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Book Description

Develop and deliver a robust employee training and development program

Training and Development For Dummies gives you the tools you need to develop a strong and effective training and development program. Covering the latest in talent development, this informative guide addresses classroom, virtual, and blended learning to open up your options and help you design the program that's right for your company. You'll explore the different modes of formal learning, including social learning, m-learning, and MOOCs, and delve into the benefits and implementation of self-directed and informal learning. The discussion covers mentoring and coaching, rotational and stretch assignments, and how to align talent development with the company's needs. You'll learn how to assess employee skills, design and deliver training, and evaluate each step of the process to achieve the goals of both the employee and the organization.

Most employees have some weaknesses in their skill sets. A robust training program allows you to strengthen those skills, and a development program brings all employees up to the highest possible level of productivity and success. This book helps you create consistency in your company by developing and delivering the exact training and development program your people need.

  • Develop a strong training and development program
  • Foster a supportive and innovative work environment
  • Learn about social learning, m-learning, and MOOCs
  • Assess and evaluate your staff more effectively

A great training and development program boosts performance, productivity, job satisfaction, and quality of services, while reducing costs and supervision. Investing in your employees gives an excellent ROI, as talent development is a primary driver behind both motivation and loyalty. Training and Development For Dummies shows you how to reap these benefits, with step by step guidance and essential expert insight.

