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Conducting a Mini Needs Assessment—Instructional Systems Development

Kavita Gupta Consultant

Improving Performance: How to Manage the White Space on the Organization Chart

Alan P. Brache, Geary A. Rummler

Lessons in Estimation Theory for Signal Processing, Communications, and Control, Second Edition

Jerry M. Mendel - Department of Electrical Engineering, University of Southern C

The New Science of Technical Analysis

Thomas R. DeMark

Making Common Sense: Leadership as Meaning-making in a Community of Practice

Charles J. Palus, Wilfred H. Drath

Essential Matters: A History of the Cryptographic Branch of the People's Army of Viet-Nam, 1945-1975

David W. Gaddy

What Managers Do, Fourth Edition

Harold L Gilmore, William R Allen

Great Customer Service on the Telephone

Kristen Anderson

Readings in Innovation

David A. Hills, Stanley S. Gryskiewicz

Successful Team Building

Thomas L. Quick

How To Build High-Performance Teams

Donald H Weiss

From Selling to Managing

Ronald Brown

Preventing Derailment: What To Do Before It's Too Late

Robert Eichinger, Michael Lombardo

The Charismatic Leader: Behind the Mystique of Exceptional Leadership

Rabindra N. Kanungo, Jay A. Conger

SPIN Selling

Neil Rackham

Structured Development for Real-Time Systems

Paul T. Ward, Stephen J. Mellor

Healthcare Informatics

Stephan P. Kudyba

Conducting a Mini Needs Assessment—Instructional Systems Development

Author Kavita Gupta Consultant
Release Date 1995/06
This issue defines a mini needs assessment as a process for identifying problems and solutions in a condensed period of time. It outlines a process model and guidelines for implementing the model and offers a mini need assessment stakeholders interview guide and sam....
Improving Performance: How to Manage the White Space on the Organization Chart

Author Alan P. Brache , Geary A. Rummler
Release Date 1995/05
Streamline the processes vital to optimum performanceWith over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization stra....
Lessons in Estimation Theory for Signal Processing, Communications, and Control, Second Edition

Author Jerry M. Mendel - Department of Electrical Engineering , University of Southern C
Release Date 1995/03
Estimation theory is a product of need and technology. As a result, it is an integral part of many branches of science and engineering. To help readers differentiate among the rich collection of estimation methods and algorithms, this book describes in detail many o....
The New Science of Technical Analysis

Author Thomas R. DeMark
Release Date 1994/09
From the Foreword by John J. Murphy "DeMark's work as a consultant has been restricted to large institutions and many of the legendary traders in the world today. By sharing his creative ideas with us, as well as his passion for precision and improvement, Tom DeMar....
Making Common Sense: Leadership as Meaning-making in a Community of Practice

Author Charles J. Palus , Wilfred H. Drath
Release Date 1994/06
A prevalent way of viewing leadership is as a process of social influence. In this report, the authors offer an alternative perspective: seeing leadership as a process of social meaning-making. The practical and research implications of such a view are considered. ....
Essential Matters: A History of the Cryptographic Branch of the People's Army of Viet-Nam, 1945-1975

Author David W. Gaddy
Release Date 1994/01
A translation of cryptologic documents and directives used by the North Vietnamese during the years of conflict.
What Managers Do, Fourth Edition

Author Harold L Gilmore , William R Allen
Release Date 1993/11
Techniques for better planning, organizing, directing, staffing and controlling.
Great Customer Service on the Telephone

Author Kristen Anderson
Release Date 1992/11
First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone -- from salesperson to manager to sec....
Readings in Innovation

Author David A. Hills , Stanley S. Gryskiewicz
Release Date 1992/06
Each year from 1978 through 1987 the Center for Creative Leadership hosted an event called Creativity Week, during which a select group of researchers and practitioners would get together for a high-energy exchange of ideas on organizational creativity. Discussions....
Successful Team Building

Author Thomas L. Quick
Release Date 1992/04
Working in teams brings benefits to both team members and organizations for which they work. If you are a team leader, you know that getting commitment isn't always easy. SUCCESSFUL TEAM BUILDING shows you how to motivate team members, and so reap the benefits. Yo....
How To Build High-Performance Teams

Author Donald H Weiss
Release Date 1991/11
Here’s a step-by-step process to recruit, empower and lead teams.
From Selling to Managing

Author Ronald Brown
Release Date 1990/08
The sudden transformation from player to coach is a dramatic one, and managers are usually expected to make the transition under their own steam. This dilemma is faced by many high-powered salespeople. A compact primer on making the difficult move from a narrow i....
Preventing Derailment: What To Do Before It's Too Late

Author Robert Eichinger , Michael Lombardo
Release Date 1989/01
Many new managers rely too heavily on the technical or problem-solving strengths that have propelled them upward and fail to understand that new skills are required to continue to be effective as managers. The problem arises for both individual and organizational re....
The Charismatic Leader: Behind the Mystique of Exceptional Leadership

Author Rabindra N. Kanungo , Jay A. Conger
Release Date 1988/08
Find out what really makes charismatic leaders tick. Here, author Jay Conger analysis the things leaders do that make their subordinates more self-assured, optimistic and productive. He reveals how the charismatic leader's qualities can revitalize organizations dam....
SPIN Selling

Author Neil Rackham
Release Date 1988/05
The international bestseller that revolutionized high-end selling!Written by Neil Rackham, former president and founder of Huthwaite corporation, SPIN Selling is essential reading for anyone involved in selling or managing a sales force. Unquestionably the best-doc....
Structured Development for Real-Time Systems

Author Paul T. Ward , Stephen J. Mellor
Release Date 1986/06
In the first two volumes of Structured Development for Real Time Systems, authors Paul Ward and Stephen Mellor described a comprehensive modeling notation and a set of guidelines for using the notation to build an essential model. In this final volume, the guideline....
Healthcare Informatics

Author Stephan P. Kudyba
Release Date -0001/11
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