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IT Essentials: PC Hardware and Software Companion Guide, Fifth Edition
Author Cisco Networking Academy
IT Essentials: PC Hardware and Software Companion Guide, Fifth EditionIT Essentials: PC Hardware and Software Companion Guide, Fifth Edition, supports the Cisco Networking Academy IT Essentials: PC Hardware and Software version 5 course. The course is designed for ....
Release Date 2013/07 -
CCENT Cisco Certified Entry Networking Technician Study Guide: (ICND1 Exam 640-822), 2nd Edition
Author Todd Lammle
Todd Lammle prepares you for Cisco's entry-level networking certification exam, CCENTIf you're preparing for your Cisco Certified Entry Networking Technician (CCENT) certification, CCENT: Cisco Certified Entry Networking Technician Study Guide, Second Edition is t....
Release Date 2013/01 -
ITIL Foundation Exam Study Guide
Author Helen Morris , Liz Gallacher
Everything you need to prepare for the ITIL exam Accredited to 2011 syllabusThe ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL F....
Release Date 2012/10 -
ITIL For Dummies, 2011 Edition
Author Peter Farenden
ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT ....
Release Date 2012/05 -
Introduction to the ITIL Service Lifecycle
Author AXELOS
This guidance introduces IT service management and ITIL. It summarises the best practices described in the 2011 editions' core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle.
Release Date 2011/12 -
The Mentor's Guide: Facilitating Effective Learning Relationships, 2nd Edition
Author Lois J. Zachary
Thoughtful and rich with advice, The Mentor's Guide explores the critical process of mentoring and presents practical tools for facilitating the experience from beginning to end. Now managers, teachers, and leaders from any career, professional, or educational sett....
Release Date 2011/10 -
Packet Guide to Routing and Switching
Author Bruce Hartpence
This book will cover structure, behavior and fields, all of which will be supported by packet captures and analysis. This second installment will cover layers 2 and 3 and is concerned with the key protocols and operations. It is meant to be a follow up to the first ....
Release Date 2011/08 -
Author AXELOS
ITIL Service Strategy lies at the heart of the ITIL v3 framework, a part of the Global Best Practice suite. IT executives, business leaders, and anyone involved in IT services, can use this publication as a guide for a service strategy that delivers results and achieves b....
Release Date 2011/07 -
Author AXELOS
The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations. The guidance....
Release Date 2011/07 -
ITIL Continual Service Improvement
Author AXELOS
ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management improvements, as well as a structured approach for assessing and measuring services. This guidance is suitable for any IT and business professio....
Release Date 2011/07 -
MacMost.com Guide to Switching to the Mac
Author Gary Rosenzweig
MacMost.com Guide to Switching to the MacSwitching to the Mac? Awesome! You’ve got company—lots of it! And with this book, you’ve got help, too... all the help you’ll ever need!MacMost.com founder Gary Rosenzweig quickly gets you comfy with your new Mac, demonstrate....
Release Date 2009/09 -
Federal Contracting Answer Book, 3rd Edition
Author Terrence M. O'Connor
Thousands of contracting professionals have relied on the Federal Contracting Answer Book as their trusted guide to the highly regulated world of government procurement. In each edition the book has offered timely and accurate answers to the questions that ari....
Release Date 2009/07 -
CCNA Practice Questions (Exam 640-802), Third Edition
Author Jeremy CCIE No. 11727 Cioara
CCNA Practice QuestionsThird EditionJeremy CioaraCCNA 640-802The Smart Way to Study™Master Your Knowledge of the CCNA Exam!Simulations now included with MeasureUp’s innovative test engine for better preparation for the real exam.Features more than 300 questions orga....
Release Date 2008/04 -
Implementing ITIL Configuration Management
Author Larry Klosterboer
Pr>ctical, Real-World ITIL Configuration Management—From Start to FinishThe IT Infrastructure Library® (ITIL) places the “best practices” in IT operations at your command. ITIL helps you make better technology choices, manages IT more effectively, and drives....
Release Date 2007/12 -
CCNA Exam Cram (Exam 640-802), Third Edition
Author Andrew Whitaker , Michael Valentine
CCNA® Exam CramThird EditionMichael ValentineAndrew WhitakerExam 640-802The Smart Way to Study™“The CCNA exam is difficult and I would not have passed it if I did not have this book with me. The CCNA Exam Cram is an indispensable resource that guided me from the int....
