0%

Book Description

Conducting research to clarify design decisions and business needs is a key responsibility of product designers and UX practitioners. Although this process may seem daunting, anyone can be involved in product research. In this lesson, you’ll learn the fundamental skills necessary to conduct research with prospective users as they engage with your product. You’ll learn a set of guiding principles for composing your team, observing and questioning your test subjects, and conducting dry runs beforehand. You’ll also discover how to pace your research interviews by starting slowly and building toward complex topics.

Table of Contents

  1. Facilitating Research
    1. Rules of Engagement
      1. Defining Your Roles
      2. Observing Research
    2. Dry Runs
      1. Practice Makes Perfect
      2. Embrace Change
    3. Session Flow and Facilitating
      1. Address the Formalities First
      2. Start Slow
      3. Build to Complexity
      4. Coffee Talk: Time for Discussion
      5. Ending a Session
    4. Exercise: Meeting Prep
3.134.118.95