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Book Description

An up-to-date study guide to help you learn MS-900 exam concepts and objectives and get hands-on with Microsoft 365 essentials

Key Features

  • Learn effectively with self-assessment questions, exam tips, and mock tests with detailed explanations
  • Get to grips with Microsoft Office 365 collaboration, mobility, and the support and service lifecycle
  • Understand the considerations and benefits of adopting different types of cloud services

Book Description

Microsoft 365 Certified Fundamentals certification demonstrates your foundational knowledge of adopting cloud services and the SaaS model. Exam MS-900 tests your understanding of Microsoft 365 services, components, their implementation, and cloud concepts, along with helping you gain the certification. This exam guide covers the MS-900 exam objectives, with explanations of essential cloud concepts, and also ensures you get hands-on experience of Microsoft 365 services and features.

The book is divided into five parts, with each section consisting of chapters that focus on topics such as Microsoft security and compliance policies, pricing and support, and cloud concepts. You will progress through these chapters with the help of real-world scenarios, learning the pros and cons of core Microsoft services such as Microsoft Windows, SharePoint, Office, Teams, and Exchange. Gradually, you'll learn how to form strategies for migrating from on-premise infrastructure to the cloud, and how to improve the enterprise mobility and information security of your organization. Finally, you can test your knowledge with mock tests, and even explore the exam format to prepare effectively.

By the end of this book, you'll be well-versed with the concepts you need to know to pass the MS-900 certification exam and have the skills to work effectively with Microsoft 365 services.

What you will learn

  • Gain insights into the exam objectives, test scenarios, and knowledge required before taking the MS-900 exam
  • Understand the cloud services and SaaS models available in the Microsoft ecosystem
  • Identify Windows deployment considerations using the Admin Center and User Portal experiences
  • Implement enterprise mobility, device management, and application management within your organization
  • Explore the reporting and analytics capabilities of Microsoft 365
  • Discover various features of Azure Active Directory and other Microsoft 365 security tools

Who this book is for

This book is for beginners as well as experienced administrators and individuals who want to pass the MS-900 exam and achieve Microsoft 365 certification. Basic knowledge of Microsoft services and cloud concepts is assumed to get started.

