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Book Description

Senior executives, however, sometimes require a richer feedback experience — one which might also include one or more of the following: detailed verbatim descriptions of performance, observations from family members and friends, psychometric measures of personality and motivation, and data on early history, plus an extended coaching relationship with a professional in leadership development. With this added scope and power, however, comes increased risk, which makes it essential that additional precautions be taken. In this report, the authors offer guidelines for how enhanced feedback can be provided safely and effectively.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Table of Contents
  5. Acknowledgments
  6. Preface
  7. Introduction
  8. A Closer Look at Enhanced Feedback
    1. Sources of Data
      1. Numerical ratings plus verbatim comments
      2. Data from the workplace plus data from personal life
      3. Data on behavior plus data on motivation
      4. Data on the present plus data on early history
      5. Choosing suitable sources
    2. Follow-through
  9. Possible Outcomes
    1. Evidence of Gain
    2. Evidence of Pain
    3. Absorbing the Impact
  10. Making Safe Use of Enhanced Feedback
    1. Select the Right Staff
    2. Select the Right Participants
      1. The organization nominates
      2. Self-selection
      3. The service provider selects
    3. Tide the Executive Through
      1. Preparation
      2. Stress the positive
      3. The service provider should never attack or coerce
      4. After the feedback session, make sure that the service provider stays in touch
      5. The service provider should help the executive get closure
      6. Challenge the executive to make real progress
      7. Make sure that the service provider builds a strong relationship with the client
  11. Conclusion
  12. Bibliography
54.147.110.47