Table of Contents

  1. Chapter 1 Introduction
  2. Al Naqvi and J. Mark Munoz
  3. Chapter 2 Role of Artificial Intelligence in the Knowledge Organization of Companies
  4. Andrea Bencsik
  5. Chapter 3 A New Perspective of Change for the Artificial Intelligence Age
  6. Krishna Raj Bhandari
  7. Chapter 4 Artificial Intelligence in Strategic Human Resources Management
  8. Al Naqvi
  9. Chapter 5 Artificial Intelligence and Cybersecurity
  10. Mehrdad Sharbaf
  11. Chapter 6 Artificial Intelligence and Innovation Management: Improving an Innovation Portfolio Through Machine Learning
  12. Carlos Vasquez
  13. Chapter 7 Permissionless Evolution of Ethics—Artificial Intelligence
  14. Margaret A. Goralski and Krystyna Górniak-Kocikowska
  15. Chapter 8 The Future of Logistics and Marketing in an Artificial Intelligence-Governed World
  16. Luis A. Soto and Sergio Biggemann
  17. Chapter 9 Artificial Intelligence and Customer Service in Health Care
  18. Norrie J. Daroga
  19. Chapter 10 Artificial Intelligence-Based Decision Making Applied in Marketing and Sales in Third World Countries
  20. Abel Kinoti Meru, Felix Musau, and Mary Wanjiru Kinoti
  21. Chapter 11 Conclusion
  22. J. Mark Munoz and Al Naqvi
  23. About the Authors
  24. Index
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