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What if you could become a great manager, leader, and communicator faster? 

The Leader Lab is a high-speed leadership intensive, equipping managers with the Swiss Army Knife of skills that help you handle the toughest situations that come your way. 

Through painstaking research and training over 200,000 managers, authors Tania Luna and LeeAnn Renninger, PhD (co-CEOs of LifeLabs Learning) identified the most important skills that distinguish great managers from average. Most importantly, they’ve discovered how to help people rapidly develop these core skills. The result? You quickly achieve extraordinary team performance and a culture of engagement, fulfillment, and belonging.  

Too often, folks are promoted without any training for the countless crucial responsibilities of the modern manager: being part coach, part player, part therapist, part role model. The Leader Lab serves as your definitive guide to what it means to be a great manager today – and how to become a great leader faster. This book is based on LifeLabs Learning’s wildly successful workshop series. It combines research, tools, and the playful, fluff-free style that’s made LifeLabs the go-to professional development resource for over 1,000 innovative companies around the world.   

You’ll learn how to:  

  • Quickly improve performance and engagement 
  • Handle tough conversations with confidence 
  • Identify and resolve the underlying issues holding your team back 
  • Create a culture of inclusion 
  • Spark innovation
  • Reduce stress and burnout 
  • Finetune your coaching, productivity, feedback, one-on-one, strategic thinking, meeting facilitation, people development, and leading change skills 
  • Learn the same high-leverage skills that new managers at the world’s most innovative organizations are using to create impactful change in business and in life 

This interactive, accessible, and brain-friendly resource will help you and your team ramp up and reach the tipping point of managerial greatness fast. 

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Dedication
  5. The Backstory
    1. Why Managers Matter
    2. What a Manager Is (Today)
    3. The Surprising Skills That Matter Most
    4. Your Leader Lab
  6. How to Use This Book
    1. As You Read
    2. Mia the Manager
    3. Practice Stations
    4. Your Lab Reports
    5. Bonus Inclusion Stations
  7. I: The Core BUs
    1. 1 Q-step
    2. Q-stepping Helps Managers Become More Effective Faster in at Least Three Ways
    3. 2 Playback
    4. Playbacks Help Managers Make a Positive Impact Faster in Three Ways
    5. 3 Deblur
    6. Three of the Biggest Reasons Managers Benefit from Deblurring
    7. 4 Validate
    8. Three Reasons the Validation BU Helps You Become a Better Manager Faster
    9. 5 Linkup
    10. Why the Linkup Is Such an Important Manager BU
    11. 6 Pause
    12. Let's Pause and Talk About Why Pausing Is So Important for Managers
    13. 7 Extract
  8. II: The Core Skills
    1. 8 Coaching Skills
    2. What Coaching Is (and Isn't)
    3. The 4Cs: Noticing Coaching Moments Faster
    4. The Coaching SOON Funnel
    5. Q-step into Coaching
    6. 9 Feedback Skills
    7. What Feedback Is (and Why It Matters)
    8. How to Give Feedback Well
    9. How to Receive Feedback Well
    10. How to Build a Feedback Culture Faster
    11. 10 Productivity Skills
    12. Time Awareness
    13. Prioritization
    14. Organization
    15. Focus
    16. 11 Effective One-on-Ones
    17. Brain Craving #1: Certainty
    18. Brain Craving #2: Autonomy
    19. Brain Craving #3: Meaning
    20. Brain Craving #4: Progress
    21. Brain Craving #5: Social Inclusion
    22. Sample One-on-One Agenda Template
    23. 12 Strategic Thinking
    24. 1. Gap Analysis
    25. 2. Linkup
    26. 3. The 3 Lenses Model
    27. 4. UC Check
    28. 5. Inclusive Planning
    29. 13 Meetings Mastery
    30. Starting Meetings: 4P Opener
    31. “Inform” Meeting Tools
    32. “Explore” Meeting Tools
    33. “Narrow” Meeting Tools
    34. Course Corrections
    35. 14 Leading Change
    36. The Phases of Changes
    37. Unfreeze Phase
    38. Change Phase
    39. Refreeze Phase
    40. Stay Slushy
    41. 15 People Development
    42. Identify Business Needs: Capability Mapping
    43. Identify Individual Needs: The Zoom Out Conversation
    44. High Leverage Development: Get in the Venn Zone
    45. Individual Development Plans and 3Es
    46. Make Development a Theme
  9. Leader Lab Wrap-up
    1. Core BUs, Skills, and Tools at a Glance
    2. Mia the Manager
    3. Your Leader Lab
  10. References
    1. The Backstory
    2. How to Use This Book
    3. Part I: The Core BUs
    4. Chapter 1: Q-step
    5. Chapter 2: Playback
    6. Chapter 4: Validate
    7. Chapter 5: Linkup
    8. Chapter 6: Pause
    9. Chapter 7: Extract
    10. Part II: The Core Skills
    11. Chapter 8: Coaching Skills
    12. Chapter 9: Feedback Skills
    13. Chapter 10: Productivity Skills
    14. Chapter 11: Effective One-on-Ones
    15. Chapter 12: Strategic Thinking
    16. Chapter 13: Meetings Mastery
    17. Chapter 14: Leading Change
    18. Chapter 15: People Development
  11. Acknowledgments
  12. Author Bios
  13. Index
  14. End User License Agreement
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