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A Complaint Is a Gift, 3rd Edition, 3rd Edition
Author Janelle Barlow
The third edition of this bestseller (over 275,000 copies sold) builds on the tested formula that helps organizations recognize the value of complaints using updated examples and concepts in the age of COVID-19.
Release Date 2022/11 -
Author Ian Clark
This book is concerned with the history of tourism at the Coranderrk Aboriginal Station at Healesville, northeast of Melbourne, which functioned as a government reserve from 1863 until its closure in 1924. At Coranderrk, Aboriginal mission interests and tourism int....
Release Date 2016/02 -
Author John O. McGinnis
Successful democracies throughout history--from ancient Athens to Britain on the cusp of the industrial age--have used the technology of their time to gather information for better governance. Our challenge is no different today, but it is more urgent because the a....
Release Date 2012/12 -
Adjusting to the New World Economy
Author Michael Czinkota
Professor Czinkota shares with us his practical insights into the modern world trading system and the complexities that exist within. It provides an invaluable framework for future global leaders in their endeavors to solve global trade crises and find opportunities for furthering the free flow of g....
Release Date 2022/07 -
Author Paul McFedries
Enjoy more entertainment with this friendly user guide to making the most of Amazon Fire TV!Find and watch more of the shows you enjoy with Amazon Fire TV For Dummies. This book guides you through Fire TV connections and setup and then shows you how to get the most out of....
Release Date 2020/01 -
Author Luca Zamparelli , Roberto Veneziani
Offering a unique picture of recent developments in a range of non-conventional theoretical approaches in economics, this book introduces readers to the study of Analytical Political Economy and the changes within the subject.Includes a wide range of topics and the....
Release Date 2018/06 -
Ancient Chinese Thought, Modern Chinese Power
Author Xuetong Yan , Daniel A. Bell , Edmund Ryden , Sun Zhe
The rise of China could be the most important political development of the twenty-first century. What will China look like in the future? What should it look like? And what will China's rise mean for the rest of world? This book, written by China's most influenti....
Release Date 2013/08 -
Author Michael R. Czinkota
In this era of constant change and globalization, political and international issues influence the business environment worldwide and penetrate our lifestyle and expectations in ways beyond most imaginations. The increasing transparency of information provides easi....
Release Date 2016/12 -
Author Al Naqvi , Mani Janakiram
Get the inside story of American Artificial Intelligence (AI) failure and fall: Learn how to reassume American AI leadership and win against ChinaOn the eve of the Sino-American great power competition General Mattis challenged America to move forward at the speed of relevance. To compete effectivel....
Release Date 2022/08 -
Author David G. Smith , W. Brad Johnson
When it comes to mentoring, women face more barriers than men. Here's how men can help change that.Increasingly, new employees and junior members of any profession are encouraged--sometimes stridently--to "find a mentor!" Four decades of research reveals that the ....
Release Date 2019/12 -
Australian Residential Property Development for Investors
Author Ron Forlee
The all-in-one reference for the new residential real estate investorAustralian Residential Property Development for Investors is the practical, step-by-step guide for beginners and experienced investors in the real estate and construction industries. From site sel....
Release Date 2015/05 -
Beginner Gardening Step by Step
Author DK
New to gardening? Start with the essentials for beginners.Beginner Gardening Step By Step shows you the basics to get your green space under control and keep it that way. In this expert text, you'll find simple step-by-step instructions, with clear images to help you cre....
Release Date 2019/02 -
Beginning Radio Communications: Radio Projects and Theory
Author Alex Wulff
Understanding radio communications systems unlocks a new way to look at the world and the radio waves that connect it. Through easy-to-understand instruction and a variety of hands-on projects, this book gives the reader an intuitive understanding of how radio wave....
Release Date 2019/10 -
Better Broadcast Writing, Better Broadcast News
Author Greg Dobbs
Better Broadcast Writing, Better Broadcast News teaches students how to write with the conversational simplicity required for radio and TV. This text draws on the Emmy Award-winning author's decades of professional experience in broadcast journalism. In addition t....
Release Date 2015/10 -
Bogle On Mutual Funds: New Perspectives For The Intelligent Investor
Author John C. Bogle
The seminal work on mutual funds investing is now a Wiley Investment ClassicCertain books have redefined the way we view the world of finance and investing—books that should be on every investor's shelf. Bogle On Mutual Funds—the definitive work on mutual fund inv....
