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Book Description

A bestselling Six Sigma author tells employees everything they need to know about the Lean Six Sigma strategy

Lean Six Sigma combines the two most important and popular quality trends of our time: Six Sigma and Lean Production. What Is Lean Six Sigma? is a simple primer on Lean Six Sigma, written for employees and designed to be bought in large quantities by organizations rolling out Lean Six Sigma initiatives.

The book explains why companies are implementing Lean Six Sigma, why employees should care, and how they can help make it a success in their organization, with tips on how to:

  • Battle the "evil of variation" in a business process and eliminate waste

  • Speed up the product development cycle

  • Reduce costs dramatically in one year

Table of Contents

  1. Cover Page
  2. What is Lean Six Sigma?
  3. Copyright Page
  4. Contents
  5. A Note to Our Reader
  6. Introduction
  7. Part 1: Foundations of Lean Six Sigma
    1. 1. The Four Keys to Lean Six Sigma
    2. 2. Key #1: Delight Your Customers with Speed and Quality
    3. 3. Key #2: Improve Your Processes
    4. 4. Key #3: Work Together for Maximum Gain
    5. 5. Key #4: Base Decisions on Data and Facts
    6. 6. Beyond the Basics: The Five Laws of Lean Six Sigma
  8. Part 2: Implementing Lean Six Sigma
    1. 7. When Companies Start Using Lean Six Sigma
    2. 8. Making Improvements That Last: An Illustrated Guide to DMAIC and the Lean Six Sigma Toolkit
    3. 9. The Experience of Making Improvements: What It’s Like to Work on Lean Six Sigma Projects
    4. 10. Six Things Managers Must Do: How to Support Lean Six Sigma
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