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This book lights the way to appreciating the importance of developing the emotional language to describe, acknowledge, and address emotions in the workplace using a proven and methodical approach absent in most other EI strategies.

Ann was agitated and troubled as she summoned the courage to recount what had happened. The intensity of her remarks was gripping the whole team; all eyes were on her. She took the extraordinary step of sharing her emotions with her team; she felt alone, helpless, unimportant, and rejected.

In reflecting on our individual professional experiences, we each remember occasions when we were Ann; desperate for connection. At times we reacted by retreating to our offices and at other times by becoming angry, shouting, or being overly defensive. Has this ever happened to you? Have you felt that emotions don’t belong at work?

We assert that underlying all of our interactions are the emotions we are all operating with, both consciously and unconsciously. Emotions, and not the content, are the most powerful presence in the room during conflicts and stress. But knowing this is not enough.

This book lights the way to appreciating the importance of developing the emotional language to describe, acknowledge, and address emotions in the workplace using a proven and methodical approach absent in most other EI strategies. The EmC strategy will enable the leader inside you to connect more effectively, energize a harmonious workplace culture, and nurture creativity and innovation to achieve unprecedented results.

  • Invigorate creativity, innovation, and collaboration
  • Boost engagement and wellness
  • Build psychological safety to enhance trust and authenticity
  • Nurture leadership throughout the organization
  • Foster strong relationships to create a thriving culture

Enduring relationships give us the strength to face volatility, uncertainty, complexity, and adversity. When we are connected, we can thrive, we can achieve unimaginable success.

Table of Contents

  1. Cover
  2. Half-Title Page
  3. Title Page
  4. Copyright
  5. Description
  6. Contents
  7. Why Read This Book?
  8. Foreword
  9. How to Use This Book
  10. Acknowledgments
  11. Lola’s Thoughts
  12. Overview of the Emotional Connection (EmC) Strategy
  13. Overview of the Three Stages of the EmC Process
  14. Chapter 1 Introduction into the Dynamics of Human Connection
  15. Chapter 2 Attachment in the Workplace
  16. Chapter 3 How Responses Are Shaped: The Power of Connections
  17. Chapter 4 Exploring Emotions
  18. Chapter 5 From Being Stuck to Moving On
  19. Chapter 6 Are You There for Me?: The Magic of A.R.E.
  20. Chapter 7 How to Respond to Emotions
  21. Chapter 8 Forming a Holistic Strategy Through EmC
  22. Chapter 9 How to Address Common Challenges
  23. Chapter 10 Resilience and Thriving Cultures
  24. Appendix A: List of Raw Spots
  25. Appendix B: List of Negative Emotions
  26. Appendix C: List of Positive Emotions
  27. Appendix D: How Can You Become an EmC Captain for Your Crew?
  28. Interviews With Leaders Who Use the EmC Process
  29. Notes
  30. References
  31. About the Authors
  32. About EmC Leaders
  33. Index
  34. Backcover
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