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Conversations Worth Having, Second Edition, 2nd Edition
Now in a second edition, this classic book shows how to make conversations generative and productive rather than critical and destructive so people, organizations, and communities flourish. We know that conversations influence us, but we rarely stop to think about how much impact they have on .... -
Harvard Business Review Project Management Handbook
Author Antonio Nieto-Rodriguez
The one primer you need to launch, lead, and sponsor successful projects.We're now living in the project economy. The number of projects initiated in all sectors has skyrocketed, and project management skills have become essential for every leader and manager. Still, project failure rates remain ex....
Release Date 2021/10 -
The Sisters Are Alright, Second Edition, 2nd Edition
A slew of harmful stereotypes continues to follow Black women. The second edition of this bestseller debunks vicious misconceptions rooted in long-standing racism and shows that Black women are still alright. When African women arrived on American shores, the three-headed hydra—servile M.... -
The Government Leader’s Field Guide to Organizational Agility
This is the first book to fully adapt the principles of agility for government leaders who want to make their organizations more effective and nimble while better serving their public mission.This practical resource will equip government leaders at all levels with evidence-based, hands-on guid.... -
The Hidden History of American Healthcare
Popular progressive radio host and New York Times bestselling author Thom Hartmann reveals how and why attempts to implement affordable universal healthcare in the United States have been thwarted and what we can do to finally make it a reality. "For-profit health insurance is the largest con .... -
How to Be an Ally: Actions You Can Take for a Stronger, Happier Workplace
Through the power of allyship, each of us can create an equitable, innovative workplace where everyone feels safe, valued, and able to thrive How can you help someone else thrive? How can you interrupt the biases, microaggressions, and inequities that prevent people around you from excelling? How c.... -
Decolonizing Wealth, Second Edition, 2nd Edition
This second edition expands the provocative analysis of the racist colonial dynamics at play in philanthropy and finance into other sectors and offers practical advice on how anyone can be a healer.The world is out of balance. With increasing frequency, we are presented with the inescapab.... -
Digital Customer Experience Engineering : Strategies for Creating Effective Digital Experiences
Customer experience engineering applied to the engineering department is rare, but needed. Most companies keep support, UX, engineering, product, and CX separate. To address this gap, this book highlights roles and techniques that are proven to accelerate issue detection and prevention by 30% or mor.... -
The Professional Scrum Master (PSM I) Guide
Implement modern and industry-proven Scrum techniques to achieve business agility and prove your credentials by passing the PSM I certification examKey FeaturesUse Scrum to manage complex projects and deliver real value to your customersExplore essential concepts and understand how the Scrum framewo.... -
Who Do You Want to Be When You Grow Old?
Our later years need not be a time of loss. This book helps readers embrace the positive possibilities of aging and provides guidance on doing so purposefully, with courage, compassion, and curiosity.None of us know for sure what will happen as we age. What Richard J. Leider and David A. Shapi.... -
The Art of Agile Development, 2nd Edition
Author James Shore , Shane Warden
Almost every company that develops software today is using something they call "Agile." But there’s a widespread misunderstanding of what Agile is and how to use it. The Art of Agile Development is a comprehensive guidebook for anyone who wants to improve the agility of t....
Release Date 2021/07 -
The 6 Enablers of Business Agility
Installing agile tools and practices won't be enough to respond to rapid market change unless you lay the groundwork with six key enabling factors, identified by the United Kingdom's leading agile consulting firm, Agile Centre. An ever-growing pile of frameworks and tools falsely offer an “e.... -
Introduction to Instructional Systems Design
The A–Z Resource on Instructional Systems DesignModern, adaptable, flexible, timeless. Instructional systems design (ISD) is more relevant than ever and critical for organizational success. ISD is used by education and training professionals worldwide, with billions of dollars a year spent on design.... -
Choose Your Customer: How to Compete Against the Digital Giants and Thrive
Two top specialists in profitable growth and innovative customer-supplier relationships show companies of all sizes how to compete with the tech giants—by choosing and providing peerless value to the right customers for long-term success.Every year, managers at companies large and small are finding .... -
The Tech Executive Operating System: Creating an R&D Organization That Moves the Needle
Leaders of tech organizations have to regularly adapt their strategies in an ever-changing market. Creating a culture that understands and supports both the technical and the nontechnical is a refined skill that can be difficult to master even for a leader with years of experience. The Tech Executiv.... -
The Product Manager's Desk Reference, Third Edition, 3rd Edition
The definitive guide to product management—updated for a more digital, more global, more competitive business landscape The digital age is here to stay. That means the pace of business change will only increase and competitive forces will challenge you, and your role as a product manager. This is t.... -
Professional Coaching for Agilists
Coach Individuals, Teams, and Organizations to Greater Success with AgileAs Agilists work to increase an organization's Agility, they will run into major obstacles with mindset shifts, moving to self-organization, and organizational adoption. Over the past decade, more Agilists have been using Prof.... -
The Agile Guide to Business Analysis and Planning: From Strategic Plan to Continuous Value Delivery
Complete Agile Roadmap for Analyzing Customer Needs and Planning Product Development“This book will become a staple reference that both product owners and business analysis practitioners should have by their side.”--From the Foreword by Alain Arseneault, former IIBA Acting President & CEOThe Agi.... -
101 Tips for Improving Your Business Communication
This book contains business communication information that may not have been taught in college–information that has been accumulated over years of business experience and teaching.Anyone can read these brief tips to learn how to better communicate in business while saving the time that might have be.... -
Humble Inquiry, Second Edition, 2nd Edition
This worldwide bestseller offers simple guidance for building the kind of open and trusting relatonships vital for tackling global systemic challenges and developing adaptive, innovative organizations—over 200,000 copies sold and translated into seventeen languages!We live, say Edgar and Peter....