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ITIL 4: Direct, Plan and Improve Reference and Study Guide
Author itSMF UK , AXELOS
ITIL 4: Direct, Plan and Improve Reference and Study Guide” will benefit IT practitioners who have undertaken ITIL 4 Foundation and wish to continue their journey to achieve ITIL 4 Direct, Plan and Improve, the entire pathway of ITIL 4 Managing professional or ITIL 4 Strategic Leader and want a grea....
Release Date 2021/02 -
ITIL 4: Digital and IT Strategy Reference and Study Guide
Author itSMF UK , AXELOS
ITIL 4: Digital and IT Strategy Reference and Study Guide” will benefit IT practitioners who have undertaken ITIL 4 Foundation and wish to continue their journey to achieve ITIL 4 Digital and IT Strategy, the entire pathway of ITIL 4 Strategic Leader and want a great, quick and easy way to study and....
Release Date 2021/02 -
ITIL 4: High-velocity IT Reference and Study Guide
Author itSMF UK , AXELOS
ITIL 4: High-velocity IT Reference and Study Guide” will benefit IT practitioners who have undertaken ITIL 4 Foundation and wish to continue their journey to achieve ITIL 4 High-velocity IT, the entire pathway of ITIL 4 Managing professional and want a great, quick and easy way to study and have a s....
Release Date 2021/02 -
Effective Project Management: The PRINCE2 method
Author AXELOS
This guide is designed for professionals in the United States who regularly manage projects. Whilst the traditional Managing Successful Project manual can also be used by US students to pass exams, this guidance provides a global language of project management but some mo....
Release Date 2020/09 -
ITIL 4: Digital and IT Strategy
Author AXELOS
Ideal guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organization. This book helps you understand the Digital and IT Strategy module towards Strategic Leader, as well as provide daily expert reference guidance....
Release Date 2020/04 -
Author AXELOS
Part of the Managing Professional series, this publication provides higher-level guidance, following ITIL 4 Foundation. It is ideal for IT professionals who are working in digital transformation projects and towards high-velocity environments. This publication helps you ....
Release Date 2020/02 -
ITIL 4 Drive Stakeholder Value
Author AXELOS
Part of the Managing Professional series, this publication provides higher-level guidance, following ITIL 4 Foundation. It is ideal for IT professionals who are focussed on the customer journey and experience, or responsible for external relationships. This publication he....
Release Date 2020/02 -
ITIL 4 Create, Deliver and Support
Author AXELOS
Part of the Managing Professional series, this publication provides higher-level guidance, following ITIL 4 Foundation. It is ideal for IT professionals who manage the operation of IT-enabled digital products and services or end-to-end delivery. This publication helps you....
Release Date 2020/01 -
ITIL 4 Foundation Revision Guide
Author AXELOS
The ITIL 4 Foundation Revision Guide, written by experts and endorsed by itSMF UK, complements the core content in the ITIL 4 Foundation manual and enables candidates to focus on the areas that will be examined, understand the best ways to approach the questions, as well ....
Release Date 2019/11 -
ITIL Foundation, ITIL 4 edition
Author AXELOS
The first step on the ITIL 4 pathway provides IT professionals with an understanding of the ITIL 4 framework and its practical application to the modern digital world while serving as expert reference guidance for solving day-to-day problems. It is fully aligned with the ....
Release Date 2019/02 -
Managing Successful Projects with PRINCE2
Author AXELOS
PRINCE2 is an easy-to-use project management methodology that provides the essentials for managing any project in any industry. This complete guide is fully aligned with the PRINCE2 Foundation and Practitioner exams and acts as a day-to-day reference tool to manage and de....
Release Date 2017/05 -
Author AXELOS
A practical guide for managers who are currently working in an Agile environment or have plans to adopt an Agile methodology within their organization. This guide describes what Agile means, its benefits and pitfalls, and the difference between Agile and the more traditio....
Release Date 2016/09 -
Building an ITIL-based Service Management Department
Author AXELOS
This guidance provides step-wise practical guidance to set-up an ITIL-based service management department. This edition has been updated to align with the ITIL 2011 editions by updating the text, amending figures and replacing 12 illustrations.
Release Date 2015/10 -
Service Offerings and Agreements ITIL 2011 Intermediate Capability Handbook
Author AXELOS
This quick reference guide will help you as you study for the Service, Offerings and Agreements (SOA) module of the ITIL intermediate capability qualification. It is a handy, portable reference source for practitioners who work with these processes.
Release Date 2014/10 -
Operational Support and Analysis ITIL 2011 Intermediate Capability Handbook
Author AXELOS
The Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace.
Release Date 2013/11 -
Release, Control and Validation ITIL 2011 Intermediate Capability Handbook
Author AXELOS
The Release, Control and Validation (RCV) syllabus, this quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace.
Release Date 2013/11 -
Secrets of Service Level Management A Process Owners Guide
Author AXELOS
An ITIL process guide that describes how to plan for, design, transition, operate and improve service level management. With a practical focus and real-life examples, this book turns the theory of SLM into practice.
Release Date 2013/03