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SUPPLY CHAIN MANAGEMENT BEST PRACTICES

Although the fundamentals of the supply chain industry remain constant, massive shifts in the demands of the marketplace and powerful new technologies have changed the way supply chain and transportation companies must engage with and deliver solutions to their clients.

In the newly revised Third Edition of Supply Chain Management Best Practices, noted journalist and supply chain expert David Blanchard delivers a compelling and comprehensive overview of the new technologies shaping the transportation and supply chain industries today and the processes that will transform them tomorrow.

You’ll discover a thorough introduction to supply chain management, along with examples of best-in-class supply chains in a variety of industries. You’ll also find proven methods and KPIs for measuring the performance of a supply chain. The author presents the traditional core processes of supply chain management and discusses the techniques used by individual and trendsetting companies from around the world. Finally, you’ll learn about the strategies, solutions, and technologies used by leading companies to design their global organizations.

From drones and the Internet of Things to same-day delivery, omni-channel distribution, artificial intelligence, Uber-style freight transportation apps, blockchain, and robotics, the book discusses how the transfer of computing power from central mainframes into smartphones and cloud-based services has enabled game-changing technologies to reach companies of all shapes and sizes.

Perfect for supply chain managers and professionals, chief financial officers, chief information officers, and controllers, Supply Chain Management Best Practices will also earn a place in the libraries of manufacturing, warehouse, and purchasing managers who seek a one-stop resource to help them understand the latest trends and the enduring foundations of the supply chain industry.

BUILD BEST-IN-CLASS SUPPLY CHAIN CAPABILITIES IN YOUR ORGANIZATION WITH THIS NEWLY UPDATED RESOURCE FROM AN INDUSTRY LEADER

The revised and updated Third Edition of Supply Chain Management Best Practices offers readers an insightful and comprehensive take on the concepts, processes, and technologies that define today’s supply chain and transportation industries. You’ll discover must-know information about traditional and core processes, as well as new technologies like drones, the Internet of Things, same-day delivery, and artificial intelligence that are transforming the industry.

The book contains valuable case studies, stories, and recent examples from real organizations implementing exciting new supply chain initiatives that are changing the way professionals think about their field. You’ll find proven methods for measuring the performance of supply chains and insights into the strategies, solutions, and technologies used by trendsetting companies across the world. Finally, you’ll learn why the transfer of computing power from central mainframes to the cloud and handheld devices has fundamentally changed the supply chain industry.

