Copyright

PUBLISHER: Jay O'Callaghan

EDITOR: Lise Johnson

ASSISTANT EDITOR: Sarah Vernon

EDITORIAL ASSISTANT: Chelsea Theis

MARKETING MANAGER: Karolina Zarychta

DESIGNER: Ngieng Seng Ping

PRODUCTION MANAGER: Janis Soo

SENIOR PRODUCTION EDITOR: Joyce Poh

This book was set in 10/12 Adobe Garamond by Laserwords Private Limited and printed and bound by Malloy Lithographics. The cover was printed by Malloy Lithographics.

This book is printed on acid free paper.

Copyright © 2011, 2007, 2003, 1996 John Wiley & Sons, Inc. All rights reserved.

Founded in 1807, John Wiley & Sons, Inc. has been a valued source of knowledge and understanding for more than 200 years, helping people around the world meet their needs and fulfill their aspirations. Our company is built on a foundation of principles that include responsibility to the communities we serve and where we live and work. In 2008, we launched a Corporate Citizenship Initiative, a global effort to address the environmental, social, economic, and ethical challenges we face in our business. Among the issues we are addressing are carbon impact, paper specifications and procurement, ethical conduct within our business and among our vendors, and community and charitable support. For more information, please visit our website: www.wiley.com/go/citizenship.

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc. 222 Rosewood Drive, Danvers, MA 01923, website www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030-5774, (201)748-6011, fax (201)748-6008, website http://www.wiley.com/go/permissions.

Evaluation copies are provided to qualified academics and professionals for review purposes only, for use in their courses during the next academic year. These copies are licensed and may not be sold or transferred to a third party. Upon completion of the review period, please return the evaluation copy to Wiley. Return instructions and a free of charge return shipping label are available at www.wiley.com/go/returnlabel. Outside of the United States, please contact your local representative.

Library of Congress Cataloging-in-Publication Data

Becoming a master manager: a competing values approach / Robert E. Quinn ... [et al.].—

5th ed.

p. cm.

Includes index.

ISBN 978-0-470-28466-7 (pbk.)

1. Leadership. 2. Executive ability. 3. Management. 4. Organizational behavior. I. Quinn, Robert E.

HD57.7.B43 2010

658.4'092—dc22

2010021338

Printed in the United States of America

10 9 8 7 6 5 4 3 2 1

..................Content has been hidden....................

You can't read the all page of ebook, please click here login for view all page.
Reset
3.144.26.138