0%

Book Description

A year's worth of management wisdom, all in one place.

We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up-to-date on the most cutting-edge, influential thinking driving business today. With authors from Michael E. Porter to Daniel Kahneman and company examples from P&G to Adobe, this volume brings the most current and important management conversations to your fingertips.

This book will inspire you to:

  • Reconsider what keeps your customers coming back
  • Create visualizations that send a clear message
  • Assess how quickly disruptive change is coming to your industry
  • Boost engagement by giving your employees the freedom to break the rules
  • Understand what blockchain is and how it will affect your industry
  • Get your product in customers' hands faster by accelerating your research and development phase

This collection of articles includes "Customer Loyalty Is Overrated," by A.G. Lafley and Roger L. Martin; "Noise: How to Overcome the High, Hidden Cost of Inconsistent Decision Making," by Daniel Kahneman, Andrew M. Rosenfield, Linnea Gandhi, and Tom Blaser; "Visualizations That Really Work," by Scott Berinato; "Right Tech, Wrong Time," by Ron Adner and Rahul Kapoor; "How to Pay for Health Care," by Michael E. Porter and Robert S. Kaplan; "The Performance Management Revolution," by Peter Cappelli and Anna Tavis; "Let Your Workers Rebel," by Francesca Gino; "Why Diversity Programs Fail," by Frank Dobbin and Alexandra Kalev; "What So Many People Don’t Get About the U.S. Working Class," by Joan C. Williams; "The Truth About Blockchain," by Marco Iansiti and Karim R. Lakhani; and "The Edison of Medicine," by Steven Prokesch.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Contents
  5. Editors’ Note
  6. Customer Loyalty Is Overrated: by A.G. Lafley and Roger L. Martin
  7. Noise: How to Overcome the High, Hidden Cost of Inconsistent Decision Making: by Daniel Kahneman, Andrew M. Rosenfield, Linnea Gandhi, and Tom Blaser
  8. Visualizations That Really Work: by Scott Berinato
  9. Right Tech, Wrong Time: by Ron Adner and Rahul Kapoor
  10. How to Pay for Health Care: by Michael E. Porter and Robert S. Kaplan
  11. The Performance Management Revolution: by Peter Cappelli and Anna Tavis
  12. Let Your Workers Rebel: by Francesca Gino
  13. Why Diversity Programs Fail: by Frank Dobbin and Alexandra Kalev
  14. What So Many People Don’t Get About the U.S. Working Class: by Joan C. Williams
  15. The Truth About Blockchain: by Marco Iansiti and Karim R. Lakhani
  16. The Edison of Medicine: by Steven Prokesch
  17. About the Contributors
  18. Index
18.221.41.214