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Book Description

Performance reviews vary from one organization to the next. This guidebook will help you understand how to use feedback in whatever performance review context you find yourself. It explains three feedback principles and four different types of feedback. It will help you understand when to use the different types of feedback and how to frame a complete feedback message, making it more likely that your feedback will be well received. The rest is practice.

Table of Contents

  1. Cover
  2. Copyright
  3. Title Page
  4. Table of Contents
  5. Feedback Gone Awry
  6. Reviewing Performance Reviews
  7. The Role of Feedback in a Review
  8. How It’s Done
  9. A Closer Look at Authoritative Feedback
  10. A Closer Look at Impact Feedback
  11. Comparing Authoritative and Impact Feedback
  12. When to Use Authoritative and Impact Feedback
  13. Framework for a Feedback Message
  14. Feedback Follow-Up
  15. Suggested Readings
  16. Background
  17. Key Point Summary
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