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Book Description

This book is a collection of hard-won lessons from UX experts, gained from many years of working in the field. It contains:

  • How Analytics Helped Solve a UX Issue by Luke Hay
  • Using Prototyping Tools to Define Better Weather Icons for Everyone by Dan Goodwin
  • How User Research Turned a Good App into a Great One by Jodie Moule
  • Accessibility and Inclusive Design: Why They're Not the Same by Derek Featherstone
  • Exposing the Real Cause of Most UX Issues by Joe Natoli

Table of Contents

  1. UX: Tales From the Trenches
  2. Notice of Rights
  3. Notice of Liability
  4. Trademark Notice
  5. About SitePoint
  6. Preface
    1. Who Should Read This Book?
    2. Conventions Used
  7. Chapter 1: How Analytics Helped Solve a UX Issue
    1. Pogo Sticking
    2. A Pogo Sticking Case Study
      1. The Problem
      2. The Solution
      3. The Results
    3. Other Ways to Use Analytics to Inform Your UX
  8. Chapter 2: Using Prototyping Tools to Define Better Weather Icons for Everyone
    1. A Co-design-led Prototype
    2. Moving Quickly From Prototype to Production and Useful Insights
    3. Using the Best Prototyping Tool for the Job
  9. Chapter 3: How User Research Turned a Good App into a Great One
    1. The Opportunity to Do Something Knocks
    2. The UX Rules of Product Development
      1. What Problem Needs Solving?
      2. Who Are We Solving It For?
      3. Measuring Success
    3. What Taking a “UX” Approach Means in Practice
    4. What I Learned that Changed My Thinking
    5. The Critical Aha Moments
    6. Where We Are Now
  10. Chapter 4: Accessibility and Inclusive Design: Why They’re Not the Same
    1. The Backstory
      1. Getting Feedback
    2. Why Did We Get That Feedback?
      1. Insights from the Experience
    3. Here’s Where Inclusive Design Comes In
    4. What Are Your Next Steps?
  11. Chapter 5: Exposing the Real Cause of Most UX Issues
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