Cover image for Training As a Business Partner—Business Skills

Training As a Business Partner—Business Skills

Author Dave McFeely , Ph.D. , Eric Davis
Release Date: 2003/07/01
ISBN: 750307
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Book Description

Becoming a business partner with an organization is quickly becoming the norm rather than the exception for workplace learning and performance professionals. But where do you begin to build the credibility and expertise to truly participate at the partner level in an organization? This Infoline offers solid advice using a four-step process to build this baseline credibility necessary for a seat at the business partner table. Useful self-assessments are provided along the way to check your readiness for each level, as well as a template to create a business oriented annual report for the training function.

Table of Contents

  1. Copyright
  2. Increase Credibility
    1. Stage 1. Classroom Credibility
      1. Align With Strategic Goals
      2. Make Your Department Known
      3. Key Metrics
    2. Stage 2. Departmental Credibility
      1. Write Objectives With Managers
      2. Show Your Value
        1. Create Your Own Metrics
        2. Map Key Processes
        3. Highlight Department's Intellectual Capital
        4. Market Your Department
        5. Celebrate Your Successes
        6. Use Your Company's Intranet
      3. Key Metrics
    3. Stage 3. Inter-Departmental Credibility
      1. Perform a Needs Analysis
      2. Extend Influence
        1. Hold an Open House
        2. Focus on Performance
        3. Get Out of Your Office
        4. Be a Knowledge Broker
        5. Create Account Managers
        6. Volunteer to Be a Meeting Facilitator
      3. Key Metrics
    4. Stage 4. Executive Credibility
      1. Prepare an Annual Report
      2. Maintain Your Position
        1. Become an Internal Consultant
        2. Training As a Product
        3. Make Training an Employee Benefit
      3. Key Metrics
  3. References & Resources
    1. Articles
    2. Books
    3. Info-lines
    4. Web Resources
  4. Job Aid
    1. Annual Report Template
      1. Content
      2. Style and Format
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