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Emotionally Intelligent Design
Author Pamela Pavliscak
As technology becomes deeply integrated into every aspect of our lives, we’ve begun to expect more emotionally intelligent interactions. But smartphones don’t know if we’re having a bad day, and cars couldn’t care less about compassion. Technology is developing mor....
Release Date 2018/11 -
Author Pamela Pavliscak
The need to understand people lies at the core of any product design, and currently there are two standard ways to measure that understanding: big datasets and small research studies—aka "thick data." Most organizations favor big over thick, but in doing so they mi....
Release Date 2015/06