Change initiatives fail because humans are hardwired to return to what's worked for us in the past. This book offers a straightforward process for rewiring ourselves and those we lead to be more change-capable. 

Erika Andersen says avoiding change has been a historical imperative. In this book, she shows how we can overcome that reluctance and get good at making necessary change. Using a fictional story about a jewelry business changing generational hands, Andersen lays out a five-step model for addressing both this human side of change and its practical aspects:
Step 1: Clarify the change and why it's needed—Get clear on what the change is and the benefits it will bring.
Step 2: Envision the future state—Build a shared picture of the post-change future.
Step 3: Build the change—Bring together a change team, engage key stakeholders, and plan the change.
Step 4: Lead the transition—Build a transition plan that supports the human side of the change, then engage the whole organization in making the change.
Step 5: Keep the change going—Work to make your organization permanently more change-capable.
With opportunities to self-reflect and try out the ideas and approaches throughout, this book is a practical guide to thriving in this era of nonstop change.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Preface
  6. One. How Change Has Changed
  7. Two. We Prefer Stability
  8. Three. Let the Rewiring Begin
  9. Four. Changing on Three Levels
    1. Leaders, Individuals, and Organizations
  10. Five. The Five-Step Change Model
  11. Six. Start at the Beginning
    1. Step 1 Clarify the Change and Why It’s Needed
  12. Seven. What Change Will Bring
    1. Step 2 Envision the Future State
  13. Eight. The Heart of the Effort
    1. Step 3 Build the Change
  14. Nine. Engaging the Whole Organization
    1. Step 4 Lead the Transition
  15. Ten. To the Future
    1. Step 5 Keep the Change Going
  16. Eleven. On Becoming Change-Capable
  17. Notes
  18. Acknowledgments
  19. Index
  20. About the Author
  21. About Proteus