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Ron Dimon’s thought-leading second edition of the book originally entitled Enterprise Performance Management Done Right, published in 2012, is a practical roadmap for using Connected Planning to develop an agile organization and to navigate the complex Enterprise Performance Management landscape.

According to esteemed author, researcher, and Management professor Dr. Christopher Neck, “In the same way that one needs to be self-leading to finish a grueling marathon, an organization must be self-leading in order to execute on its plans in an efficient and effective manner. What drives self-leadership at all levels in an organization? The people within the organization of course—and those people must be involved in the planning occurring in an organization. Without a plan, an organization has no direction.”

Since 2012, much has changed in the world of connecting strategy with improved performance: new, cloud-based, in-memory technologies have been adopted by the largest organizations in the world. This book is for CFOs, CIOs, their direct reports, and any organizational visionary or aspiring leader who wants to ‘‘bring it all together’’ and create an actionable vision and plan for improving readiness, resilience, and performance.

Table of Contents

  1. COVER
  2. TITLE PAGE
  3. COPYRIGHT
  4. DEDICATION
  5. FOREWORD
    1. Foreword from the First Edition
  6. PREFACE
    1. Who Should Read This Book?
    2. Overview of the Content
    3. So What?
    4. Organic Growth and Outperformance Management
    5. Note
  7. ACKNOWLEDGMENTS
  8. CHAPTER 1: What's Broken and What's Possible?
    1. Strategy-Execution Gap
    2. Buckets of Pain
    3. Impact
    4. Notes
  9. CHAPTER 2: Connected Planning
  10. CHAPTER 3: A Planning Operating System
    1. Context
    2. Impact
    3. Responsibility
    4. The Planning Operating System
    5. Macro and Micro
    6. The Middle
    7. Summary
    8. Notes
  11. CHAPTER 4: Debate: What Can We Do, and What Should We Do?
    1. People
    2. The Process
    3. Scenarios
    4. Resilience
    5. Drivers: What Moves the Needle?
    6. Debate Management
    7. Enabling Technologies
    8. Potential Quick Wins
    9. Summary
    10. Note
  12. CHAPTER 5: Commit: Who Will Deliver What, by When?
    1. Accountability
    2. Gaming the System
    3. Enterprise Planning and Forecasting
    4. Enabling Technologies
    5. Ingredients for Your EPM Roadmap
    6. Potential Quick Wins
    7. Summary
    8. Notes
  13. CHAPTER 6: Visualize: Where Are We, Right Now?
    1. Management by Exception
    2. Your Point of View
    3. Information Qualities
    4. Information Delivery
    5. Management and Statutory Reporting
    6. Sustainability Reporting
    7. Enabling Technologies
    8. Rationalization
    9. Potential Quick Wins
    10. Summary
    11. Notes
  14. CHAPTER 7: Understand: Why Did We Get the Results We Got?
    1. Business Questions
    2. Patterns and New Insights
    3. Big Data and Predictive Analytics
    4. Data Visualization
    5. Enabling Technologies
    6. Components for Your Connected Planning Roadmap
    7. Potential Quick Wins
    8. Summary
    9. Notes
  15. CHAPTER 8: Execute: From Insights to Actions to Results
    1. The 10-Step Insight Process
    2. Everything Is Connected
    3. Sales Performance Management
    4. Sales Operations Performance
    5. Order-to-Cash Performance Management
    6. Supply Chain Performance Management2
    7. Marketing Performance Management
    8. Summary
    9. Notes
  16. CHAPTER 9: Strategy: Everyone Aligned to the Right Outcomes
    1. The Language of Strategy
    2. Functional Value Maps
    3. Optics: Line of Sight
    4. Metrics Equal Focus
    5. Profitability
    6. Strategic Flexibility
    7. Closing the Gap
    8. Summary
    9. Notes
  17. CHAPTER 10: Digital Planning
    1. Cloud Computing
    2. Blockchain
    3. Robotic Process Automation
    4. Cognitive Technologies
    5. Predictive Analytics
    6. Cybersecurity
    7. Notes
  18. CHAPTER 11: Bringing It All Together
    1. Alignment
    2. A Common Business Language
    3. Maturity Is in the Arrows
    4. Return on Investment and Total Cost of Ownership
    5. Standard Architecture
    6. Your Connected Planning Roadmap
    7. Organizational Readiness: The Connected Planning Center of Excellence
    8. Paralyzed by Feuds?
    9. Connected Planning and Incentive Plans
    10. How Do You Get Started?
    11. Summary
    12. Notes
  19. APPENDIX: AN EPM MATURITY MODEL
  20. BIBLIOGRAPHY
  21. ABOUT THE AUTHOR
  22. INDEX
  23. END USER LICENSE AGREEMENT
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