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Book Description

The Second edition of Principles of Management uses contemporary, real-world examples and the latest pedagogical tools to showcase, how management concepts and practices can be utilized to achieve personal and business excellence.

Table of Contents

  1. Cover
  2. About Pearson
  3. Title Page
  4. Contents
  5. Preface
  6. About the Author
  7. PART I MANAGEMENT—A CONCEPTUAL FRAMEWORK
    1. 1 Introduction to Management
      1. India’s Inspirational Managers
      2. Introduction
      3. Meaning of Management
      4. Definitions of Management
      5. Characteristics of Management
      6. Objectives of Management
      7. Levels of Management
      8. Functional Management
      9. Management Process or Functions
      10. Managerial Roles
      11. Managerial Skills for Success
      12. Management vs. Administration
      13. Management—Science or Art Debate
      14. Management as a Profession
      15. Challenges Facing Management
      16. Strategic Management—An Overview
      17. Summary
      18. Review Questions
      19. Case Study
    2. 2 The Evolution and the Environment of Management
      1. India’s Inspirational Managers
      2. Introduction
      3. Origin of Management
      4. Early Management Thought
      5. Earliest Texts on Management
      6. Approaches to the Study of Management
      7. The Organizational Environment
      8. Recent Trends in Management
      9. Summary
      10. Review Questions
      11. Case Study
    3. 3 Social Responsibilities of Managers
      1. India’s Inspirational Managers
      2. Introduction
      3. Corporate Social Responsibility
      4. Managers’ Responsibility Towards Society
      5. Green Management
      6. Managerial Ethics
      7. Social Audit—Role and Relevance
      8. Corporate Governance—An Overview
      9. Managing Sexual Harassment
      10. Summary
      11. Review Questions
      12. Case Study
  8. PART II PLANNING, DECISION MAKING AND FORECASTING
    1. 4 Planning
      1. India’s Inspirational Managers
      2. Introduction
      3. Definitions of Planning
      4. Goals—An Overview
      5. Types of Planning
      6. Classifications of Planning
      7. Strategy
      8. Approaches to Planning
      9. Management by Objectives
      10. SWOT Analysis
      11. Strategic Quality Planning
      12. Summary
      13. Review Questions
      14. Case Study
    2. 5 Decision Making
      1. India’s Inspirational Managers
      2. Introduction
      3. Definitions of Decision Making
      4. Characteristics of Managerial Decisions
      5. Approaches to Decision Making
      6. Decision-making Environments—Types
      7. Strategies for Decision Making
      8. Decision-making Styles
      9. Steps in the Rational Decision-making Process
      10. Factors Influencing the Decision-making Process
      11. Challenges to Effective Decision Making
      12. Decision Tree
      13. Group Decision Making—An Overview
      14. Decision Support System
      15. Summary
      16. Review Questions
      17. Case Study
    3. 6 Forecasting
      1. India’s Inspirational Managers
      2. Introduction
      3. Definitions of Forecasting
      4. Importance of Business Forecasting
      5. Types of Forecasting
      6. Principles of Forecasting
      7. Key Elements of Forecasting
      8. Forecasting Process
      9. Techniques of Forecasting
      10. Challenges in Forecasting
      11. Guidelines for Effective Forecasting
      12. Summary
      13. Review Questions
      14. Case Study
  9. PART III ORGANIZING
    1. 7 Organizational Structure
      1. India’s Inspirational Managers
      2. Introduction
      3. Definitions of Organizing
      4. Characteristics of Organizing
      5. Importance of Organizing
      6. Principles of Organizing
      7. The Process of Organizing
      8. Organizational Design
      9. Organizational Structure
      10. Types of Organizations
      11. Organizational Chart
      12. Elements of Organizational Design and Structure
      13. Span of Management
      14. Factors Affecting Organizational Design and Structure
      15. Summary
      16. Review Questions
      17. Case Study
    2. 8 Authority, Responsibility and Accountability
      1. India’s Inspirational Managers
      2. Introduction
      3. Authority
      4. Responsibility
      5. Accountability
      6. Process of Delegation
      7. Centralization vs. Decentralization of Authority
      8. Job Design
      9. Informal Organizations
      10. Organizational Culture—An Overview
      11. Summary
      12. Review Questions
      13. Case Study
  10. PART IV STAFFING
    1. 9 Human Resource Management—Processes
      1. India’s Inspirational Managers
      2. Introduction
      3. Characteristics of Human Resource Management/Staffing
      4. Objectives of HRM/Staffing
