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Book Description

This Info-line describes a model that can be used to determine that the transfer of skills training has occurred. The steps are: 1) conduct needs assessment, 2) standardize performance skills, 3) develop performance checklists, 4) transfer using demonstration, 5) coach, and 6) assess performance skills.

Table of Contents

  1. Copyright
  2. The Transfer of Job Skills
    1. Conducting A Needs Assessment
    2. Standardizing Performance Skills
    3. Developing Performance Checklists
      1. Assess Employees' On-the-Job Skills
      2. Demonstrate Skills
      3. Skills Practice
      4. Assess Employees' Skills During Training
      5. Post-training Assessment
      6. Serve as Job Aids for Employees
    4. Transfer Through Demonstration
      1. Planning a Job Skill Demonstration
      2. Demonstrating Job Skills
    5. Coaching Job Skills Development
      1. Feedback
    6. Assessing Performance Skills
      1. Interpreting Performance Assessments
        1. Consider the Criticality of the Step
        2. Average the Ratings for Each Step
        3. Total the Rating Values
        4. Only Providing Comments
    7. Providing Follow-up After Training
      1. Contracting
      2. Follow-up Sessions
      3. Mentoring Programs
      4. Now It's Your Turn!
  3. References & Resources
    1. Articles
    2. Books
  4. Job Aid
    1. Job Skills Checklist
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