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If you only read one book on the future of work, Work Disrupted: Opportunity, Resilience, and Growth in the Accelerated Future of Work should be that book.

The future of work swept in sooner than expected, accelerated by Covid-19, creating an urgent need for new maps, new mindsets, new strategies-- and most importantly, a trusted guide to take us on this journey. That guide is Jeff Schwartz. A founding partner of Deloitte Consulting’s Future of Work practice, Schwartz brings clarity, humor, wisdom, and practical advice to the future of work, a topic surrounded by misinformation, fear, and confusion. With a fundamental belief in the power of human innovation and creativity, Schwartz presents the key issues, critical choices, and potential pitfalls that must be on everyone’s radar.

  • If you're anxious about robots taking away your job in the future, you will take comfort in the realistic perspective, fact-based insights, and practical steps Schwartz offers.
  • If you're not sure where to even begin to prepare, follow his level-headed advice and easy-to-follow action plans.
  • If you're a business leader caught between keeping up, while also being thoughtful about the next moves, you will appreciate the playbook directed at you.
  • If you're wondering how Covid-19 will change how and where you will work, Work Disrupted has you covered.

Written in a conversational style by Schwartz, with Suzanne Riss, an award-winning journalist and book author, Work Disrupted offers a welcome alternative to books on the topic that lack a broad perspective or dwell on the problems rather than offer solutions. Timely and insightful, the book includes the impact of Covid-19 on our present and future work. Interviews with leading thinkers on the future of work offer additional perspectives and guidance.Cartoons created for the book by leading business illustrator Tom Fishburne bring to life the reader’s journey and the complex issues surrounding the topic.

Told from the perspective of an economist, management advisor, and social commentator, Work Disrupted offers hope--and practical advice--exploring such topics as:

How we frame what lies ahead is a critical navigational tool. Discover the signposts that can serve as practical guides for individuals who have families to support, mortgages to pay, and want to stay gainfully employed no matter what the future holds.

The importance of recognizing the rapidly evolving opportunities in front of us. Learn how to build resilience—in careers, organizations, and leaders—for what lies ahead.

Why exploring new mental models helps us discover the steps we need to take to thrive. Individuals can decide how to protect their livelihood while businesses and public institutions can consider how they can lead and support workforces to thrive in twenty-first-century careers and work.

"Jeff's marvelous book is a roadmap for the new world of work with clear signposts. His insights will help readers discover opportunities, take action, and find hope in uncertain times. The ideas are fresh, beautifully crafted, and immediately applicable. This is not only a book to be read, but savored and used."
Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan; Partner, the RBL Group; Co-author Reinventing the Organization

Table of Contents

  1. Cover
  2. Advanced Praise for Work Disrupted
  3. Title Page
  4. Copyright
  5. Dedication
  6. Foreword
  7. Introduction
    1. Our Collective Pause
    2. Our Long and Winding Careers
    3. Our Frame
    4. Our Challenge
    5. Our Opportunity
  8. CHAPTER 1: From Fear to Growth 
    1. Panic or Pivot
    2. Racing with the Machines
    3. We Have Choices
    4. From Disruption to Innovation to Creation
    5. Defining the Future of Work
    6. Maps That Matter
    7. A Twenty-first-century Sherpa
    8. New Technology Has Always Created More Jobs
    9. Growth and Innovation
    10. Signposts for the Future
    11. Notes
  9. PART I: Find Opportunity in a Time of Accelerated Change
    1. CHAPTER 2: People and Machines Working Together
    2. Where Robots Come From
    3. Meaningful Work
    4. Superminds: Humans Working With and Next to AI
    5. Humans + Machines in Healthcare
    6. How to Keep a Job While Racing with Machines
    7. From Superminds to Superjobs and Superteams
    8. Notes
    9. CHAPTER 3: Making Alternative Work a Meaningful Opportunity
    10. The Rise of Alternative Work
    11. The High Price of Flexibility
    12. Identity and Work Routines
    13. Making Alternative Work a Meaningful Opportunity
    14. Notes
    15. CHAPTER 4: Working from Almost Anywhere
    16. Wearing Our Work
    17. The Evolution of Virtual Offices
    18. The Evolution of Physical Offices
    19. Collaborating Across Platforms Inside Organizations and Ecosystems
    20. Finding Human Connection
    21. From Office Wars to “Forever” Remote Work
    22. Notes
  10. PART II: Build Long-Term Resilience for Uncertain Futures
    1. CHAPTER 5: Plan for Many Careers, Not One
    2. More Sliding and STEMpathy
    3. From Flat Water to Whitewater
    4. Bulletproof Your Career
    5. Innovative Approaches to Learning
    6. Learning Precampus and Beyond: The University of Everywhere
    7. Preparing for a Portfolio of Careers: Valuing “Human Capabilities”
    8. Transitions: Learning in the Flow of Life
    9. Notes
    10. CHAPTER 6: The Rise of Teams
    11. Silo Busting
    12. The Rise of Networks of Teams
    13. Market-Oriented Ecosystems
    14. Agility and Adaptability for Resilience
    15. Notes
    16. CHAPTER 7: Leaders as Coaches and Designers 
    17. Leading as Coaches
    18. Leading as Psychologists
    19. Leading as Cultural Anthropologists
    20. Leading as Designers
    21. Leading in the Digital Age
    22. Leading in Teams
    23. Leading in an Age of Paradoxes
    24. Dreaming and Leading in the Language of the Future
    25. Notes
  11. PART III: Playbooks for Growth
    1. CHAPTER 8: Carpe Diem
    2. Seven Key Mindset Shifts for Individuals
    3. Preparing for the Open Road
    4. Tips for the Open Road
    5. Taking Advantage of the Open Road
    6. Notes
    7. CHAPTER 9: Create Opportunity
    8. Seven Key Mindset Shifts for Business Leaders
    9. Choosing Value Creation and Impact
    10. Leading Through Paradoxes
    11. Navigating the Future by Creating It
    12. Notes
    13. CHAPTER 10: Set New Agendas
    14. Seven Key Mindset Shifts for Citizens and Communities
    15. Bridges to the Future
    16. Advice for Twenty-first-century Citizens and Communities
    17. The Social Enterprise
    18. Start Where We Live
    19. Notes
  12. Acknowledgments
  13. About the Authors
    1. About the Illustrator
  14. Index
  15. End User License Agreement
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