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Book Description
As a leader you must be an expert at managing and motivating employees – and a whole lot more. Motivating a Multicultural Workforce is your guide to understanding and addressing the needs and concerns of those who work for you – wherever they are from – and maximizing their diverse talents.
Table of Contents
- Title
- Copyright
- Table of Contents
- Introduction
- Chapter 1: The Melting Pot Hasn’t Quite Melted
- Chapter 2: Ignore Cultural Differences at Your Peril
- Chapter 3: A Multicultural Workforce Is a Diamond Waiting to Be Mined
- Chapter 4: Bring Out the Best in a Multicultural Workforce
- Chapter 5: Communication and Language: The Key to Multicultural Team Success
- Chapter 6: Communication Tips and Techniques to Help Your Multicultural Workforce
- Chapter 7: Understanding Cultural Differences and Work Ethics
- Chapter 8: Building Trust and Rapport
- Chapter 9: Make It a F.U.N. Environment
- Chapter 10: The Essence of F.U.N.—Success on the Job
- Chapter 11: Resource Training and Development
- Chapter 12: Motivating a Multicultural Workforce—The Day-to-Day Beat
- Chapter 13: The Daily Melting Pot Meeting
- Chapter 14: How to Promote—or Fire—Multicultural Employees
- Chapter 15: Everything Else to Help a Manager Succeed
- Chapter 16: Step-by-Step—Your Road to Success
- Bonus Section: How to Hire the Best Multicultural Employees
- About the Author