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Understanding and Managing Public Organizations, 6th Edition

Release Date: 2021/06/01
ISBN: 9781119705895
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Discover the latest insights in organization theory from a comprehensive and masterful volume

Understanding and Managing Public Organizations, 6th Edition provides readers with an authoritative reference for scholars, masters, and doctoral students in public management and public affairs programs in the United States and other nations.

The 6th Edition of Understanding and Managing Public Organizations presents the latest research and insights from organization and management theory and their application to public organizations and the people in them. The book expands coverage from previous editions about organizational goals, performance and effectiveness, strategy, decision-making, structure and design, organizational change, operating environments, individuals and groups, motivation and work-related attitudes, leadership, teamwork, and more.

Authors and professors Hal Rainey, Sergio Fernandez, and Deanna Malatesta provide new and expanded coverage of such topics as

  • The context and distinctive character of public and nonprofit organizations, including expanded coverage of "publicness" and of the legal context including "state action"
  • Performance management, measurement, organizational effectiveness, and managing for high performance
  • Representative bureaucracy, workforce diversity, and performance
  • Communication and information technology
  • Employee engagement and empowerment, intrinsic motivation, self-determination theory, public service motivation, and positive organizational behavior—resilience, self-efficacy, optimism, and hope
  • Recent developments in theory and thought on leadership, including authentic leadership, shared leadership, servant leadership, and integrated leadership
  • Design and process topics including red tape and green tape, administrative burdens, and organizational routines
  • Theoretical perspectives such as behavioral theory of decision making, resource dependence theory, and others, and their implications for public and nonprofit organizations
  • Advances in theory and practice about rapid developments in collaborative governance, organizational networks, partnerships, and contracting
  • Since the book is used in courses for students in numerous public affairs programs, this new edition updates the Instructor’s Guide, with new and revised PowerPoint slides, cases, exercises, and discussion and examination questions
  • These materials, with the topics in the chapters, are designed to address the learning outcomes required by NASPAA accreditation requirements

Belonging on the shelf of scholars and students in public affairs, as well as anyone interested in public management or organization theory, this new edition of Understanding and Managing Public Organizations provides an advanced and comprehensive enhancement to a widely used and compelling series of previous editions.

