Conducting a Mini Needs Assessment—Instructional Systems Development
Author Kavita Gupta ConsultantThis issue defines a mini needs assessment as a process for identifying problems and solutions in a condensed period of time. It outlines a process model and guidelines for implementing the model and offers a mini need assessment stakeholders interview guide and sam....
Release Date 1995/06
Improving Performance: How to Manage the White Space on the Organization Chart
Author Alan P. Brache , Geary A. RummlerStreamline the processes vital to optimum performanceWith over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization stra....
Release Date 1995/05
Lessons in Estimation Theory for Signal Processing, Communications, and Control, Second Edition
Author Jerry M. Mendel - Department of Electrical Engineering , University of Southern CEstimation theory is a product of need and technology. As a result, it is an integral part of many branches of science and engineering. To help readers differentiate among the rich collection of estimation methods and algorithms, this book describes in detail many o....
Release Date 1995/03
The New Science of Technical Analysis
Author Thomas R. DeMarkFrom the Foreword by John J. Murphy "DeMark's work as a consultant has been restricted to large institutions and many of the legendary traders in the world today. By sharing his creative ideas with us, as well as his passion for precision and improvement, Tom DeMar....
Release Date 1994/09
Making Common Sense: Leadership as Meaning-making in a Community of Practice
Author Charles J. Palus , Wilfred H. DrathA prevalent way of viewing leadership is as a process of social influence. In this report, the authors offer an alternative perspective: seeing leadership as a process of social meaning-making. The practical and research implications of such a view are considered. ....
Release Date 1994/06
Great Customer Service on the Telephone
Author Kristen AndersonFirst impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone -- from salesperson to manager to sec....
Release Date 1992/11
Author David A. Hills , Stanley S. GryskiewiczEach year from 1978 through 1987 the Center for Creative Leadership hosted an event called Creativity Week, during which a select group of researchers and practitioners would get together for a high-energy exchange of ideas on organizational creativity. Discussions....
Release Date 1992/06
Author Thomas L. QuickWorking in teams brings benefits to both team members and organizations for which they work. If you are a team leader, you know that getting commitment isn't always easy. SUCCESSFUL TEAM BUILDING shows you how to motivate team members, and so reap the benefits. Yo....
Release Date 1992/04
How To Build High-Performance Teams
Author Donald H WeissHere’s a step-by-step process to recruit, empower and lead teams.
Release Date 1991/11
Author Ronald BrownThe sudden transformation from player to coach is a dramatic one, and managers are usually expected to make the transition under their own steam. This dilemma is faced by many high-powered salespeople. A compact primer on making the difficult move from a narrow i....
Release Date 1990/08
Preventing Derailment: What To Do Before It's Too Late
Author Robert Eichinger , Michael LombardoMany new managers rely too heavily on the technical or problem-solving strengths that have propelled them upward and fail to understand that new skills are required to continue to be effective as managers. The problem arises for both individual and organizational re....
Release Date 1989/01
The Charismatic Leader: Behind the Mystique of Exceptional Leadership
Author Rabindra N. Kanungo , Jay A. CongerFind out what really makes charismatic leaders tick. Here, author Jay Conger analysis the things leaders do that make their subordinates more self-assured, optimistic and productive. He reveals how the charismatic leader's qualities can revitalize organizations dam....
Release Date 1988/08
Author Neil RackhamThe international bestseller that revolutionized high-end selling!Written by Neil Rackham, former president and founder of Huthwaite corporation, SPIN Selling is essential reading for anyone involved in selling or managing a sales force. Unquestionably the best-doc....
Release Date 1988/05
Structured Development for Real-Time Systems
Author Paul T. Ward , Stephen J. MellorIn the first two volumes of Structured Development for Real Time Systems, authors Paul Ward and Stephen Mellor described a comprehensive modeling notation and a set of guidelines for using the notation to build an essential model. In this final volume, the guideline....
Release Date 1986/06
Author Stephan P. KudybaNone Show and hide more
Release Date -0001/11