0%

Discover how to plan a Microsoft Teams deployment within a business environment and manage Teams administrative functions on a day-to-day basis

Key Features

  • Plan and design your Microsoft Teams deployment
  • Prepare, deploy, and manage policies for Microsoft Teams and for apps within Teams
  • Pass the MS-700 exam and achieve certification with the help of self-assessment questions and a mock exam

Book Description

Do you want to build and test your proficiency in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform? Managing Microsoft Teams: MS-700 Exam Guide will help you to effectively plan and implement Microsoft Teams using the Microsoft 365 Teams admin center and Windows PowerShell. You'll also discover best practices for rolling out and managing MS services for Teams users within your Microsoft 365 tenant. The chapters are divided into three easy-to-follow parts: planning and design, feature policies and administration, and team management, while aligning with the official MS-700 exam objectives to help you prepare effectively for the exam.

The book starts by taking you through planning and design, where you'll learn how to plan migrations, make assessments for network readiness, and plan and implement governance tasks such as configuring guest access and monitoring usage. Later, you'll understand feature administration, focusing on collaboration, meetings, live events, phone numbers, and the phone system, along with applicable policy configurations. Finally, the book shows you how to manage Teams and membership settings and create app policies.

By the end of this book, you'll have learned everything you need to pass the MS-700 certification exam and have a handy reference guide for MS Teams.

What you will learn

  • Explore Security & Compliance configuration options for Teams features
  • Manage meetings, calls, and chat features within Microsoft Teams
  • Find out how to manage phone numbers, systems, and settings in Teams
  • Manage individual team settings, membership, and guest access
  • Create policies for Microsoft Teams apps and features
  • Deploy access reviews and dynamic team membership

Who this book is for

This Microsoft Teams book is for IT professionals who want to achieve Microsoft 365 Certified: Teams Administrator Associate certification. Familiarity with the principles of establishing and administering the core features and services within a Microsoft 365 tenant and a basic understanding of Microsoft Teams features are required before getting started with the book. Prior knowledge of other Microsoft 365 workloads such as Security & Compliance will also be beneficial.

