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Book Description

This is the era of flexibility. Under constant pressure to be adaptable, organizations increasingly adopt employment practices such as zero-hours contracts, the casualization of the workforce and the use of temporary and agency labour. These flexible practices are central to debates about the changing nature of job quality and its causes, trends and consequences.

Arguing that job quality is central to understanding contemporary work, this book explores the internal and external pressures for flexibility in workplaces, professions and sectors and how this pressure shapes workers’ experiences of job quality. By studying job quality dynamics via case studies from organizations and occupations in the UK, Poland, Belgium and Sweden, the volumes illustrates the diversity of practices and experiences, as well as market pressures and institutional arrangements which effect working lives. Finally, the editors propose a policy debate on the new concept "flexiquality" - a combination of flexibility and job quality that can be beneficial for both management and workers.

 

Table of Contents

  1. Cover
  2. Half Title
  3. Title
  4. Copyright
  5. Contents
  6. Acknowledgements
  7. List of contributors
  8. List of figures and tables
  9. 1 Job quality in an era of flexibility: introduction
  10. 2 Job quality in Europe
  11. 3 Deregulation, job security and employability during the Great Recession: a multilevel analysis
  12. 4 Quality of working time in the police: the experience of shift extensification for officers and staff
  13. 5 ‘Supply chain capitalism’: exploring job quality for delivery workers in the UK
  14. 6 For the sake of quality of care: nurses’ struggles for job quality in the context of flexibility arrangements: the case of Poland
  15. 7 Job quality dynamics at the call centre: workers’ strategies in Poland
  16. 8 Voice and its implications for employment quality in temporary agency work in Sweden and Belgium
  17. 9 Job quality, flexibility and obstacles to collective agency
  18. 10 Job quality for temporary agency workers and client organization employees at a Swedish manufacturing plant
  19. 11 The social dimension of job quality: perceived social support in contrasting regulatory contexts for temporary agency work
  20. 12 Job quality in an era of flexibility: conclusions and new emerging issues on job quality for research and policy makers
  21. Index
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