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Book Description

This book discusses data and information visualization techniques-the decision-making tools with applications in health care, finance, manufacturing engineering, process improvement, product design, and others. These tools are an excellent means of viewing the current state of the process and improving them. The initial chapters discuss data analysis, the current trends in visualization, the concepts of systems and processes from which data are collected. The second part is devoted to quality tools-a set of graphical and information visualization tools in data analysis, decision-making, and Lean Six-Sigma quality. The eight basic tools of quality discussed are the Process Maps, Check Sheets, Histograms, Scatter Diagrams, Run Charts, Control Charts, Cause-and-Effect Diagrams, and Pareto Charts. The new quality tools presented are the Affinity, Tree, and Matrix Diagrams, Interrelationship Digraph, Prioritizing Matrices, Process Decision Program Chart, and Activity Network Diagram along with Quality Function Deployment (QFD) and Multivari Charts.

Table of Contents

  1. Cover
  2. Half Title Page
  3. Title Page
  4. Copyright Page
  5. Abstract
  6. Contents
  7. Preface
  8. Acknowledgments
  9. Graphical and Visual Tools for Improving Product and Service Quality
  10. Chapter 1 Overview and Data Visualization
  11. Chapter 2 Data and Data Analysis Concepts
  12. Chapter 3 Systems Processes and Variation
  13. Chapter 4 Current Trends in Data Visualization
  14. Chapter 5 Data Visualization Concepts and Applications
  15. Chapter 6 Seven Basic Quality Tools: Graphical Tools to Solve Quality Problems
  16. Chapter 7 The Seven New Tools for Quality Improvement
  17. Chapter 8 Other Visual Information Tools in Quality Improvement
  18. Bibliography
  19. Index
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