Table of Contents

  1. Managing Microsoft Teams: MS-700 Exam Guide
  2. Foreword
  3. Contributors
  4. About the authors
  5. About the reviewers
  6. Packt is searching for authors like you
  7. Preface
    1. Who this book is for
    2. What this book covers
    3. To get the most out of this book
    4. Download the color images
    5. Conventions used
    6. Get in touch
    7. Reviews
  8. Section 1: Planning and Designing Your Microsoft Teams Deployment
  9. Chapter 1: Planning Your Migration to Microsoft Teams
    1. Technical requirements
    2. Planning an upgrade path and coexistence mode from Skype for Business
    3. Choosing your upgrade path
    4. Understanding coexistence mode at both the organization and per-user level
    5. Setting the upgrade options for the whole organization in the Teams admin center
    6. Setting the upgrade options for individual users in the Teams admin center
    7. Configuring the Meeting Migration Service to migrate Skype for Business meetings to Teams
    8. Manually migrating meetings to Teams using PowerShell
    9. Setting the Microsoft Teams upgrade notifications and default apps while in coexistence mode
    10. Summary
    11. Questions
    12. Further reading
  10. Chapter 2: Assessing Your Network Readiness for a Microsoft Teams Deployment
    1. Technical requirements
    2. Understanding the required network bandwidth for Microsoft Teams meetings and live events
    3. Using the Teams Network Planner and Network Testing Companion to assess readiness and determine your network requirements
    4. Using Network Planner
    5. Using the Network Testing Companion
    6. Configuring network ports and protocols to be used by the Teams client application
    7. Opening media ports
    8. Creating DNS required to federate with Skype for Business
    9. Optimizing your Teams media configuration using QoS
    10. When should you implement QoS?
    11. Configuring QoS for Microsoft Teams
    12. Configuring the Group Policy objects
    13. Summary
    14. Questions
    15. Further reading
  11. Chapter 3: Planning and Implementing Governance and Life Cycle Settings in Microsoft Teams
    1. Technical requirements
    2. Using templates to create teams
    3. Teams pre-built templates
    4. Creating a custom template for a team
    5. Teams template capabilities
    6. Setting up policies to manage the creation of Microsoft 365 groups
    7. Configuring classifications, expiration policies, and naming policies for Microsoft 365 groups and Microsoft Teams
    8. Configuring group classification
    9. Configuring expiration policies
    10. Configuring a naming policy
    11. Archiving, restoring, and deleting a team
    12. Archiving a team
    13. Restoring a team
    14. Deleting a team
    15. Summary
    16. Practice questions
    17. Further reading
  12. Chapter 4: Configuring Guest Access in Microsoft Teams
    1. Technical requirements
    2. Configuring guest users and permissions for Microsoft Teams
    3. Setting up guest access
    4. Adding a guest to a team
    5. Configuring the meeting, messaging, and calling options for guests in Microsoft Teams 
    6. Removing guests from Teams and reviewing guest access to Teams with Azure AD access reviews 
    7. Removing a guest from a team
    8. Using Azure AD access reviews to review guest access to Azure AD and Microsoft Teams
    9. Configuring guest access from the Azure AD portal
    10. Summary
    11. Questions
    12. Further reading
  13. Chapter 5: Managing the Security and Compliance Settings in Microsoft Teams
    1. Technical requirements
    2. Understanding and assigning the Teams admin roles
    3. Assigning Teams admin roles to users
    4. Managing retention and sensitivity policies for Microsoft Teams
    5. Retention policies for Microsoft Teams
    6. Sensitivity labels
    7. Setting up alerts for security and compliance in Microsoft Teams
    8. Understanding and implementing information barrier policies for Microsoft Teams
    9. Understanding the security reports available within Microsoft Teams
    10. Summary
    11. Questions
    12. Further reading
  14. Chapter 6: Managing Endpoint Devices in Microsoft Teams
    1. Technical requirements
    2. Deploying Teams clients to devices
    3. Windows
    4. Virtual desktops
    5. macOS
    6. Mobile devices
    7. Managing device settings
    8. Managing Teams Rooms devices
    9. Managing Teams phones, collaboration bars, and Teams displays
    10. Managing configuration profiles
    11. Setting up Microsoft Teams Rooms
    12. Configuring a Microsoft Teams Rooms console device
    13. Summary
    14. Practice questions
    15. Further reading
  15. Chapter 7: Monitoring Usage within Microsoft Teams
    1. Technical requirements
    2. Viewing and understanding Teams usage reports
    3. Apps usage report
    4. PSTN blocked users
    5. Viewing and understanding Microsoft 365 usage reports
    6. Optimizing call quality per user with call analytics
    7. Using the Call Quality Dashboard
    8. Detecting call quality issues with Power BI
    9. Summary
    10. Questions
    11. Further reading
  16. Section 2: Administering the Meeting, Calling, and Chat Features within Microsoft Teams
  17. Chapter 8: Managing Collaboration and Chat within Microsoft Teams
    1. Technical requirements
    2. Configuring messaging policies
    3. Creating messaging policies
    4. Assigning messaging policies
    5. Assigning messaging policies via PowerShell
    6. Managing external access and setting external access options for SharePoint and OneDrive
    7. Configuring external access settings in Microsoft Teams
    8. Configure external access for SharePoint and OneDrive for Business
    9. Managing Teams' channels and private channel creation
    10. Managing channels for a team
    11. Managing private channel creation policies
    12. Managing Email integration in Teams
