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From business guru Joseph Michelli―the leadership lessons needed to thrive beyond the greatest business crisis in modern history

COVID-19 has disrupted business and life in ways we never imagined. Within days of the outbreak, Joseph Michelli—the world-renowned business expert who has cracked the leadership codes of Starbucks, Airbnb, Mercedes-Benz USA, and many other top companies—went to work. He contacted 140+ senior leaders at major companies about their specific challenges and how they were meeting them—getting raw yet thoughtful real-time insights into a crisis that will define an entire generation of leaders.

The result is Stronger Through Adversity. In this business guide for our times, Michelli distills best leadership practices that can be used in any company, in any industry. Organized into four main themes—Set the Foundation, Build Connections, Move with Purpose, and Harness ChangeStronger Through Adversity provides a deep dive into the methods, tactics, and approaches leaders have used to keep their company afloat and to position it for success long after the pandemic.

You’ll get invaluable insights into crisis management, keeping employees and customers safe, maintaining a culture of engagement, and rapidly innovating. Applying powerful leadership methods used by Microsoft, Starbucks, Google, DHL, Target, Verizon, Kohl’s, Marriott, and many others, you’ll seize and hold the competitive edge in your industry.

Whether you run a Fortune 500 company, own a small business, or manage a department or team—this is your moment. Stronger Through Adversity delivers everything you need to prosper—to lead your people to an unprecedented recovery, to weather the toughest challenges your business faces from the pandemic and beyond, and to thrive in all storms, large and small.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Contents
  6. Foreword by John Yokoyama
  7. Acknowledgments
  8. Chapter 1 Leadership Forged Through Adversity
  9. Part I Set the Foundation
    1. Chapter 2 Put Your Mask on First
    2. Chapter 3 Leave the Island, Follow the Terrain
    3. Chapter 4 Practice Employee Obsession
    4. Chapter 5 Set Safety Supreme
  10. Part II Build Connections
    1. Chapter 6 Listen Beyond the Words
    2. Chapter 7 Seek Carefully and Speak Truthfully
    3. Chapter 8 Choose Words Wisely
    4. Chapter 9 Bring Yourself to Work
  11. Part III Move with Purpose
    1. Chapter 10 Act Your Culture
    2. Chapter 11 Be a Value Leader
    3. Chapter 12 Convey Compassion
    4. Chapter 13 Shift Front, Middle, Back
  12. Part IV Harness Change
    1. Chapter 14 Streamline Productivity
    2. Chapter 15 Pivot with Urgency
    3. Chapter 16 Decide with Moral Courage
    4. Chapter 17 Foster Collaboration
  13. Part V Forge the Future
    1. Chapter 18 Reenergize with Gratitude
    2. Chapter 19 Make It Personal
    3. Chapter 20 Run Toward the Future
    4. Chapter 21 Engineer Legacy
    5. Chapter 22 Continuing the Conversation
  14. List of Contributors
  15. Notes
  16. Index
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