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Book Description

Make continuous learning part of your company’s DNA—and growth, profits, and sustainability will follow

Keeping up with the pace of change may seem impossible, but it’s not. The secret is to make continuous learning a top value for every person on the team so when change happens, everyone is prepared.

In The Upskilling Imperative, Shelley Osborne, Udemy’s Vice President of Learning, reveals the methods she uses to help many of today’s leading companies—from Adidas to PayPal to Barclays—build and sustain a culture of learning. With techniques supported by the latest learning science, she takes you through five steps for transforming your business into an industry powerhouse:

  • Create an environment of freedom, opportunity, and love of learning
  • Use honest, forthright feedback to fuel your new learning culture
  • Clearly communicate the rewards that come when we approach our job as a learning adventure
  • Build learning into the everyday workflows and operations
  • Manage your new learning culture in a sustainable way

With this new, evolved mindset, you and your workforce will approach the next inevitable workplace upheaval or technology with skill and confidence—not confusion and dread.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Contents
  5. Foreword
  6. Acknowledgments
  7. PART I Introducing the Era of Continuous Learning
    1. 1 Why Are We Talking About Learning at Work?
    2. 2 What Have We Learned About Learning?
    3. 3 Building a Learning Culture Means Getting Comfortable with Change
  8. PART II Five Ways to Make Learning Core to the Way We Work
    1. 4 Develop and Foster Agile Learners
    2. 5 Feedback Is Fuel for Learning Cultures
    3. 6 Think Like a Marketer to Drive Learning and Development
    4. 7 Put Learning into the Flow of Work
    5. 8 Signal the Value of Learning
  9. PART III Making Upskilling Imperative to Your Business
    1. 9 The Business Case for a Learning Culture
    2. 10 Care and Maintenance of Your Learning Culture
  10. Notes
  11. Index
  12. About the Author
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