    13. Managing cloud file storage settings
    14. Summary
    15. Questions
    16. Further reading
  18. Chapter 9: Managing Meetings and Live Events in Microsoft Teams
    1. Technical requirements
    2. Configuring Teams meeting settings
    3. Editing meeting settings with PowerShell
    4. Configuring Teams meeting policies
    5. General
    6. Audio & video
    7. Content sharing
    8. Participants & guests
    9. Meeting policy actions with PowerShell
    10. Configuring Teams live events settings
    11. Support URL
    12. Third-party video distribution providers
    13. Configuring Teams live events policies
    14. Configuring conference bridge settings
    15. Creating a dedicated, local call-in number
    16. Changing the conference bridge user experience
    17. Summary
    18. Questions
    19. Further reading
  19. Chapter 10: Managing Phone Numbers in Microsoft Teams
    1. Technical requirements
    2. Choosing a PSTN connectivity solution
    3. Voice routing policies
    4. Ordering phone numbers
    5. Adding numbers via the Teams admin center
    6. Porting/transferring existing numbers
    7. Requesting numbers or transfers by PDF form
    8. Managing service numbers
    9. Configuring emergency addresses for your organization
    10. Managing phone numbers for users
    11. Assigning phone numbers to users
    12. Releasing/deleting a phone number
    13. Configuring voice settings for users
    14. Dial plans
    15. Configuring emergency calling
    16. Emergency calling policies
    17. Emergency call routing policies
    18. Summary
    19. Questions
    20. Question set 2
    21. Further reading
  20. Chapter 11: Managing Phone System in Microsoft Teams
    1. Technical requirements
    2. Managing resource accounts
    3. Creating and editing a resource account
    4. Creating a resource account using PowerShell
    5. Assigning a phone number to a resource account
    6. Assigning/unassigning Direct Routing numbers to/from resource accounts
    7. Deleting a resource account
    8. Creating and managing call queues
    9. Preparing to create and manage call queues and auto attendants
    10. Call queues
    11. Creating a call queue
    12. Creating and managing auto attendants
    13. Creating an auto attendant
    14. Managing call park, calling, and caller ID policies
    15. Call park policies
    16. Calling policies
    17. Caller ID policies
    18. Understanding and accessing the Health Dashboard for Direct Routing
    19. Summary
    20. Questions
    21. Further reading
  21. Section 3: Planning, Deploying, and Managing Policies for Microsoft Teams, and Apps within Teams
  22. Chapter 12: Creating and Managing Teams
    1. Technical requirements
    2. Creating a team
    3. Creating a new team from the Microsoft Teams client
    4. Creating a new team from the Microsoft Teams admin center
    5. Creating a new team via PowerShell
    6. Creating a team from an existing M365 group
    7. Managing the privacy settings for a team
    8. Managing organization-wide teams
    9. Summary
    10. Questions
    11. Further reading
  23. Chapter 13: Managing Team Membership Settings
    1. Technical requirements
    2. Managing users within a team
    3. Managing users via the Microsoft Teams admin center
    4. Managing users via the Microsoft Teams client app
    5. Managing users via PowerShell
    6. Configuring dynamic team membership
    7. Creating a new Microsoft 365 group with dynamic membership and creating a team
    8. Creating a new security group with dynamic membership and adding it to a team
    9. Modifying a team's existing Microsoft 365 group to have dynamic membership
    10. Upgrading distribution lists to Microsoft 365 groups for membership
    11. Using access reviews to validate team membership
    12. Onboarding to utilize access reviews
    13. Creating an access review for team/group membership validation
    14. Summary
    15. Questions
    16. Question set 1
    17. Question set 2
    18. Further reading
  24. Chapter 14: Creating App Policies within Microsoft Teams
    1. Technical requirements
    2. Setting up and managing app permission policies
    3. Setting up and managing app setup policies
    4. Summary
    5. Questions
    6. Question set 1
    7. Question set 2
    8. Further reading
  25. Section 4: Mock Exams and Assessments
  26. Chapter 15: Mock Exam
    1. Case study (five questions)
    2. Offices, group SIPs, and current coexistence modes
    3. Devices
    4. Voice project
    5. Policies and settings
    6. Case study questions
    7. Multiple-choice questions (20 questions)
  27. Chapter 16: Mock Exam Answers
    1. Answers and explanations
  28. Chapter 17: Assessments
    1. Chapter 1 – Planning Your Migration to Microsoft Teams
    2. Chapter 2 – Assessing Your Network Readiness for a Microsoft Teams Deployment
    3. Chapter 3 – Planning and Implementing Governance and Life Cycle Settings within Microsoft Teams
    4. Chapter 4 – Configuring Guest Access in Microsoft Teams
    5. Chapter 5 – Managing the Security and Compliance Settings for Microsoft Teams
    6. Chapter 6 – Managing Endpoint Devices in Microsoft Teams
    7. Chapter 7 – Monitoring Usage within Microsoft Teams
    8. Chapter 8 – Managing Collaboration and Chat within Microsoft Teams
    9. Chapter 9 – Managing Meetings and Live Events in Microsoft Teams
    10. Chapter 10 – Managing Phone Numbers in Microsoft Teams
    11. Question set 1
    12. Question set 2
    13. Chapter 11 – Managing Phone Systems in Microsoft Teams
    14. Chapter 12 – Creating and Managing Teams
    15. Chapter 13 – Managing Team Membership Settings
    16. Question set 1
    17. Question set 2
    18. Chapter 14 – Creating App Policies within Microsoft Teams
    19. Question set 1
    20. Question set 2
  29. Other Books You May Enjoy
    1. Why subscribe?
    2. Leave a review - let other readers know what you think
18.118.9.7