Table of Contents

  1. Title Page
  2. Copyright and Credits
    1. Microsoft 365 Certified Fundamentals MS-900 Exam Guide
  3. About Packt
    1. Why subscribe?
  4. Contributors
    1. About the authors
    2. About the reviewers
    3. Packt is searching for authors like you
  5. Preface
    1. Who this book is for
    2. What this book covers
    3. To get the most out of this book
    4. Get in touch
      1. Reviews
  6. Introduction to Cloud Computing
    1. What is cloud computing?
    2. Benefits of cloud computing
      1. Cost-effective
      2. Scalable
      3. Quick
      4. Reliable
      5. Secure
      6. Current
    3. Uses of cloud computing 
    4. Summary
    5. Questions
  7. Cloud Deployment Models and Cloud Services
    1. Cloud deployment models
      1. Public cloud
      2. Private cloud
      3. Hybrid cloud
    2. Cloud service scenarios
      1. IaaS
      2. PaaS
      3. SaaS
      4. Serverless
    3. Summary
    4. Questions
  8. Core Microsoft 365 Components
    1. Understanding Windows 10 Enterprise
      1. Management
      2. Productivity
      3. Security
    2. Exploring Office 365 ProPlus
    3. Exploring Exchange Online
      1. Exchange Online for users
      2. Exchange Online for administrators
    4. Exploring SharePoint Online
      1. Team site collaboration
      2. Communication sites
      3. ODFB
      4. SPO for administrators
    5. Introducing Microsoft Teams
      1. Chat
      2. Files
      3. Calls and meetings
      4. Live Events
      5. Apps
      6. Multi-platform access
      7. Teams for administrators
    6. Discovering EMS
    7. Summary
    8. Further reading
    9. Questions
  9. Comparing Core Services in Microsoft 365
    1. Understanding Windows 10 Enterprise management
      1. Traditional Windows operating system management
      2. Modern Windows 10 Enterprise management
        1. Conditional Access policies using device compliance
        2. Intune-based remote actions
        3. Centralized visibility of device health
        4. Ability to link users, devices, and apps with AAD
        5. Modern, internet-based provisioning experience with Windows Autopilot
    2. Evaluating Exchange options
    3. Evaluating SharePoint options
    4. Evaluating Teams
    5. Addressing security concerns
      1. Conditional Access
      2. Access reviews
      3. Cloud App Security
    6. Summary
    7. Questions
  10. Understanding the Concepts of Modern Management
    1. Understanding the WaaS model
      1. Feature and quality updates
      2. Servicing tools
    2. Understanding the Windows Deployment and Release model
      1. Servicing channels
      2. Deployment rings
    3. Navigating the Microsoft 365 admin center
      1. Roles
      2. Common tasks
        1. Billing
        2. Licensing
        3. Service health
        4. Message center
        5. Service ticket
    4. Navigating the Microsoft 365 portal
    5. Summary
    6. Questions
  11. Understanding Office 365 ProPlus
    1. Deploying Office editions
      1. Deploying Office Professional
        1. Group Policy
        2. System Center Configuration Manager
      2. Deploying Office 365 ProPlus
        1. Servicing and Update channels
        2. Deployment methods
          1. Self-installing from the cloud
          2. Deploying from the cloud with the Office Deployment Tool
          3. Deploying from a local source with the Office Deployment Tool
          4. Deploying from a local source with Configuration Manager
    2. Licensing Office Editions
      1. Licensing Office Professional 2016
      2. Licensing Office 365 ProPlus
    3. Summary
    4. Questions
  12. Understanding Collaboration and Mobility
    1. Discussing effective collaboration with Microsoft 365
      1. Planner
      2. Forms
      3. Stream
      4. Yammer
    2. Understanding enterprise mobility and device and application management
      1. Enterprise mobility
      2. Device management
      3. Application management
    3. Summary
    4. Questions
  13. Microsoft 365 Analytics
    1. Activity reports
      1. Exporting reports
      2. Anonymizing data
    2. Microsoft 365 Usage Analytics
      1. Creating reports directly in the browser
      2. Creating reports from scratch with Power BI Desktop
      3. Editing the Microsoft 365 Usage Analytics Power BI template file
    3. MyAnalytics
    4. Summary
    5. Questions
  14. Understanding Security and Compliance Concepts
    1. Identity
      1. Users and attributes
      2. Groups
      3. Permissions
      4. Audit logs
        1. Alerts
      5. Credential management
        1. Password policy
        2. Self-service password reset
    2. Documents
      1. Document Storage
      2. Sharing
      3. Sharing Admin Controls
      4. Auditing
      5. Retention
      6. eDiscovery
      7. Classification and protection
    3. Network
      1. Connectivity
      2. Encryption
      3. Performance
    4. Devices
      1. Device Access
      2. Device Management
      3. Device Protection
    5. Secure Score
    6. Summary
    7. Questions
  15. Understanding Identity Protection and Management
    1. Understanding identity models
      1. Cloud identity
      2. Hybrid or synchronized identity
        1. Synchronized identity with cloud authentication
        2. Synchronized identity with pass-through authentication
      3. Federated identity
    2. Multi-factor authentication (MFA)
    3. Summary
    4. Questions
  16. Endpoint and Security Management
    1. Understanding directory-based security features
      1. Active Directory
      2. AAD Premium Plan 1
      3. AAD Premium Plan 2
    2. Addressing common threats with AAD
      1. Compromised accounts
      2. Compromised machines
      3. Phishing
    3. Summary
    4. Questions
  17. Service Trust Portal and Compliance Manager
    1. Service Trust Portal
    2. Trust documents
      1. Tenant isolation in Office 365
      2. Data residency
      3. Encryption in the Microsoft Cloud
      4. Audit reports
      5. Data resiliency
    3. Understanding Compliance Manager
    4. Summary
    5. Questions
  18. Licensing Options in Microsoft 365
    1. Microsoft 365 subscription and management options
    2. Understanding key Microsoft 365 selling points
      1. Productivity
      2. Collaboration
      3. Security
      4. Compliance
    3. Licensing and payment models
    4. Determining and implementing best practices
    5. Summary
    6. Questions
  19. Planning, Predicting, and Comparing Pricing
    1. Licensing models
    2. Cost-benefit analysis for on-premises versus the cloud
    3. Billing options
    4. Summary
    5. Questions
  20. Support Offerings for Microsoft 365 Services
    1. Understanding Microsoft 365 SLAs
    2. How to determine the service health
      1. The Service Health Dashboard
      2. The Service Status page
      3. The Microsoft 365 Health Status Twitter feed
    3. How to create a support request
    4. Summary
    5. Questions
  21. Service Life Cycle in Microsoft 365
    1. Release stages
      1. Private preview
      2. Public preview
      3. General availability
    2. Support policies
    3. Summary
    4. Questions
  22. Assessment Answers
    1. Chapter 1: Introduction to Cloud Computing
    2. Chapter 2: Cloud Deployment Models and Cloud Services
    3. Chapter 3: Core Microsoft 365 Components
    4. Chapter 4: Comparing Core Services in Microsoft 365
    5. Chapter 5: Understanding the Concepts of Modern Management
    6. Chapter 6: Understanding Office 365 ProPlus
    7. Chapter 7: Understanding Collaboration and Mobility
    8. Chapter 8: Microsoft 365 Analytics
    9. Chapter 9: Understanding Security and Compliance Concepts
    10. Chapter 10: Understanding Identity Protection and Management
    11. Chapter 11: Endpoint and Security Management
    12. Chapter 12: Service Trust Portal and Compliance Manager
    13. Chapter 13: Licensing Options Available in Microsoft 365
    14. Chapter 14: Planning, Predicting, and Comparing Pricing
    15. Chapter 15: Support Offerings for Microsoft 365 Services
    16. Chapter 16: Service Lifecycle in Microsoft 365
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