Table of Contents

  1. COVER
  2. TITLE PAGE
  3. COPYRIGHT
  4. FIGURES AND TABLES
  5. PREFACE
    1. Audience
    2. Organization
    3. Acknowledgments
  6. THE AUTHORS
  7. PART ONE: THE DYNAMIC CONTEXT OF PUBLIC ORGANIZATIONS
    1. CHAPTER ONE: THE CHALLENGE OF EFFECTIVE PUBLIC ORGANIZATION AND MANAGEMENT
    2. Toward Improved Understanding and Management of Public Organizations
    3. General Management and Public Management
    4. Ineffective Public Management?
    5. Effective Public Management
    6. Organizations: A Definition and a Conceptual Framework
    7. Instructor’s Guide Resources for Chapter One
    8. Notes
    9. CHAPTER TWO: UNDERSTANDING THE STUDY OF ORGANIZATIONS: A HISTORICAL REVIEW
    10. The Systems Metaphor
    11. Classical Approaches to Understanding Organizations
    12. Reactions, Critiques, and Subsequent Developments in Analysis of Organizations and the People in Them
    13. More Recent Developments in Organization Theory and Research
    14. The Role of Public and Nonprofit Organizations and Their Management in Organization Theory
    15. Instructor's Guide Resources for Chapter Two
    16. CHAPTER THREE: WHAT MAKES PUBLIC ORGANIZATIONS DISTINCT
    17. The Generic Tradition in Organization Theory
    18. The Importance of Avoiding Oversimplification
    19. Public Organizations: An Essential Organization/Distinction
    20. The Meaning and Nature of Public Organizations and Public Management
    21. Problems and Approaches in Public–Private Comparisons
    22. Common Assertions About Public Organizations and Public Management
    23. Instructor's Guide Resources for Chapter Three
    24. Note
    25. CHAPTER FOUR: ANALYZING THE ENVIRONMENT OF PUBLIC ORGANIZATIONS
    26. General Dimensions of Organizational Environments
    27. Research on Environmental Variations
    28. Recent Trends in Research on Organizational Environments
    29. The Political and Institutional Environments of Public Organizations
    30. Instructor's Guide Resources for Chapter Four
    31. CHAPTER FIVE: THE IMPACT OF POLITICAL POWER AND PUBLIC POLICY
    32. Instructor's Guide Resources for Chapter Five
  8. PART TWO: KEY DIMENSIONS OF ORGANIZING AND MANAGING
    1. CHAPTER SIX: ORGANIZATIONAL GOALS, EFFECTIVENESS, AND PERFORMANCE
    2. General Organizational Goals
    3. Goals of Public Organizations
    4. Behavioral Theories of Organizational Decision Making: Changing Perspectives on Organizational Goals
    5. Toward Diverse, Conflicting Criteria
    6. Approaches to Organizational Effectiveness
    7. Effectiveness in Organizational Networks
    8. Managing for High Performance
    9. Instructor's Guide Resources for Chapter Six
    10. Notes
    11. CHAPTER SEVEN: FORMULATING AND ACHIEVING PURPOSE: POWER, DECISION MAKING, AND STRATEGY
    12. Power and Politics Inside Organizations
    13. Decision Making in Organizations
    14. Strategic Management
    15. The Miles and Snow Typology
    16. Issues for Managers and Researchers
    17. Instructor's Guide Resources for Chapter Seven
    18. CHAPTER EIGHT: ORGANIZATIONAL STRUCTURE, DESIGN, TECHNOLOGY, INFORMATION TECHNOLOGY, AND SOCIAL MEDIA
    19. Do Public Organizations Have Distinctive Structural Characteristics?
    20. The Development of Research on Structure
    21. Structural Dimensions and Influences
    22. Organizational Design
    23. Major Design Alternatives
    24. Organizational Structures in Public Organizations
    25. Information Technology and Public Organizations
    26. Social Media and Public Management
    27. Instructor's Guide Resources for Chapter Eight
    28. CHAPTER NINE: UNDERSTANDING PEOPLE IN PUBLIC ORGANIZATIONS: MOTIVATION AND MOTIVATION THEORY
    29. Motivation and Public Management
    30. The Context of Motivation in Public Organizations
    31. The Concept of Work Motivation
    32. Motivation Practice and Techniques
    33. Incentive Structures and Reward Expectancies in Public Organizations
    34. Self-Reported Motivation Among Public Employees
    35. Instructor's Guide Resources for Chapter Nine
    36. CHAPTER TEN: UNDERSTANDING PEOPLE IN PUBLIC ORGANIZATIONS: VALUES, INCENTIVES, AND WORK-RELATED ATTITUDES
    37. Attempts to Specify Needs, Values, and Incentives
    38. Other Important Work-Related Attitudes
    39. Motivation-Related Variables in Public Organizations
    40. Representative Bureaucracy: Why the Social Origins of Public Employees Matter
    41. Workforce Diversity
    42. The Challenge of Stimulating Motivation and Positive Work Attitudes in Public Organizations
    43. Instructor's Guide Resources for Chapter Ten
    44. Note
    45. CHAPTER ELEVEN: LEADERSHIP, MANAGERIAL ROLES, AND ORGANIZATIONAL CULTURE
    46. Leadership Theories in Management and Organizational Behavior
    47. The Nature of Managerial Work and Roles
    48. Transformational Leadership
    49. Charismatic Leadership
    50. Leadership and Organizational Culture
    51. Leading Cultural Development
    52. Leadership and Management in Public Organizations
    53. Does Context Affect Performance and Behavior?
    54. Effective Leadership in Government
    55. Instructor's Guide Resources for Chapter Eleven
    56. CHAPTER TWELVE: TEAMWORK: UNDERSTANDING COMMUNICATION AND CONFLICT IN GROUPS
    57. Groups in Organizations
    58. Communication in Organizations
    59. Conflict in Organizations
    60. Managing Groups, Communication, and Conflict in Organizations
    61. Special Considerations for Public Organizations
    62. Instructor's Guide Resources for Chapter Twelve
  9. PART THREE: STRATEGIES FOR MANAGING AND IMPROVING PUBLIC ORGANIZATIONS
    1. CHAPTER THIRTEEN: MANAGING ORGANIZATIONAL CHANGE AND DEVELOPMENT
    2. Relatively Natural Change: Organizational Life Cycles
    3. Large-Scale Planned Change
    4. Organization Development
    5. Success and Failure in Large-Scale, Planned Organizational Change
    6. Instructor's Guide Resources for Chapter Thirteen
    7. CHAPTER FOURTEEN: ADVANCING PUBLIC MANAGEMENT THROUGH COLLABORATION
    8. Reform Movements: Forerunners to Collaborative Governance
    9. From NPM to Collaborative Governance
    10. The Literature on Collaboration
    11. Instructor's Guide Resources for Chapter Fourteen
    12. Notes
  10. REFERENCES
  11. NAME INDEX
  12. SUBJECT INDEX
  13. END USER LICENSE AGREEMENT
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