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Talent Makers

Release Date: 2021/04/01
ISBN: 9781119785279
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Powerful ideas to transform hiring into a massive competitive advantage for your business  

Talent Makers: How the Best Organizations Win through Structured and Inclusive Hiring is essential reading for every leader who knows that hiring is crucial to their organization and wants to compete for top talent, diversify their organization, and build winning teams. Daniel Chait and Jon Stross, co-founders of Greenhouse Software, Inc, provide readers with a comprehensive and proven framework to improve hiring quickly, substantially, and measurably.  

Talent Makers will provide a step-by-step plan and actionable advice to help leaders assess their talent practice (or lack thereof) and transform hiring into a measurable competitive advantage. Readers will understand and employ:

  • A proven system and principles for hiring used by the world's best companies
  • Hiring practices that remove bias and result in more diverse teams
  • An assessment of their hiring practice using the Hiring Maturity model
  • Measurement of employee lifetime value in quantifiable terms, and how to increase that value through hiring

The Talent Makers methodology is the result of the authors’ experience and the ideas and stories from their community of more than 4,000 organizations. This is the book that CEOs, hiring managers, talent practitioners, and human resources leaders must read to transform their hiring and propel their organization to new heights.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Dedication
  5. 1 The Problem and the Promise
    1. The Sorry State of Hiring
    2. “Yeah, right. In your dreams.”
    3. There's a catch, though.
    4. “So, the Greenhouse founders wrote a book about hiring. It's going to be one long sales pitch for their products.”
    5. “But do we really need another book about hiring?”
    6. Companies need people more than ever. At the same time, people need companies less than ever.
    7. This system stems from the experience of a great many organizations.
    8. How We Structured the Book
    9. Structured Hiring Framework
  6. 2 From Chaos to Confidence: The Hiring Maturity Curve
    1. Never-Never Land
    2. Skills versus Competencies
    3. Cause and Effect
    4. Stage 1: Chaos
    5. Stage 4: Strategic Organizations
    6. Characteristics of the Inconsistent and Systematic Stages
    7. No Excuses
    8. Online Assessment
  7. Chapter 2: Takeaways
  8. Expert Insights: Shauna Geraghty
  9. 3 Employee Lifetime Value
    1. What Affects the Shape of the ELTV Curve
    2. “Yeah, but it's a fairy tale that a salesperson will excel in all those factors.”'
    3. The Hire as an Investment
    4. The Business Case for HR
    5. The ROI of Copy and Paste
    6. It Opened Their Eyes
    7. Be Careful
    8. ELTV Template
    9. Putting the Template into Practice
    10. Notes
  10. Chapter 3: Takeaways
  11. Expert Insights: Andres Traslavina
  12. 4 Structured Hiring
    1. The Master Plan
  13. Chapter 4: Takeaways
  14. Expert Insights: Jan Fiegel
  15. Expert Insights: Gerardo Alvarez
  16. 5 Own Every Moment of Your Hiring Experience
    1. Top Talent
    2. “But the numbers prove I'm in the driver's seat, because I always have many more candidates than I have openings.”
    3. What Are You Posting?
    4. What Are You Mapping?
    5. Mutual Pain
    6. Multiple Cooks in this Kitchen
    7. Information Candidates Can Use
    8. Names Are Important
    9. Meet and Greet
    10. During the Interview
    11. After the Interview
    12. Important Information for the Asking
    13. Onboarding
    14. The Hiring Experience Is Not Just About Candidates
    15. Notes
  17. Chapter 5: Takeaways
  18. Expert Insights: Jill Macri
  19. 6 Attract the Best Talent
    1. Next Evolutionary Step from Filter Feeders: Recruiter Spam
    2. Once-and-Done Talent Sourcing Is a Thing of the Past
    3. Real Competition
    4. The Pressure's On
    5. Who Decides What
    6. The Elements of Successful Candidate Attraction
    7. Optimizing a Portfolio
    8. Variety of Techniques
    9. Putting These Concepts into Practice
    10. Now's the Next-Best Time
    11. Three Necessary Actions
    12. How You Measure Success
    13. Internal Referrals and Diversity
    14. The Ultimate Measure of Success
    15. Notes
  20. Chapter 6: Takeaways
  21. Expert Insights: Joelle Emerson
  22. Expert Insights: Porter Braswell
  23. Expert Insights: Katie Burke
  24. 7 Making Confident, Informed Hiring Decisions
    1. How Bad Is Typical Interviewing? Let Us Count the Ways
    2. The Science of Decision-Making
    3. Decisions Are Fragile Things
    4. Your Systematic Process
    5. Recruiting Kickoff Collaboration
    6. The Interview Experience from a Diversity Perspective
    7. Note
  25. Chapter 7: Takeaways
  26. Expert Insights: Beth Steinberg
  27. Expert Insights: Tope Awotona
  28. 8 Driving Operational Excellence
    1. First Class All the Way
    2. The Component Parts
    3. Problem Signs
    4. Useful Measurements for Hiring
    5. Another Important Measurement: Quantity versus Quality of Sources
    6. The Time-Lapse Evolution of Hyper-Growth Companies
  29. Chapter 8: Takeaways
  30. Expert Insights: Pattie Money
  31. 9 Talent Makers
    1. What Is a Talent Maker?
    2. Talent Maker as Talent Leader
    3. Talent Maker as Talent Magnet
    4. Talent Maker as Talent Partner
    5. Note
  32. Chapter 9: Takeaways
  33. Expert Insights: Maia Josebachvili
  34. 10 Changing Minds
    1. Unconscious Pressure
    2. Finding a Foothold
    3. Two Problems to Avoid
    4. Being Great Does Not Mean Being Perfect
  35. Chapter 10: Takeaways
  36. 11 Final Thoughts
  37. Acknowledgments
  38. About the Authors
    1. Daniel Chait, CEO and Co-founder, Greenhouse
    2. Jon Stross, President and Co-founder, Greenhouse
  39. Index
  40. End User License Agreement
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