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Book Description
Improving Convention Center Management Using Business Analytics and Key Performance Indicators presents sound practical advice from an author who successfully lived the experience. Transitioning from a traditional business model to one that is data driven and entrepreneurial can be difficult. This book explains the rationale and importance of each indicator along with data collection issues and presentation advice. It guides you through that process from launch and trial, up to making analytics an indispensible part of your management strategy.Book Description
Improving Convention Center Management Using Business Analytics and Key Performance Indicators presents sound practical advice from an author who successfully lived the experience. Transitioning from a traditional business model to one that is data driven and entrepreneurial can be difficult. This book explains the rationale and importance of each indicator along with data collection issues and presentation advice. It guides you through that process from launch and trial, up to making analytics an indispensible part of your management strategy.Table of Contents
- Cover
- Half-Title Page
- Title Page
- Copyright
- Abstract
- Contents
- Introduction
- Chapter 1 Convention Center Business Fundamentals: Derivatives
- Chapter 2 Sales and Marketing Derivatives
- Chapter 3 Earned (or Operating) Service Revenue Details: Derivatives
- Chapter 4 Operating Expense Details: Derivatives
- Chapter 5 KPIs Applied: The Case of the Declining Profit Margin
- Chapter 6 Security and Safety Derivatives
- Chapter 7 Facility Condition and Capital Spending Derivatives
- Chapter 8 Human Resources Derivatives
- Chapter 9 Sustainability Derivatives
- Chapter 10 Presenting and Displaying KPIs
- Chapter 11 Framework and Context and Steps for Implementing a KPI Program
- Chapter 12 Last Word
- Addendum: The COVID - 19 Pandemic
- References
- About the Author
- Index
- Backcover