Cover image for Troubleshooting for Trainers

Troubleshooting for Trainers

Release Date: 2020/10/01
ISBN: 9781952157172
Topic:
0%
62
Chapters
0-1
Hours read
0k
Total Words
    Start Reading Now    
       Add to Wishlist       
View table of contents

Your Fix-It Guide to Training

When you need to repair an appliance on the fritz, you can consult the instruction manual. But if you’re stuck when designing or facilitating training, what resource can you turn to for solutions to your problem?

Part troubleshooting guide, part introduction to training design and delivery, Troubleshooting for Trainers delivers in-the-moment fixes and longer-term solutions for common challenges at every stage of the learning and development process. Pull it out when you’re in a predicament, flip to the related challenge listed in the table of contents, and find some immediate relief. Better yet, use it to discover tips and strategies that will help you proactively avoid the crises new trainers face.

Covering more than 40 challenges, the book offers solutions for when:

  • you feel a lack of personal and professional credibility
  • training isn’t well regarded
  • you don’t have enough resources
  • you have minimal learning design expertise
  • you’re uncertain about measurement and reporting metrics
  • live training surprises throw you for a loop
  • you encounter challenging participants.

Perfect for the busy trainer, each chapter briefly describes a challenge for trainers, offers a series of solutions for overcoming it, and includes some resources to go deeper about the topic. Job aids and sample worksheets accompany the solutions.

“If only I knew this when I was starting out.” Experienced trainers often express this sentiment later in their careers. Why wait? The next time you’re at a training impasse, troubleshoot your way out.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Contents
  5. Introduction
  6. Section 1—Lack of Credibility
    1. 1. I’m a ______, Not a Trainer
    2. 2. I’m Newer and Less Experienced in This Role
    3. 3. I Don’t Have Any Influence Over Learners or Stakeholders
    4. 4. I Don’t Know What’s Just a Fad
    5. 5. I’ve Never Managed a Training Project Before
  7. Section 2—Training Isn’t Well Regarded
    1. 6. I’m Not Seen as a Value-Added Partner to the Organization
    2. 7. I Don’t Know How to Showcase the Successes of Our Training
    3. 8. My Organization Thinks Active Learning Takes Too Much Time
    4. 9. No One Is Signing Up for My Courses
    5. 10. No One Is Showing Up to My Courses
  8. Section 3—Lack Of Resources
    1. 11. I Have No Budget for Training
    2. 12. I’m a One-Person Department
    3. 13. I’ve Been Asked to Bring in a Consultant, and I’ve Never Had to Find One Before
    4. 14. There’s No Professional Development for Me
  9. Section 4—Limited Learning Design Experience
    1. 15. I’ve Been Asked to Provide Training, But I Don’t Think It’s Going To Help
    2. 16. I’ve Been Asked to Create Training on a Topic I Know Nothing About
    3. 17. I Don’t Have an Instructional Design Background
    4. 18. I Want to Design Interactive Sessions, But I’m Not That Creative
    5. 19. I Want My Materials to Look Good—and Be Effective
    6. 20. I’ve Been Asked to Convert Training From Classroom to E-Learning and I Don’t Know Where to Begin
    7. 21. I Don’t Know How to Produce Asynchronous E-Learning
    8. 22. I’m Not Sure My Training Is “Sticky”
    9. 23. I’m Not Sure How to Design Informal Learning
    10. 24. My Learners Are Overwhelmed With Digital Information
  10. Section 5—Uncertainty Around Measurement
    1. 25. I’m Not Sure How to Show the Effect of Our Work on Organizational Imperatives
    2. 26. I’ve Never Designed a Knowledge Quiz Before
    3. 27. I Don’t Know How to Construct Valid, Reliable Test Questions
    4. 28. I’d Like My Level 1s to Be More Than Smile Sheets
  11. Section 6—Live Training Surprises
    1. 29. I’m Nervous
    2. 30. The Technology Isn’t Working
    3. 31. The Training Room Isn’t Right
    4. 32. They’re Not Hooked From the Start
    5. 33. Participants Aren’t Taking Risks
    6. 34. Participants Seem Confused
    7. 35. I Don’t Know How to Respond to Their Questions
    8. 36. I’m Always Rushing at the End of My Sessions
    9. 37. I’m Not Ending on a Strong Note
  12. Section 7—Challenging Participants
    1. 38. Someone Is Monopolizing the Session
    2. 39. Someone Is Complaining Out Loud About Every Aspect of the Session
    3. 40. Someone Is Challenging Everything I Say
    4. 41. An Individual, or Entire Group, Keeps Going off on Tangents
    5. 42. A Few People Aren’t Saying Anything at All
    6. 43. There Are Varied Skill Sets and Expectations Among Participants
    7. 44. My Participants Are Distracted and Multitasking
    8. 45. People Keep Showing Up Late
  13. Conclusion
  14. References
  15. Index
  16. About the Author
  17. Back Cover
3.145.186.6