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Book Description

Trust, it binds us together in our deepest most fulfilling relationships, attracts and retains the best employees, and turns clients into raving fans. Let me show you how to heal old wounds, become a sought out business leader to work for, and create a loyal following of people who cannot imagine going without the service you provide to them.

Broken trust and old wounds.Learn how to forgive and learn without condoning the act that broke your trust. Old wounds only hold you back, not the other person.

The trust that binds.Understand and feel the freedom you have by knowing others have your back.

Creating a culture of trust. Be the leader of integrity that the best and brightest want to work for.

Client connection.Move far beyond customer loyalty by being the company your clients tell everyone else about.

Trust is truly the missing key to unlocking business and personal success!

Table of Contents

  1. Cover
  2. Half-Title Page
  3. Title Page
  4. Copyright
  5. Dedication
  6. Abstract
  7. Contents
  8. Acknowledgments
  9. Introduction
  10. Part I A New Understanding of Trust
    1. Chapter 1 Vulnerability and Trust
    2. Chapter 2 Priming Yourself to Trust
    3. Chapter 3 Is Trust Given or Earned?
    4. Chapter 4 Betrayal, Forgiveness, and Release
    5. Chapter 5 The Head and the Heart
  11. Part II Trust in Your Business—Foundational Building Blocks
    1. Chapter 6 Setting the Foundation
    2. Chapter 7Trust Killers and Builders
    3. Chapter 8 Confidence, Competence, and Trust
    4. Chapter 9 The Vulnerability Scale and the Trust Matrix
    5. Chapter 10 Roles, Responsibilities, and Scope of Authority
  12. Part III Creating a Culture of Trust—Safe Space and Co-Creative
    1. Chapter 11 Making Choices: Culture and Leadership
    2. Chapter 12 The Power of Conversation
    3. Chapter 13 Thoughts, Words, and Deeds
  13. Epilogue
  14. References
  15. About the Author
  16. Index
  17. Backcover
3.146.35.203