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Book Description

A key component of successful project management is the ability to glean key learnings from the experience throughout the lifecycle of the project, as well as at its conclusion. However, in practice, the lessons learned from a specific project are rarely incorporated into an organization's overall policies and procedures. Without a concerted effort to reflect on specific project learning's and a designated process to implement them across the organization, lessons are lost, mistakes are repeated and opportunities for operational efficiency are missed.

Table of Contents

  1. Cover Page
  2. Title Page
  3. Copyright Page
  4. Contents
  5. 1 - Introduction
    1. 1.1 - Introduction
  6. 2 - Literature Survey
    1. 2.1 - Introduction
    2. 2.2 - Motivation
    3. 2.3 - Concepts
    4. 2.4 - The Current Situation
    5. 2.5 - Creating Knowledge
    6. 2.6 - Transferring Knowledge
    7. 2.7 - Case Studies
    8. 2.8 - Conclusions
  7. 3 - Survey of Practice: Do Organizations Learn from Projects?
    1. 3.1 - Introduction
    2. 3.2 - Profile of Respondents
    3. 3.3 - What are Organizations Doing?
    4. 3.4 - How Successful are these Processes?
    5. 3.5 - Factors Contributing to the Perceived Success of Lessons Learned
    6. 3.6 - What Do You Think is Best Practice?
    7. 3.7 - Conclusions
  8. 4 - Interviews: Do Organizations Learn from Projects?
    1. 4.1 - Introduction
    2. 4.2 - Organization C
    3. 4.3 - Organization G
    4. 4.4 - Organization P
    5. 4.5 - Additional Case Studies
    6. 4.6 - Organization W
    7. 4.7 - Organization L
    8. 4.8 - Organization S
  9. 5 - Case Study in Practice
    1. 5.1 - Background
    2. 5.2 - Interviews of Project Participants
    3. 5.3 - Conclusion
  10. 6 - Conclusions
  11. Appendix 1: The Zoomerang Survey
  12. Appendix 2: The Zoomerang Results
  13. Appendix 3
  14. References
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