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Book Description

Proven interview advice in seven quick chapters on self-assessment, company research, key questions, plus a system for answering any question.

Table of Contents

  1. Cover Page
  2. Title Page
  3. Copyright Page
  4. This Short, Small Book Can Make a Big Difference
  5. Table of Contents
  6. A Brief Introduction to Using This Book
    1. What’s in This Book
    2. Are You Ready for an Interview?
  7. Chapter 1: Quick and Essential Tips for Tomorrow’s Interview
    1. Eight Common Interview Formats
      1. The Preliminary Screening Interview
      2. The Panel Interview
      3. The Stress Interview
      4. The Structured (Competency-Based) Interview
      5. The Behavioral Interview
      6. The Social Interview
      7. The Unstructured Interview
      8. The Technical Interview
    2. Eleven Important Actions for Interview Success
      1. Make a Positive Impression
        1. Before the Interview
        2. The Day of the Interview
      2. Communicate Your Most Marketable Skills
      3. Use Control Statements to Your Advantage
      4. Anticipate the Types of Questions You’ll Be Asked
      5. Ask Good Questions
      6. Help Employers Know Why They Should Hire You
      7. Close the Interview Properly
      8. Be Ready to Negotiate
      9. Be Competitive... with Style
      10. Follow Up After the Interview
      11. Use a Three-Step Process for Answering Most Interview Questions
        1. Step 1: Understand What Is Really Being Asked
        2. Step 2: Answer the Question Briefly in a Nondamaging Way
        3. Step 3: Answer the Real Question by Presenting Your Related Skills
    3. The Prove It Technique
    4. Key Points: Chapter 1
  8. Chapter 2: Knowing Yourself and What You Can Do
    1. Learn the Three Types of Skills
      1. Self-Management Skills
      2. Transferable Skills
      3. Job-Related Skills
    2. Identify Your Skills
      1. Identify Your Self-Management Skills and Personality Traits
      2. Identify Your Transferable Skills
      3. Identify Your Job-Related Skills
    3. Key Points: Chapter 2
  9. Chapter 3: Researching the Industry, Company, Job, and Interviewer
    1. Industry Research
      1. Written Publications to Help You Find Out About Industries
        1. Career Guide to Industries
        2. The Occupational Outlook Handbook
        3. Trade Publications and Magazines
      2. Encyclopedia of Associations
      3. Industry Research on the Internet
        1. Hoover’s Online
        2. Wetfeet
        3. Polson Enterprises: Researching an Industry or Specific Company
        4. Yahoo! Industry News
        5. IndustryLink
        6. Google News
      4. Company and Cultural Research
    2. Company Research
      1. Essential Questions Your Research Must Answer
      2. Online Company Research Sites
    3. Job Task Analysis Research
      1. What to Ask
      2. Where to Look
        1. Department of Labor’s O*NET
        2. Job Descriptions
        3. Peer Research
        4. Interviewer Research
    4. Key Points: Chapter 3
  10. Chapter 4: Answering Key Interview Questions
    1. A Baker’s Dozen of the Most Frequently Asked Interview Questions—and How to Answer Them
      1. Question #1: “Could You Tell Me a Little About Yourself?”
        1. Sample Answer #1: Skills-Based Answer
        2. Sample Answer #2: Personal-History Answer
        3. Sample Answer #3: Defined-Focus Answer
        4. Sample Answer #4: An Alternative–Returning the Question
      2. Question #2: “Why Do You Want to Work Here?”
        1. Sample Answer #1
        2. Sample Answer #2
      3. Question #3: “What Do You Know About the Company?”
      4. Question #4: “Why Are You Leaving (Or Why Did You Leave) Your Last Job?”
        1. Sample Answer #1
        2. Sample Answer #2
        3. Sample Answer #3
      5. Question #5: “What Is Your Biggest Weakness?”
        1. Sample Answer #1
        2. Sample Answer #2
      6. Question #6: “What Are Your Major Strengths?”
        1. Sample Answer
      7. Question #7: “Why Should I Hire You?”
        1. Sample Answer
      8. Question #8: “What Are Your Plans for the Future?”
        1. Sample Answer #1
        2. Sample Answer #2
        3. Sample Answer #3
      9. Question #9: “What Are Your Pay Expectations?”
      10. Question #10: “What Will Your Former Employers or Coworkers Say About You?”
        1. Sample Answer #1
        2. Sample Answer #2
      11. Question #11: “How Does Your Previous Experience Relate to This Job?”
        1. Sample Answer #1
        2. Sample Answer #2
      12. Question #12: “Why Did You Select This Line of Work, Career Path, or Field?”
