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Principles of Management
Author
Pravin Durai
Release Date: 2019/06/01
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Book Description
The Second edition of Principles of Management uses contemporary, real-world examples and the latest pedagogical tools to showcase, how management concepts and practices can be utilized to achieve personal and business excellence.
Table of Contents
Cover
About Pearson
Title Page
Contents
Preface
About the Author
PART I MANAGEMENT—A CONCEPTUAL FRAMEWORK
1 Introduction to Management
India’s Inspirational Managers
Introduction
Meaning of Management
Definitions of Management
Characteristics of Management
Objectives of Management
Levels of Management
Functional Management
Management Process or Functions
Managerial Roles
Managerial Skills for Success
Management vs. Administration
Management—Science or Art Debate
Management as a Profession
Challenges Facing Management
Strategic Management—An Overview
Summary
Review Questions
Case Study
2 The Evolution and the Environment of Management
India’s Inspirational Managers
Introduction
Origin of Management
Early Management Thought
Earliest Texts on Management
Approaches to the Study of Management
The Organizational Environment
Recent Trends in Management
Summary
Review Questions
Case Study
3 Social Responsibilities of Managers
India’s Inspirational Managers
Introduction
Corporate Social Responsibility
Managers’ Responsibility Towards Society
Green Management
Managerial Ethics
Social Audit—Role and Relevance
Corporate Governance—An Overview
Managing Sexual Harassment
Summary
Review Questions
Case Study
PART II PLANNING, DECISION MAKING AND FORECASTING
4 Planning
India’s Inspirational Managers
Introduction
Definitions of Planning
Goals—An Overview
Types of Planning
Classifications of Planning
Strategy
Approaches to Planning
Management by Objectives
SWOT Analysis
Strategic Quality Planning
Summary
Review Questions
Case Study
5 Decision Making
India’s Inspirational Managers
Introduction
Definitions of Decision Making
Characteristics of Managerial Decisions
Approaches to Decision Making
Decision-making Environments—Types
Strategies for Decision Making
Decision-making Styles
Steps in the Rational Decision-making Process
Factors Influencing the Decision-making Process
Challenges to Effective Decision Making
Decision Tree
Group Decision Making—An Overview
Decision Support System
Summary
Review Questions
Case Study
6 Forecasting
India’s Inspirational Managers
Introduction
Definitions of Forecasting
Importance of Business Forecasting
Types of Forecasting
Principles of Forecasting
Key Elements of Forecasting
Forecasting Process
Techniques of Forecasting
Challenges in Forecasting
Guidelines for Effective Forecasting
Summary
Review Questions
Case Study
PART III ORGANIZING
7 Organizational Structure
India’s Inspirational Managers
Introduction
Definitions of Organizing
Characteristics of Organizing
Importance of Organizing
Principles of Organizing
The Process of Organizing
Organizational Design
Organizational Structure
Types of Organizations
Organizational Chart
Elements of Organizational Design and Structure
Span of Management
Factors Affecting Organizational Design and Structure
Summary
Review Questions
Case Study
8 Authority, Responsibility and Accountability
India’s Inspirational Managers
Introduction
Authority
Responsibility
Accountability
Process of Delegation
Centralization vs. Decentralization of Authority
Job Design
Informal Organizations
Organizational Culture—An Overview
Summary
Review Questions
Case Study
PART IV STAFFING
9 Human Resource Management—Processes
India’s Inspirational Managers
Introduction
Characteristics of Human Resource Management/Staffing
Objectives of HRM/Staffing
HRM Process
Procurement
Human Resource Planning Process
Selection
Training
Methods of Training
Management Development
Induction
Orientation
Compensation
Performance Evaluation Methods
Summary
Review Questions
Case Study
10 Human Resource Management–Policies and Practices
India’s Inspirational Managers
Introduction
Employee Promotion
Demotion
Transfer
Employee Separation Practices
Discipline and Disciplinary Policy
Types of Discipline
Employee Grievances and Grievance Handling Practices
Industrial Relations Practices
Employee Welfare Practices
Strategic Human Resource Management (SHRM)
Workforce Diversity Management
Ethical Issues in Human Resource Management
Emerging Trends in Human Resource Management
Green HR Practices
Summary
Review Questions
Case Study
PART V DIRECTING
11 Directing
India’s Inspirational Managers
Introduction
Motivation
Communication
Leadership
Supervision
Human Behaviour in an Organization—An Overview
Summary
Review Questions
Case Study
12 Managerial Communication
India’s Inspirational Managers
Introduction
Communication Process
Interpersonal Communication
Forms of Organizational Communication
Barriers to Organizational Communication
Summary
Review Questions
Case Study
13 Leadership
India’s Inspirational Managers
Introduction
Leadership vs. Management
Process of Leadership
Leadership Theories
Leadership and Organizational Life Cycle
Recent Trends in Leadership Approaches
Leadership Succession Planning
summary
Review Questions
Case Study
14 Motivation and Morale
India’s Inspirational Managers
Introduction
Forms of Employee Motivation
Approaches to Motivation
Factors Influencing Work Motivation
Motivational Process
Theories of Motivation
Content Theories
Process Theories
Employee Engagement
Factors Determining the Level of Engagement
Employee Engagement Process
Prerequisites for Successful Employee Engagement
Summary
Review Questions
Case Study
15 Teams and Teamwork
India’s Inspirational Managers
Introduction
Team vs. Group
Types of Teams
Stages in Team Formation
Characteristics of Effective Teams
Benefits of Team
Problems in Team-building
Summary
Review Questions
Case Study
PART VI CONTROLLING AND COORDINATION
16 Controlling
India’s Inspirational Managers
Introduction
Steps in the Control Process
Approaches to Management Control System
Types of Control
Reasons for Resistance to Control in Organizations
Summary
Review Questions
Case Study
17 Coordination
India’s Inspirational Managers
Introduction
Principles of Coordination
Types of Coordination
Techniques of Coordination
Steps in the Coordination Process
Requirements for Effective Coordination
Summary
Review Questions
Case Study
PART VII EMERGING TOPICS
18 Change Management
India’s Inspirational Managers
Introduction
Objectives of Change Management
Elements of Change
Causes of Change in Organizations
Types of Organizational Changes
Steps in the Change Management Process
The Change Management Cycle
Resistance to Change
Why Change Initiatives Fail?
Strategies to Enhance Success in Change Management
Organizational Restructuring
Summary
Review Questions
Case Study
19 International Management
India’s Inspirational Managers
Introduction
Skills Requirement of International Managers
Need for International Business
Elements of International Management Environment
Functions of International Managers
Approaches to Control in the International Business Environment
Challenges Facing International Management
Summary
Review Questions
Case Study
Index
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