Release Date 2007/12 -
CCENT Exam Prep (Exam 640-822)
Author Heather Stevenson , David Minutella , Jeremy Cioara
Your Complete Certification SolutionIn this book you’ll learn how to:Understand the foundations of network communication as described in the OSI and TCP/IP modelsAccurately design and troubleshoot networks using IP subnetting skillsUnderstand the operational compone....
Release Date 2007/12 -
Knowledge Networking: Creating the Collaborative Enterprise
Author David Skyrme
Knowledge Networking explains the strategic, organizational and human impact of technologies that support knowledge: the internet, groupware, collaborative technologies. It shows how they can transform organizational practices and help to improve both individu....
Release Date 2007/07 -
Author Stacia McKee , Russ White - CCIE No. 2635 , Nakia Stringfield - CCIE No. 13451
Cisco Express ForwardingUnderstanding and troubleshooting CEF in Cisco routers and switchesNakia Stringfield, CCIE® No. 13451Russ White, CCIE No. 2635Stacia McKeeHow does a router switch a packet? What is the difference between routing a packet, switching a frame, a....
Release Date 2007/04 -
Authorized Self-Study Guide Building Cisco Multilayer Switched Networks (BCMSN)
Author Erum Frahim - CCIE No. 7549 , Balaji Sivasubramanian , Richard Froom - CCIE No. 51
&>Building Cisco Multilayer Switched Networks (BCMSN)Fourth EditionFoundation learning for CCNP 642-812 BCMSNRichard Froom, CCIE® No. 5102Balaji SivasubramanianErum Frahim, CCIE No. 7549Authorized Self-Study Guide: Building Cisco Multilayer Switched Networks ....
Release Date 2007/02 -
CCNP ISCW Quick Reference Sheets
Author Jay Swan , Denise Donohue - CCIE No. 9566
CCNP Quick Reference Sheets Bundle (Digital Short Cut)Brent Stewart, Denise Donohue, Jay SwanISBN: 1-58705-327-6As a final exam preparation tool, the four CCNP Quick Reference Sheets included in this value-priced bundle provide a concise review of all objectives on ....
Release Date 2007/02 -
CCVP GWGK Quick Reference Sheets
Author Brion Washington
CCVP GWGK Quick Reference Sheets (Digital Short Cut)Brion WashingtonISBN: 1-58705-324-1As a final preparation tool providing a review of GWGK exam topics, the CCVP GWGK Quick Reference Sheets complement the official Cisco curriculum, other books, or other exam prepa....
Release Date 2007/02 -
Authorized Self-Study Guide Building Scalable Cisco Internetworks (BSCI), Third Edition
Author Catherine Paquet , Diane Teare
Learn intermediate and advanced routing techniques with the only Cisco-authorized self-study book for CCNP routing foundation learning Learn intermediate and advance routing techniques from the newest edition of the best-selling CCNP BSCI foundational learning book ....
Release Date 2006/12 -
CCNP Self-Study: CCNP BCMSN Official Exam Certification Guide, Fourth Edition
Author David Huca - CCIE No. 4594
CCNP BCMSN Official Exam Certification GuideFourth EditionMaster all 642-812 exam topics with the official study guideAssess your knowledge with chapter-opening quizzesReview key concepts with foundation summariesPractice with hundreds of exam questions on the CD-RO....
Release Date 2006/12 -
CCNP BSCI Quick Reference Sheets: Exam 642-901
Author Denise Donohue , Brent Stewart
CCNP Quick Reference Sheets Bundle (Digital Short Cut)Brent Stewart, Denise Donohue, Jay SwanISBN: 1-58705-327-6As a final exam preparation tool, the four CCNP Quick Reference Sheets included in this value-priced bundle provide a concise review of all objectives on ....
Release Date 2006/11 -
CCNP BCMSN Quick Reference Sheets: Exam 642-812
Author Denise Donohue , Brent Stewart
CCNP Quick Reference Sheets Bundle (Digital Short Cut)Brent Stewart, Denise Donohue, Jay SwanISBN: 1-58705-327-6As a final exam preparation tool, the four CCNP Quick Reference Sheets included in this value-priced bundle provide a concise review of all objectives on ....
Release Date 2006/11 -
CCNP ONT Quick Reference Sheets: Exam 642-845
Author Denise Donohue , Brent Stewart
CCNP Quick Reference Sheets Bundle (Digital Short Cut)Brent Stewart, Denise Donohue, Jay SwanISBN: 1-58705-327-6As a final exam preparation tool, the four CCNP Quick Reference Sheets included in this value-priced bundle provide a concise review of all objectives on ....
Release Date 2006/11