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Book Description

Managers are judged by the results they deliver—and more than anything else, those results hinge on the ability to delegate and supervise. You will be surprised at how efficient and easy to manage your team becomes when you master these essential skills. This handy, pocket-sized guide reveals time-tested ways to boost the performance and productivity of your employees, including how to: • Define work, assign it, and set measurable, targeted standards for performance • Match skills to job requirements • Use Management by Objectives to delegate longer-term tasks to trusted team members • Monitor, control, and keep on top of projects with minimum effort • Turn delegation into a teaching tool and build the confidence of your staff • Provide useful feedback and elicit active participation • Avoid reverse delegation • Free up time for higher-level tasks only you can tackle • And much more. Done right, delegation and supervision allow your employees to learn, grow, and become more capable. Your success will skyrocket as you increase the quality and quantity of results, and build the loyalty, involvement, and commitment of your people.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Contents
  5. Introduction
  6. 1 Develop Your Most Valuable Resource
  7. 2 Challenge the Myths That Block Effective Delegation
  8. 3 The Starting Point of Delegation
  9. 4 The Factory Model of Management
  10. 5 Determine Your Key Result Areas
  11. 6 Set Standards of Excellent Performance
  12. 7 Management by Objectives
  13. 8 The Three Qualities of the Best Bosses
  14. 9 The Seven Keys to Effective Delegation
  15. 10 Manage by Exception
  16. 11 See Yourself as a Teacher
  17. 12 Build Confidence in Your Staff
  18. 13 Delegate Decision Making
  19. 14 Inspect What You Expect
  20. 15 Build Your People with Regular Feedback
  21. 16 Motivate Your Staff Continually
  22. 17 Practice Situational Leadership
  23. 18 Identify the Four Personality Types
  24. 19 Three Leadership Styles
  25. 20 Avoid Reverse Delegation
  26. 21 Five Keys to Managerial Effectiveness
  27. Index
  28. About the Author
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