Cover image for Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI

Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI

Author Patricia P. Pulliam
Release Date: 2012/03/01
ISBN: 9781562868239
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Book Description

With two dedicated sections, Measuring the Success of Coaching discusses both the principles behind measuring ROI in coaching (including specific protocols for objectively measuring ROI in coaching programs), and delivers a broad array of pragmatic, applicable case studies from a range of organizations.

Table of Contents

  1. Cover
  2. Praise
  3. Title
  4. Copyright
  5. Content
  6. Preface
  7. Part I : The ROI Methodology: A Credible Approach to Evaluating Your Coaching Interventions.
    1. Chapter 1 ROI in Coaching: The Basics
    2. Chapter 2 Evaluation Planning and Data Collection
    3. Chapter 3 Isolation of Coaching Effects
    4. Chapter 4 Data Conversion, Costs, and ROI
    5. Chapter 5 Reporting Results
  8. Part II: Evaluation in Action: Case Studies Describing the Evaluation of Coaching Interventions
    1. Chapter 6 Reinventing the Follow-up: A Business Case for Supporting New Hires After They Leave Class
    2. Chapter 7 Not Coaching as Usual: Making a Difference Through People
    3. Chapter 8 Self-Coaching as a Catalyst for Work Engagement and a Positive ROI
    4. Chapter 9 Measuring the Effectiveness, Including ROI, of Training Internal Coaches
    5. Chapter 10 Coaching for Business Impact: Creating Value, Including ROI, Through Executive Coaching
    6. Chapter 11 Measuring ROI in Group Coaching in Transnet Coach Business
  9. References for Part I
  10. About the ROI Institute
  11. Index
  12. About the Authors
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