        1. Sample Answer #1
        2. Sample Answer #2
      13. Question #13: “Could You Tell Me About Your Personal Situation?”
        1. Sample Answers
    2. 100 Other Frequently Asked Interview Questions
    3. Key Points: Chapter 4
  11. Chapter 5: Handling Tough Interview Questions and Unusual Situations
    1. Dealing with Illegal Questions
      1. Know the Laws Protecting You from Discrimination
      2. A Few Options for Handling Illegal Questions
        1. Tell the Interviewer the Question Is Illegal
        2. Ask About the Question’s Relevance
        3. Reassure the Interviewer
        4. Turn the Negative into a Positive
      3. Common Areas Covered by Illegal Questions
    2. Answer Open-Ended Questions Effectively
    3. Help with Specific Problem Situations
      1. Gaps in Your Work History
      2. Being Fired
        1. Know How to Explain Your Situation
        2. What the Interviewer Looks for in Your Answer
        3. Negotiate for Better References
      3. Changing Careers or Applying Job History Unrelated to Your Current Job Objective
      4. Recently Moved
      5. Military Experience
      6. Negative References
      7. Criminal Record
    4. Sensitive Questions About Your Personal Situation or Status
      1. Too Old
      2. Overqualified/Too Much Experience
      3. Too Young
      4. New Graduate/Not Enough Experience
      5. Issues Related to Women
        1. Child Care
        2. Status Issues
      6. Issues Related to Men
      7. Sexual Preference
      8. Racial or Ethnic Minorities
      9. Disability-Related Issues
    5. Some Other Tricky Questions
    6. Behavioral Questions
    7. Interview Techniques Employers Use to Psych You Out
    8. Key Points: Chapter 5
  12. Chapter 6: How to Close the Interview and Leave a Lasting Impression
    1. Six Goals for the End of the Interview
    2. Methods for Making a Big Final Impression
      1. The Call-Back Close
      2. The JIST Card®: A Mini Resume and a Powerful Job Search Tool
        1. Why the JIST Card Works
        2. Using JIST Cards
    3. Key Points: Chapter 6
  13. Chapter 7: Following Up After the Interview
    1. What to Do as Soon as You Get Home
    2. The Importance of Thank-You Notes
      1. Three Times When You Should Definitely Send Thank-You Notes—and Why
        1. Before an Interview
        2. After an Interview
        3. Whenever Anyone Helps You in Your Job Search
      2. Seven Quick Tips for Writing Thank-You Notes
        1. 1. Use Both E-mail and Regular Mail
        2. 2. Use Quality Paper and Envelopes
        3. 3. Decide Whether Handwritten or Computer Printed Is Best
        4. 4. Use a Formal Salutation
        5. 5. Keep the Note Informal and Friendly
        6. 6. Sign It
        7. 7. Send It Right Away
        8. 8. Make Sure Your Contact Information Is Accurate
        9. 9. Multiple Interviewers = Multiple Thank-You Notes
        10. 10. Humanize Your Thank-You Note
      3. More Sample Thank-You Notes
      4. A Thank-You Note on Steroids
    3. Follow-Up Letters
    4. Follow-Up Phone Calls
    5. Key Points: Chapter 7
  14. Chapter 8: Negotiating Your Salary
    1. Salary Negotiation Mistakes
    2. How to Delay Discussion of Pay Until It Matters
      1. Only Talk Money with the Money People
      2. What Is Your Current Compensation?
      3. What Are Your Salary Requirements?
      4. How Much Do You Need to Live On?
    3. Four Rules of Salary Negotiation
      1. Rule #1: Talk Money Only After an Employer Wants You
        1. Delay, Delay, Delay!
        2. Why Delaying Tactics Work to Your Advantage
      2. Rule #2: Know the Probable Salary Range in Advance
      3. Rule #3: Bracket the Salary Range
        1. The Low Bracket
        2. The Mid-range Bracket
        3. The High Bracket
      4. Rule #4: Don’t Say No Too Soon
    4. What to Say When an Offer Is Made
      1. The Offer Is Not What You Want
      2. The Offer Is Reasonable
    5. They Offer, You Want It—Now It’s Time to Negotiate!
      1. Know Your Price
      2. Playing the Negotiation Game
      3. Ending the Negotiation
      4. Get the Job Offer in Writing
      5. “Other Duties As Assigned”
    6. Sources of Information on Salary and Wages
      1. The Internet
      2. Reference Books
      3. Professional Associations
      4. Local Information
    7. Key Points: Chapter 8
  15. Appendix: Online Interviewing Resources
    1. Interviewing Tips
    2. Informational Interviews
    3. Job and Industry Information
    4. Company Information
    5. Researching and Negotiating Salaries
    6. Finding and Applying for Job Openings
  16. Index
18.191.147.190