Ideal for executives, controllers, supply chain managers and professionals, as well as manufacturing, warehouse, and purchasing managers, the Third Edition of Supply Chain Management Best Practices remains an indispensable resource for anyone seeking to maintain and optimize a supply chain that functions as a competitive advantage.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Dedication
  5. Preface
  6. Acknowledgments
  7. PART 1: Introduction to Supply Chain Management
    1. CHAPTER 1: If Supply Chain Is the Answer, Then What's the Question?
    2. You Knew This Job Was Dangerous When You Took It
    3. The Big Picture
    4. The Supply Chain's Back Story
    5. Roadblocks on the Supply Chain Path
    6. Separating the Good from the Best
    7. Notes
    8. CHAPTER 2: Anatomy of a Supply Chain
    9. Aerospace: Changing the Game, for Better or Worse
    10. Consumer-Packaged Goods: The Moment of Truth
    11. Food and Beverage: Cutting Out the Middleman
    12. Healthcare: Driving Out Waste
    13. Industrial Products: Diversity in the Supply Chain
    14. Oil and Gas: Managing the Managers
    15. Pharmaceuticals: Innovation in Real Time
    16. Retail: It's Amazon's World—We're Just Shopping in It
    17. Notes
    18. CHAPTER 3: Supply Chain Metrics
    19. How to Prevent a Supply Chain Heart Attack
    20. What Makes a Supply Chain Leader?
    21. Measure Satisfaction
    22. Everybody's Talking About Benchmarking
    23. Do the Right Things
    24. Setting Your Sights High
    25. Supply Chain Checkup
    26. Learn the SCOR
    27. SCM for Dummies
    28. Follow the Roadmap
    29. Make It All Meaningful
    30. Focusing on the Customer
    31. Notes
  8. PART 2: Traditional Core Processes of Supply Chain Management
    1. CHAPTER 4: Planning and Forecasting
    2. A Bias Against Good Plans
    3. From Soup to S&OP
    4. No Time Like the Real Time
    5. End-to-End Integration
    6. Analyze This
    7. A Happy Ending
    8. Notes
    9. CHAPTER 5: Procurement
    10. A Formula for Success
    11. Managing the Changes
    12. Keep Your Friends Close and Your Suppliers Closer
    13. Looking Backward to See Forward
    14. Ensuring a Healthy Supply Chain
    15. It Seemed Like a Good Idea at the Time
    16. An Online Car Wreck
    17. A Rating Service for Buyers and Sellers
    18. Sustainable Sourcing Pays Off
    19. Closing the Loop
    20. Notes
    21. CHAPTER 6: Manufacturing
    22. The Toyota Way
    23. Nearly Perfect
    24. Leaning into Quality
    25. Don't Settle for Occasional Improvement
    26. The Value of Teamwork
    27. Leaning in the Right Direction
    28. Smart Manufacturing, Smarter Suppy Chains
    29. Supply Chain in 3D
    30. Collaborating on Product Designs
    31. The Future of Manufacturing
    32. Notes
    33. CHAPTER 7: Transportation
    34. Riding the Roads
    35. Regulations and Deregulation
    36. Fuel for Thought
    37. A Capacity for Change
    38. Know Thyself, and Thy Carrier, Too
    39. Collaboration Is a Two-Way Street
    40. A Carrier by Any Other Name
    41. Automate to Consolidate
    42. Autonomous Vehicles on Land, Sea, and Air
    43. Do-It-Yourself Logistics
    44. The Last Mile
    45. Get It There on Time
    46. Notes
    47. CHAPTER 8: Distribution and Warehousing
    48. Omni-Channel Surfing
    49. A Great Idea in Theory
    50. Virtual Inventory
    51. Cross-Docking, Compliance, and Collaboration
    52. Handle with Care
    53. Saving on Labor
    54. How to Better Manage Your Warehouse
    55. Design for Supply Chain
    56. Striking the Proper Balance
    57. A Site for Sore Eyes
    58. How Much Is Too Much?
    59. A Quick Guide to Site Selection
    60. The Three Deadly Sins of Warehousing
    61. Notes
    62. CHAPTER 9: Globalization
    63. Playing by Somebody Else's Rules
    64. Develop a Global Vision
    65. Following the Plan
    66. Friendly Nations
    67. “Low Cost” Sometimes Means “Poor Service”
    68. Total Cost of Supply Chain
    69. Take a Look for Yourself
    70. Finding the Next Global Hot Spot
    71. The Need for Supply Chain Visibility
    72. Shoring Up the Supply Chain
    73. There's No Place Like Home
    74. Notes
    75. CHAPTER 10: Customer Service
    76. The Perfect Order
    77. The High Cost of Imperfection
    78. Every Day Is a Holiday
    79. One Good Return Deserves Another
    80. Supply Chain in Reverse
    81. Money in the Bank
    82. A Better Way to Sell Mouthwash
    83. A Nine-Step Program for CPFR
    84. Don't Expect Collaboration to Be Easy
    85. Respecting Your Partners
    86. A Culture of Customer Satisfaction
    87. How to Get the Most Out of a Relationship
    88. Notes
  9. PART 3: Supply Chain Strategies
    1. CHAPTER 11: 3PLs
    2. A Shift to the Supply Chain Side
    3. Letting Somebody Else Do It
    4. Supply Chain Essentials and Nonessentials
    5. Finding Your Core Competency
    6. The Same Set of Eyes
    7. The Financial Impact of Outsourcing
    8. Staying in Touch
    9. Going Beyond the 3PL Model
    10. Outpacing the Competition
    11. Higher Demands, Higher Expectations
    12. Notes
    13. CHAPTER 12: Risk Management
    14. Reducing Your Vulnerability
    15. Don't Let Their Problems Become Your Problems
    16. Shelter from Supply Chain Storms
    17. Cybersecurity Blanket
    18. Customs-Trade Partnership Against Terrorism
    19. Getting Countries to Talk to Each Other
    20. “It'll Never Happen Here”
    21. Taking Responsibility for Your Supply Chain
    22. Securing the Supply Chain
    23. Taking Steps Toward Effective Compliance
    24. An Investment Worth Making
    25. Business as Unusual
    26. Notes
    27. CHAPTER 13: Supply Chain Technology
    28. Getting the Job Done with AI
    29. The ABCs of RFID
    30. Proactive Replenishment
    31. In Search of Payback
    32. Work the Bugs Out
    33. A Block Off the Ol' Chain
    34. An Interconnected Collection of Technologies
    35. Reinvent, Rethink, Reimagine
    36. Notes
    37. CHAPTER 14: Corporate Social Responsibility
    38. Champions of CSR
    39. Corporate Irresponsibility
    40. Who's Minding the Supply Chain?
    41. The Black Elephant in the Room
    42. The Carbon Footprint of a Banana
    43. Don't Reinvent the Wheel
    44. Bridge Over Muddled Waters
    45. Eco-Friendly Strategies
    46. Notes
    47. CHAPTER 15: The Financial Supply Chain
    48. A Convergence of Talent
    49. Zero Hour for Budgeting
    50. Roll with the Changes
    51. Supply Chain Finance: Part Strategy, Part Technology
    52. Financials on the Rocks
    53. Show Me the Money
    54. Notes
    55. CHAPTER 16: The Supply Chain Profession
    56. People Management
    57. Talent Search
    58. Hiring Problem Solvers
    59. Training the Next Generation
    60. Toy Stories
    61. Gray Matters
    62. How Diverse Is Your Supply Chain?
    63. What Keeps You Up at Night?
    64. The Secret to Supply Chain Success
    65. Notes
  10. About the Author
  11. Index
  12. End User License Agreement
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