Table of Contents

  1. Cover
    1. Cover
    2. Foreword
    3. Introduction
      1. About This Book
      2. Foolish Assumptions
      3. Icons Used in This Book
      4. Beyond the Book
      5. Where to Go from Here
    4. Part I: So You're Going to Be a Trainer
      1. Chapter 1: What’s Training and Development?
        1. What Is Training and Development?
        2. What Do Trainers Do?
        3. The Many Hats of a 21st Century Trainer
        4. Do You Have What It Takes?
      2. Chapter 2: Why Adults Learn
        1. Adult Learning Theory
        2. How Do People Learn?
        3. Helping Adults Learn in the Classroom and Online
        4. One Last Note: Who’s Who and What’s What
      3. Chapter 3: The Training Cycle
        1. The Training Cycle: An Overview
        2. T&D Jargon
        3. Learning and The Training Cycle
    5. Part II: Designing the Best Darn Training in the World
      1. Chapter 4: Assessing Needs and Developing Learning Objectives
        1. Conducting Needs Assessments
        2. Writing Objectives
      2. Chapter 5: Developing the Training Design
        1. How Do I Begin?
        2. Designing a Dynamic Opening
        3. Designing the Body to Ensure Learning Occurs
        4. Adding Zest with Visuals
        5. Designing a Finale That Brings Closure
        6. Selecting Off-the-Shelf Materials
        7. Pulling It All Together
      3. Chapter 6: Nuances of Using Technology for Learning
        1. Technology Basics
        2. Exploring E-Learning’s Benefits and Drawbacks
        3. Delivering Webinars and Virtual Classes
        4. The Technical Stuff
        5. Blended Learning and New Options
      4. Chapter 7: Being Prepared to Succeed
        1. Preparing Your Training Environment
        2. Preparing Your Participants
        3. Preparing Yourself
    6. Part III: Showtime: Delivering a Dynamic Training Session
      1. Chapter 8: Implementing Training Designs: Your Job as a Facilitator
        1. Training, Facilitation, and Presentation: What’s the Difference?
        2. Facilitating Successful Training
        3. Participation Prescription: Continue to Increase the Dosage
      2. Chapter 9: It’s Showtime: Delivering Success
        1. Opening Your Training Session with a BANG, Online or Off
        2. Looking at Six Disastrous Debuts
        3. Creating a Supportive Learning Environment
        4. Training Like a Pro
        5. Asking and Answering Questions
        6. Smooth Transitions
        7. Wrap Up an Effective Training Session
      3. Chapter 10: Mastering Media and Other Visuals
        1. Select the Best Visual to Do the Job
        2. Ensure That the Visual Adds to the Learning
        3. Look Like a Pro
        4. The Other Media: Social
        5. Hot Tips for a Cool Ending
      4. Chapter 11: Training with Style
        1. Understand Your Training Style Strengths
        2. Group Dynamics
        3. Creating an Energizing, Exciting, Encouraging Environment
        4. Putting It All Together
      5. Chapter 12: Addressing Problems: What’s a Trainer to Do?
        1. Problems in the Classroom
        2. Managing Disruptive Behaviors
        3. Sweaty Palms, Parched Throat: Overcoming Nervousness
        4. Problems Can Be Prevented or Resolved
    7. Part IV: It's Not Over Yet: The Follow-Up
      1. Chapter 13: Evaluation: It’s Not Over Yet!
        1. Purpose of Evaluations
        2. Review of Kirkpatrick’s Four Levels of Evaluation
        3. ROI for Training
        4. Evaluation: The Last Training Cycle Stage but the First Step to Improvement
      2. Chapter 14: Transfer of Learning
        1. Make Your Training Memorable: Follow-Up for the Other 50 Percent
        2. What Great Trainers Do After Training
    8. Part V: The Professional Trainer
      1. Chapter 15: The Consummate Professional
        1. Grow Professionally
        2. Go the Extra Mile: Stay on Top of Your Game!
        3. Give Back to the Profession
      2. Chapter 16: Trainer Certification
        1. All About ATD
        2. Introducing the ATD Competency Model
        3. Certification: What It Means for You
        4. ATD CI Certification: A Quick Look
        5. Staying Current
      3. Chapter 17: The Future of the T&D Profession
        1. Blame It on the VUCA World
        2. The Changing T&D Environment
        3. Expanded Role for T&D
        4. Alternative Delivery Options
        5. Where is this Heading?
        6. How to Prepare Yourself
    9. Part VI: The Part of Tens
      1. Chapter 18: Ten Tips to Start Off on the Right Foot
        1. Establish a Climate Conducive to Learning
        2. Clarify Participants’ Expectations
        3. Introduce the Content
        4. Surprise!
        5. Introduce Participants
        6. Learn About the Group
        7. Establish Ground Rules
        8. Confront Any Issues
        9. Establish Your Credibility and Style
        10. Take a Break!
      2. Chapter 19: Ten Webinar Warmups
        1. Someone Once Said
        2. Test Their Mettle
        3. Chat Away
        4. Expect Expectations
        5. At the Movies
        6. Going Live
        7. Vote Early, Vote Often
        8. Show Me the Picture
        9. How Was the Homework?
        10. Annotate It
      3. Chapter 20: Ten Ways to Save Time While Training
        1. Consider the Relationship of Time to Small Groups
        2. One Activity, Two (Or More) Objectives
        3. Gentle Prods
        4. Different Pace for Different Folks
        5. Divvy Up the Work
        6. The Time Is Now
        7. Be Prepared
        8. Cut Out the Fat
        9. Use Timekeepers
        10. Pre-Training Strategies
      4. Chapter 21: Ten Icebreakers That Work
        1. Bingo
        2. Expectations
        3. Hopes and Fears
        4. Introduce Me, I Introduce You
        5. Go to Your Corners
        6. Little White Lie
        7. Personal Coat of Arms
        8. Autographs
        9. Name Association
        10. Ask a Question
      5. Chapter 22: Ten Guidelines for M-Learning Success
        1. Does the Rationale Fit?
        2. Think Small
        3. Think Concise
        4. Plan for Diversions
        5. Create Just-in-Time
        6. Expect the Unexpected
        7. Extend Learning
        8. Create and Present Videos
        9. You’ve Got the Touch
        10. Clarify Expectations
    10. About the Author
    11. Cheat Sheet
    12. Advertisement Page
    13. Connect with Dummies
    14. End User License Agreement
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