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Book Description

How to be human at work.

HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master. This specially priced 14-volume set includes every book in the series:

  • Mindfulness
  • Resilience
  • Influence and Persuasion
  • Authentic Leadership
  • Dealing with Difficult People
  • Focus
  • Self-Awareness
  • Happiness
  • Empathy
  • Leadership Presence
  • Purpose, Meaning, and Passion
  • Confidence
  • Mindful Listening
  • Power and Impact

Table of Contents

  1. Contents
  2. Mindfulness
    1. Series Page
    2. Title Page
    3. Copyright
    4. Contents
    5. 1. Mindfulness in the Age of Complexity
    6. 2. Mindfulness Can Literally Change Your Brain
    7. 3. How to Practice Mindfulness Throughout Your Work Day
    8. 4. Resilience for the Rest of Us
    9. 5. Emotional Agility
    10. 6. Don’t Let Power Corrupt You
    11. 7. Mindfulness for People Who Are Too Busy to Meditate
    12. 8. Is Something Lost When We Use Mindfulness as a Productivity Tool?
    13. 9. There Are Risks to Mindfulness at Work
    14. Index
  3. Resilience
    1. HBR Emotional Intelligence Series
    2. Title Page
    3. Copyright
    4. Contents
    5. 1. How Resilience Works
    6. 2. Resilience for the Rest of Us
    7. 3. How to Evaluate, Manage, and Strengthen Your Resilience
    8. 4. Find the Coaching in Criticism
    9. 5. Firing Back: How Great Leaders Rebound After Career Disasters
    10. 6. Resilience Is About How You Recharge, Not How You Endure
    11. Index
  4. Influence and Persuasion
    1. Series Page
    2. Title Page
    3. Copyright
    4. Contents
    5. 1. Understand the Four Components of Influence
    6. 2. Harnessing the Science of Persuasion
    7. 3. Three Things Managers Should Be Doing Every Day
    8. 4. Learning Charisma
    9. 5. To Win People Over, Speak to Their Wants and Needs
    10. 6. Storytelling That Moves People
    11. 7. The Surprising Persuasiveness of a Sticky Note
    12. 8. When to Sell with Facts and Figures, and When to Appeal to Emotions
    13. Index
  5. Happiness
    1. Series Page
    2. Title Page
    3. Copyright
    4. Contents
    5. 1. Happiness Isn’t the Absence of Negative Feelings
    6. 2. Being Happy at Work Matters
    7. 3. The Science Behind the Smile
    8. 4. The Power of Small Wins
    9. 5. Creating Sustainable Performance
    10. 6. The Research We’ve Ignored About Happiness at Work
    11. 7. The Happiness Backlash
    12. Index
  6. Authentic Leadership
    1. 1. Discovering Your Authentic Leadership
    2. 2. The Authenticity Paradox
    3. 3. What Bosses Gain by Being Vulnerable
    4. 4. Practice Tough Empathy
    5. 5. Cracking the Code That Stalls People of Color
    6. 6. For a Corporate Apology to Work, the CEO Should Look Sad
    7. 7. Are Leaders Getting Too Emotional?
    8. Index
  7. Empathy
    1. Series Page
    2. Title Page
    3. Copyright
    4. Contents
    5. 1. What Is Empathy?
    6. 2. Why Compassion Is a Better Managerial Tactic Than Toughness
    7. 3. What Great Listeners Actually Do
    8. 4. Empathy Is Key to a Great Meeting
    9. 5. It’s Harder to Empathize with People If You’ve Been in Their Shoes
    10. 6. Becoming Powerful Makes You Less Empathetic
    11. 7. A Process for Empathetic Product Design
    12. 8. How Facebook Uses Empathy to Keep User Data Safe
    13. 9. The Limits of Empathy
    14. 10. What the Dalai Lama Taught Daniel Goleman About Emotional Intelligence
    15. Index
  8. Dealing with Difficult People
    1. Series Page
    2. Title Page
    3. Copyright
    4. Contents
    5. 1. To Resolve a Conflict, First Decide: Is It Hot or Cold?
    6. 2. Taking the Stress Out of Stressful Conversations
    7. 3. The Secret to Dealing with Difficult People: It’s About You
    8. 4. How to Deal with a Mean Colleague
    9. 5. How to Deal with a Passive-Aggressive Colleague
    10. 6. How to Work with Someone Who’s Always Stressed Out
    11. 7. How to Manage Someone Who Thinks Everything Is Urgent
    12. 8. Do You Hate Your Boss?
    13. Index
  9. Leadership Presence
    1. Series Page
    2. Title Page
    3. Copyright
    4. Contents
    5. 1. Deconstructing Executive Presence
    6. 2. How New Managers Can Send the Right Leadership Signals
    7. 3. To Sound Like a Leader, Think About What You Say, and How and When You Say It
    8. 4. Connect, Then Lead
    9. 5. The Power of Talk: Who Gets Heard and Why
    10. 6. Too Much Charisma Can Make Leaders Look Less Effective
    11. Index
  10. Purpose, Meaning, and Passion
    1. Series Page
