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Book Description

Communication is a measure of how we are heard. It’s not about us; it is about how the other person perceives our message. If you are not where you should be in your career, the problem may very well be how you communicate.

Table of Contents

  1. Cover Page
  2. Title Page
  3. Copyright Page
  4. Acknowledgments
  5. Contents
  6. Introduction
  7. 1. Not Being on Your A-Game
  8. 2. Not Beginning With the End in Mind
  9. 3. Not Knowing Your Personal Brand
  10. 4. Not Managing Perceptions
  11. 5. Not Connecting and Building Relationships
  12. 6. Not Making Appropriate Small Talk
  13. 7. Meltdown of Communication Through Technology Use
  14. 8. Not Managing Your Social Networking
  15. 9. Lack of Awareness of Communication Stallers and Stoppers
  16. 10. Making Assumptions
  17. 11. Not Focusing on the Details
  18. 12. Not Giving and Receiving Precise Feedback
  19. 13. Not Adapting to Different Communication Styles
  20. 14. Not Reacting Professionally
  21. 15. Bloopers and Blunders: Saying and Doing the Wrong Thing
  22. 16. Ask Kim and Kerry: Answers to Sticky Situations
  23. 17. Not Communicating Value
  24. 18. Your Action Plan for Continued Success
  25. Bibliography
  26. Index
  27. About the Authors
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