      5. HRM Process
      6. Procurement
      7. Human Resource Planning Process
      8. Selection
      9. Training
      10. Methods of Training
      11. Management Development
      12. Induction
      13. Orientation
      14. Compensation
      15. Performance Evaluation Methods
      16. Summary
      17. Review Questions
      18. Case Study
    2. 10 Human Resource Management–Policies and Practices
      1. India’s Inspirational Managers
      2. Introduction
      3. Employee Promotion
      4. Demotion
      5. Transfer
      6. Employee Separation Practices
      7. Discipline and Disciplinary Policy
      8. Types of Discipline
      9. Employee Grievances and Grievance Handling Practices
      10. Industrial Relations Practices
      11. Employee Welfare Practices
      12. Strategic Human Resource Management (SHRM)
      13. Workforce Diversity Management
      14. Ethical Issues in Human Resource Management
      15. Emerging Trends in Human Resource Management
      16. Green HR Practices
      17. Summary
      18. Review Questions
      19. Case Study
  11. PART V DIRECTING
    1. 11 Directing
      1. India’s Inspirational Managers
      2. Introduction
      3. Motivation
      4. Communication
      5. Leadership
      6. Supervision
      7. Human Behaviour in an Organization—An Overview
      8. Summary
      9. Review Questions
      10. Case Study
    2. 12 Managerial Communication
      1. India’s Inspirational Managers
      2. Introduction
      3. Communication Process
      4. Interpersonal Communication
      5. Forms of Organizational Communication
      6. Barriers to Organizational Communication
      7. Summary
      8. Review Questions
      9. Case Study
    3. 13 Leadership
      1. India’s Inspirational Managers
      2. Introduction
      3. Leadership vs. Management
      4. Process of Leadership
      5. Leadership Theories
      6. Leadership and Organizational Life Cycle
      7. Recent Trends in Leadership Approaches
      8. Leadership Succession Planning
      9. summary
      10. Review Questions
      11. Case Study
    4. 14 Motivation and Morale
      1. India’s Inspirational Managers
      2. Introduction
      3. Forms of Employee Motivation
      4. Approaches to Motivation
      5. Factors Influencing Work Motivation
      6. Motivational Process
      7. Theories of Motivation
      8. Content Theories
      9. Process Theories
      10. Employee Engagement
      11. Factors Determining the Level of Engagement
      12. Employee Engagement Process
      13. Prerequisites for Successful Employee Engagement
      14. Summary
      15. Review Questions
      16. Case Study
    5. 15 Teams and Teamwork
      1. India’s Inspirational Managers
      2. Introduction
      3. Team vs. Group
      4. Types of Teams
      5. Stages in Team Formation
      6. Characteristics of Effective Teams
      7. Benefits of Team
      8. Problems in Team-building
      9. Summary
      10. Review Questions
      11. Case Study
  12. PART VI CONTROLLING AND COORDINATION
    1. 16 Controlling
      1. India’s Inspirational Managers
      2. Introduction
      3. Steps in the Control Process
      4. Approaches to Management Control System
      5. Types of Control
      6. Reasons for Resistance to Control in Organizations
      7. Summary
      8. Review Questions
      9. Case Study
    2. 17 Coordination
      1. India’s Inspirational Managers
      2. Introduction
      3. Principles of Coordination
      4. Types of Coordination
      5. Techniques of Coordination
      6. Steps in the Coordination Process
      7. Requirements for Effective Coordination
      8. Summary
      9. Review Questions
      10. Case Study
  13. PART VII EMERGING TOPICS
    1. 18 Change Management
      1. India’s Inspirational Managers
      2. Introduction
      3. Objectives of Change Management
      4. Elements of Change
      5. Causes of Change in Organizations
      6. Types of Organizational Changes
      7. Steps in the Change Management Process
      8. The Change Management Cycle
      9. Resistance to Change
      10. Why Change Initiatives Fail?
      11. Strategies to Enhance Success in Change Management
      12. Organizational Restructuring
      13. Summary
      14. Review Questions
      15. Case Study
    2. 19 International Management
      1. India’s Inspirational Managers
      2. Introduction
      3. Skills Requirement of International Managers
      4. Need for International Business
      5. Elements of International Management Environment
      6. Functions of International Managers
      7. Approaches to Control in the International Business Environment
      8. Challenges Facing International Management
      9. Summary
      10. Review Questions
      11. Case Study
  14. Index
  15. Copyright
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