0%

Book Description

Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other person's behavior you observed in that situation. And third, describe the impact that behavior had on you. The result is a message that is clear and that can inspire action and productive change

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Contents
  5. What is Effective Feedback?
  6. Ten Common Mistakes in Giving Feedback
  7. The SBI Feedback Method
  8. Common Feedback Traps
  9. How To Further Develop Your SBI Feedback Skills
  10. Providing Virtual SBI Feedback
  11. Putting It All Together
  12. Suggested Resources
  13. Background
18.206.83.160