Release Date 2015/04 -
Author Nicholas Wallwork
Your practical and fearless guide to surviving the world’s biggest break-up Whether you’re a staunch Remainer, a buccaneering Brexiteer, or are wavering between the two camps, you’ll want to be fully au fait with all the issues surrounding Britain’s exit from the E....
Release Date 2019/07 -
Author Louise Burnham
Louise Burnham currently works as an early years and primary teacher. She also led teaching assistant training and worked on childcare and teaching courses at a London FE college for a number of years as a tutor and assessor. Louise has written many books for early years and teaching assistant quali....
Release Date 2020/07 -
British Politics For Dummies, 2nd Edition
Author Michael Pattison , Julian Knight
Your updated and revised guide to British politicsSo, you want to be knowledgeable about British politics but don't know where to start? You've come to the right place! British Politics For Dummies is your essential guide to understanding even the trickiest quest....
Release Date 2015/05 -
Broadcast News Writing, Reporting, and Producing, 7th Edition
Author Frank Barnas
Broadcast News Writing, Reporting, and Producing, 7th Edition is the leading book covering all aspects of writing and reporting the news. It identifies the key concepts and terms readers need to know in the news gathering and dissemination process, and provides pra....
Release Date 2017/07 -
Author Richard Millington
Richard Millington is the founder of FeverBee. Over the past 16 years, Richard has helped to develop over 270+ successful communities, including those for Apple, Facebook, Google, The World Bank, SAP, Oracle, Amazon, Autodesk, Lego, The United Nations, Novartis, and many more.Richard is the author o....
Release Date 2021/05 -
Author Cyndi Suarez , Nonprofit Quarterly
Learn to create a nonprofit organization and society in which Black people can thriveIn Building A Pro-Black World: A Guide To Creating True Equity in The Workplace and In Life, a team of dedicated nonprofit leaders delivers a timely roadmap to building pro-Black nonprofit organizations. Refreshingl....
Release Date 2023/07 -
Author Zac Chase , Chris Lehmann
Ninety-five propositions for creating more relevant, more caring schoolsThere is a growing desire to reexamine education and learning. Educators use the phrase "school 2.0" to think about what schools will look like in the future. Moving beyond a basic examination ....
Release Date 2015/09 -
Author James Fitzgerald
Take the reins of your financial future with this powerful and insightful new resource In Bulletproof Investing, real estate expert, investor, entrepreneur, and author James Fitzgerald, delivers a collection of personal stories and experiences that will show how you too can&....
Release Date 2021/06 -
Buying Real Estate Overseas For Cash Flow (And A Better Life)
Buy real estate overseas to earn cash flow to fund your dream retirementIn Buying Real Estate Overseas For Cash Flow (And A Better Life): Get Started With As Little As $50,000, Kathleen Peddicord and Lief Simon explain how to incorporate an investment in foreign real estate into your portfolio for a.... -
Canvas LMS Course Design - Second Edition
A simple, easy-to-follow guide to learning the advanced features and integrated services of Canvas for creating a transformative and personalized educational experienceKey FeaturesSimplify online and hybrid learning with Canvas with the help of this updated second editionDiscover best practices to e.... -
Central Bank Balance Sheet and Real Business Cycles
Author Mustapha Akinkunmi
Central Bank Balance Sheet and Real Business Cycles argues that a deeper comprehension of changes to the central bank balance sheet can lead to more effective policymaking. Any transaction engaged in by the central bank—issuing currency, conducting foreign exchange....
Release Date 2018/09 -
Citizen-Centered Cities, Volume I
Author Paul R. Messinger
Modern cities are increasingly involving citizens in decisions that affect them. This trend is a part of a movement toward a new standard of city management and planning—falling under the names public involvement, public engagement, collaborative governance, ....
Release Date 2016/12 -
Classical Humanism and the Challenge of Modernity
Author Bas van Bommel
In scholarship, classical (Renaissance) humanism is usually strictly distinguished from 'neo-humanism', which, especially in Germany, flourished at the beginning of the 19th century. While most classical humanists focused on the practical imitation of Latin styli....
Release Date 2015/03 -
Author Gabriel Rossman
Despite the growth of digital media, traditional FM radio airplay still remains the essential way for musicians to achieve commercial success. Climbing the Charts examines how songs rise, or fail to rise, up the radio airplay charts. Looking at the relationships be....
Release Date 2012/07