    2. Title Page
    3. Copyright
    4. Contents
    5. 1. Finding Meaning at Work, Even When Your Job Is Dull
    6. 2. What to Do When Your Heart Isn’t in Your Work Anymore
    7. 3. You Don’t Find Your Purpose—You Build It
    8. 4. How to Find Meaning in a Job That Isn’t Your True Calling
    9. 5. You’re Never Done Finding Purpose at Work
    10. 6. From Purpose to Impact
    11. 7. Five Questions to Help Your Employees Find Their Inner Purpose
    12. 8. How to Make Work More Meaningful for Your Team
    13. 9. The Power of Small Wins
    14. 10. The Founder of TOMS on Reimagining the Company’s Mission
    15. Index
  11. Confidence
    1. Series Page
    2. Title Page
    3. Copyright
    4. Contents
    5. 1. How to Build Confidence
    6. 2. Overcome the Eight Barriers to Confidence
    7. 3. Everyone Suffers from Impostor Syndrome—Here’s How to Handle It
    8. 4. Mental Preparation Secrets of Top Athletes
    9. 5. Research: Learning a Little about Something Makes Us Overconfident
    10. 6. To Ace Your Job Interview, Get into Character and Rehearse
    11. 7. Six Ways to Look More Confident during a Presentation
    12. 8. You Don’t Just Need One Leadership Voice—You Need Many
    13. 9. Cultivate a Culture of Confidence
    14. 10. Great Leaders Are Confident, Connected, Committed, and Courageous
    15. 11. Helping an Employee Overcome Their Self-Doubt
    16. 12. To Seem Confident, Women Have to Be Seen as Warm
    17. 13. Why Do So Many Incompetent Men Become Leaders?
    18. 14. Less Confident People Are More Successful
    19. Index
  12. Mindful Listening
    1. Series Page
    2. Title Page
    3. Copyright
    4. Contents
    5. 1. What Great Listeners Actually Do
    6. 2. What Gets in the Way of Listening
    7. 3. Listening to People
    8. 4. Three Ways Leaders Can Listen with More Empathy
    9. 5. If You Aspire to Be a Great Leader, Be Present
    10. 6. Become a Better Listener
    11. 7. To Change Someone’s Mind, Stop Talking and Listen
    12. 8. Defusing an Emotionally Charged Conversation with a Colleague
    13. 9. The Power of Listening in Helping People Change
    14. 10. When You’re the Person Your Colleagues Always Vent To
    15. 11. Managing the Critical Voices Inside Your Head
    16. Index
  13. Focus
    1. Series Page
    2. Title Page
    3. Copyright
    4. Contents
    5. 1. The Focused Leader
    6. 2. Break the Cycle of Stress and Distraction by Using Your Emotional Intelligence
    7. 3. To Improve Your Focus, Notice How You Lose It
    8. 4. What to Do When You’re Feeling Distracted at Work
    9. 5. How to Make Yourself Work When You Just Don’t Want To
    10. 6. Productivity Tips for People Who Hate Productivity Tips
    11. 7. 5 Ways to Focus Your Energy During a Work Crunch
    12. 8. Your Team’s Time Management Problem Might Be a Focus Problem
    13. 9. How to Practice Mindfulness Throughout Your Work Day
    14. 10. Your Brain Can Only Take So Much Focus
    15. Index
  14. Self-Awareness
    1. Series Page
    2. Title Page
    3. Copyright
    4. Contents
    5. 1. The First Component of Emotional Intelligence
    6. 2. What Self-Awareness Really Is (and How to Cultivate It)
    7. 3. Successful Leaders Know What Made Them Who They Are
    8. 4. Two Ways to Clarify Your Professional Passions
    9. 5. Emotional Agility
    10. 6. Why You Should Make Time for Self-Reflection (Even if You Hate Doing It)
    11. 7. You, By the Numbers
    12. 8. How Are You Perceived at Work? Here’s an Exercise to Find Out
    13. 9. How to Solicit Negative Feedback When Your Manager Doesn’t Want to Give It
    14. 10. Find the Coaching in Criticism
    15. 11. Shakespeare’s Characters Show Us How Personal Growth Should Happen
    16. Index
  15. Power and Impact
    1. Series Page
    2. Title Page
    3. Copyright
    4. Contents
    5. 1. Don’t Let Power Corrupt You
    6. 2. What’s Your Power Style?
    7. 3. How to Figure Out How Much Influence You Have at Work
    8. 4. Four Ways Leaders Fritter Their Power Away
    9. 5. Make Your Team Feel Powerful
    10. 6. How to Use Your Superpower for Good
    11. 7. Feeling Powerful at Work Makes Us Feel Worse When We Get Home
    12. 8. How to Work with a Manipulative Person
    13. 9. Sex, Power, and the Systems That Enable Men Like Harvey Weinstein
    14. 10. Use Your Everyday Privilege to Help Others
    15. 11. To Create Change, Leadership Is More Important Than Authority
    16. 12. How to Think About Building Your Legacy
    17. 13. How Humble Leadership Really Works
    18. Index
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